Cancel

    Open app

    Search

    MAC Cosmetics

    3.9 (11 reviews)

    MAC Cosmetics Photos

    You might also consider

    Recommended Reviews - MAC Cosmetics

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Victoria O.

    Really unhappy with the customer service here. I went to this particular one with a friend several weeks earlier and checked out a couple of products. One of the products I checked out was foundation. Let me start out with the fact that while I was here with my friend, no one offered to help me even though there was only one customer looking at make up being helped already, the other two girls were talking the entire time ignoring my friend and I. After checking out the foundation and liking it I decided I would purchase it when I got paid. Two weeks later I came back with my husband. I was ignored again, for almost 10 minutes I looked around at other stuff and not once was asked if I needed help. Finally I walked over and picked up the foundation that I wanted, and showed it to my husband. A lady came out of nowhere who work there, and said "please don't touch that it's not a tester, The testers are over there. ". I was taken aback by her rude attitude and so was my husband. However I sucked it up and walked over to where she had pointed to. I showed the foundation to my husband and then decided I would purchase it. My husband left to go get food and I walked up to the counter register area to purchase the foundation. I told the ladies he exact number and the fact that it was the foundation in the glass bottle and she said she would go get it for me. She came back with it in a black box, and rung it up and placed it in a MAC bag. It came a little higher than I thought it should but I assumed perhaps I had looked at the wrong price ticket. I paid for my product and met my husband at the food court. In the middle of eating, I took the box out of the bag and opened it up to take a peek at my purchase only to be disappointed. It was the wrong thing, it was not even foundation, it was some sort of moisturizer. Now I understood why the price had come up differently. But I know that I had given her the exact number of the foundation shade I wanted and even said the word foundation. After finishing eating I had to go back to return it, and I was met with more attitude when I said she gave me the wrong item. Not only did she try to claim that I had asked for moisturizer, she also acted as if I was inconveniencing her by having to do the switch. Finally we made the switch and I was refunded the six dollar difference and I left. Once I got into the car before we left I opened to make sure that it was the right product and it appeared to be so. However once I got home the next day when I tried to use it I realized she had sold me the tester! The cap was broken, there was smudges on the bottle, and you could clearly see that there was some foundation in the little pump hole meaning it had been used already! Very upsetting experience, I will be returning the foundation, and never shopping at this counter again.

    Bridesmaid beat!!!

    See all

    Photo of Charles M.
    4657
    1094
    7880

    7 years ago

    Helpful 12
    Thanks 0
    Love this 13
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tina B.
    61
    25
    9

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - MAC Cosmetics

    You might also consider

    Verify this business for free

    People searched for Cosmetics & Beauty Supply 4,014 times last month within 15 miles of this business.

    Verify this business

    Sephora - Front door

    Sephora

    1.7(9 reviews)
    0.1 mi
    $$$

    I have mixed feelings about this Sephora. Located on the third floor in the middle of JCPenney,…read moreit's smaller and has limited selection. Some of the brands/items were being discontinued at this location only (ie. Tarte, Urban Decay), so several shelves were cleared out on my first visit. At my latest visit, the shelves were fully stocked and the store didn't look like it was going out of business. Customer service was super helpful. I needed assistance finding the right foundation and concealer shades and one of the associates gave me guidance and swatches to try on. When I asked about certain products, she was knowledgeable about which ones they carried and would verify if they had them in stock. Out of convenience, I left spending a pretty penny on a few items based on what they had... makeup is not cheap, people! While the Sephora rewards program still applies where you can accumulate points and redeem for perks, this is a JCPenney shop so the receipt says "JCPenney" instead of "Sephora." The return policy is more restrictive as a result - Sephora returns purchased at JCPenney Sephoras must be returned at JCPenney Sephoras (not any Sephora location, and vice versa). They do seem to be understaffed and not always attentive of the register. I observed several instances where customers standing at the register were ignored until they went to go and grab an employee. A service bell would be helpful if they're not going to man the register all the time. Between the JCPenney Sephora and a regular Sephora, the latter is definitely the way to go, but this location was passable in a pinch.

    I got matched and found everything I was looking for within 20 minutes. Janine was very helpful and…read moreanswered all of my makeup questions. I would definitely recommend this location because the staff was very helpful.

    Photos
    Sephora
    Sephora
    Sephora

    See all

    JCPenney - JCPenney Westfield Wheaton

    JCPenney

    2.5(69 reviews)
    0.1 mi
    $$

    This is another store ive been to in Wheaton, Maryland . This is JC PENNY . ITS INSIDE THE…read moreWheaton Mall at one end if the shopping mall area . It's mostly 3 to 4 levels high . 1 area is for baby's kids tortlers alike department, Men's women's department and kitchen and home good another floor ither is sportswear and school clothing goods . They have huge jewelry department as well . I used to come there fir mens clothing like pants shirts, Good clothes for business and church . Plus new belts too . I love stretchable spandex type pants that are flexible love the different shirts there even sports ones. Plus a few times me and my family had to get kitchen appliances there such as toasters , Pots and pans oven dish plates and oven mits . But the only thing that bothers me is that They make their jib applications more difficult than it has to be these days I dint like . I wish they make them.sime for people like me to eaily apply for the jobs there . I love customer service and sales floor help to better to arrive the community and customers that shop there . I love cashierand customer relations to learn off each other and to better ourselves than we were before the pandemic struck. It was our Americans faults what happened in the pandemic fir our inexcusable unreasonable and unlawful behaviors tgat wec hedx to rebuild trust again without ourselves the management's the teams and communities. I've had some god experiences but nit to the full effect of being a patron there yet . This was my first return in so many teas there . I think irs been at least 5 years or more. I hope tobreturn there agajn soon to sjop or habe a job there someday if they let me . If you love this store as i do , This place is fir you . We all look forward to seeing you all there very soon

    First off I took my now 9year old son here when he was 3 months old and it was literally a DAY &…read moreNIGHT experience. However, that was 9 years ago ...his pictures came out GREAT I still have them framed till this day. The photoshoot was never timed or rushed we got to do several outfit changes and props. This is why I was so disappointed with my recent experience. They were very diligent in confirming my appointment. I had told them how I wanted the shoot to go ahead of time and was really excited at first. The day of the shoot-I thought I would be running late due to traffic so I called to say I maybe running late. They immediately suggested rescheduling. I let them know that my eta was still before my exact appointment time and that I didn't live close so I really would prefer not to reschedule -they said they would check with the manager to see if I could still be seen. That was not an issue for me but they let me know for the first time my time slot was only 15minutes. Like who has a photoshoot for a 3month old for only 15minutes. So I arrived there exactly on time. Literally like 5min early. But I was greeted with an awful smell! Someone did pet photos And it smelt like straight DOG SHIT! Awful smell I felt like someone should have lit a candle or something. The space is fairly small so it made it worse. Anyways the gentleman I spoke to when I walked in was very nice but it seemed a bit chaotic. Mind you this is holiday season so I was expecting them to be busy. However, atp I am filling out paperwork that I already spoke with someone over the phone about I.e background theme etc. I am noticing I am waiting for the people before me to finish up. So I change my baby clothes to his outfit and they were ready for me. Wrong theme , ( I had said no Christmas themes because I don't celebrate) wrong background, ( I said white) they had grey No 3 month old sign they said they would have -and they are rushing me telling me to pretty much hurry up. I brought all my props confirmed my theme before the appointment (twice) they made me fill out paperwork when I came in: they still anit have the right backdrop or let me decorate they kept saying I had to hurry up and that they didn't have enough time for anymore photos because of other appointments. My baby boy was NOT happy at all gave me no smiles ( not their fault) but they got the nerve to be charging $300 for packages. If you offer baby or newborn photos you should understand how babies are and give more grace so that the photos come out better. It was horrible being rushed since they wanted to overbook appts. The photographer seemed like he was trying his best to help but you could tell he was def under a lot of stress. The manager was constantly telling him to hurry up. She was never unpleasant and always professional she also tried to help me but it just wasn't anything like I expected and wanted I just didn't like the experience in general nothing against the staff themselves just the lack of preparation and the rushing. Lastly I had a Groupon that they just could not get to work. The person helping me was brand new so he also didn't know a lot and was learning. He was super nice and friendly - but after 45min she finally put in her manager override and applied the discount. After the 4th attempt it would have been nice if she did it earlier- it was super packed and I had a newborn and was trying to just leave. Unfortunately, I paid a little over $150 for my package and the actual photos did not come out as nice. I'm not sure the quality looked a bit fuzzy and of course cause I got 0 smiles from my LO. I was better off using my cell phone and that is exactly what I did for my son's 3 month old pictures. I went home and used my ring light a back drop I created and took my own photos that came out way better so I used those to post and share with family.

    Photos
    JCPenney - Otis/Montgomery elevator, JCPenney Westfield Wheaton

    Otis/Montgomery elevator, JCPenney Westfield Wheaton

    JCPenney - Directory map, JCPenney Westfield Wheaton

    Directory map, JCPenney Westfield Wheaton

    JCPenney - Lol.

    See all

    Lol.

    MAC Cosmetics - cosmetics - Updated May 2026

    Loading...
    Loading...
    Loading...