There really needs to be an option of not choosing any stars cause this mutha***** deserves…read morenothing! Just left here to get some hair for twists... While in the store, I ask the lady if 18" in the hair is the longest length there. She proceeds to tell me it is, then picks up a different brand and says and I quote "YOU PEOPLE (meaning BLACK PEOPLE for those of y'all who are gonna act lost....) use this?... WT actual F**K?!!! My friend used to tell me all the time WE need to stop going to these businesses where no one looks like us and giving them all our money... lesson learned friend! I'll never dot the doors again! MY PEOPLE.... shop wise, go at your own risk, but I highly advise against it!

Yesterday was my first time at this store and probably the last. I would definitely ask people to…read morestay away. I had never been accuse of shoplifting my entire life. I'm new to the neighborhood so I went to get some beauty supplies. I work in a magazine as a creative coordinator and do a lot of fashion events, photoshoot. Sometimes when I go to the store it takes me awhile what I look for cause I want a specific color for a specific look. No one even went ahead and offered for help instead the owner went to me and ask me what's in my bag? I didn't understand him first so I went closer and ask him what he meant. Then he demand to see my purse, my purse is small and open. I realize I am being accused of shoplifting while I'm not even done shopping yet. There were only three items on my cart all bulk and hair extensions 18in there is no way I can put that in my purse. They've been watching the camera and for whatever reason they saw me keep looking around instead of helping me I was accuse. They didn't see anything on my purse cause I didn't put or never even steal anything at the first place. I put my cart and brought my business elsewhere where I spent almost $500 for different hair extensions, wigs and other beauty supplies as I have a photoshoot that afternoon. Please stay away as far as you can from this store. It's not even organize, awful customer service and the discrimination is bad. P.S they found nothing on my purse but didn't even bother to apologize at all. They treat people like a piece of trash. No apology!

I give her one star because granted she's good at lashes but as a business woman she is trash af!!…read moreShe ignored your calls and text . She changes your appointments last minute and makes you come in a different day than what you scheduled! She always has a excuse ready ! I went to her because she came highly recommended from one friend but then told she was unprofessional from another so I decided to see for my self , as a new client i wanted a refill, the day of my appointment 30 minutes before she asked me to come in later , next thing you know she cancels my appointment all together and ask if I could reschedule and work around her schedule ...Well I tried doing that still being nice and then all of sudden she stops responding ! A whole day goes by and eventually I ask for my money back . She sent it with no apology or remorse ! Recently she did the same thing to my best friend ! And the crazy part is she didn't book with her she booked with one of her trainees! And the girl quit and this lady would not work with my best friend to get her a new appointment and basically forced my friend to cancel her appointment and told her to try next week ! She doesn't care about ppl time or effort . But yet goes on social talking about client etiquette. She needs to learn BUSINESS ETTIQUITE!!

A friend and I Selena decided to take Ann's hybrid and volume training class. There was so many red…read moreflags during my whole experience but STILL wanted to give Ann the benefit of the doubt. Class was supposed to start at 9 AM, Ann did not arrive till 9:10 AM & didn't start class till 9:30 AM. The class was suppose to be a 6 hour intense training course with a 15 min break. Ann gave us a 30 min break & basically rushed us out before 3 PM due to her having another class after us. So in reality it was NOT a 6 HOUR class at all. She was extremely exhausted claiming she had only got a couple of hours of sleep. Ann was also very unorganized throughout the entire class. The "manager" Brenda had brought her baby to the class, set up a playpen and everything. The baby was very fussy the whole class, constantly crying making it extremely difficult to focus and understand her teaching. She also had the music volume loud and we could not hear her very well. Before taking this class i did my research on material and products. The "starter kit" Ann provided in this class has extremely cheap material. The tweezers could not even pick up the lashes! Selena accidentally dropped them and they had instantly bent! The kit was also not even complete. She told us she still had lashes coming in that we can go pick up from her another time. And i should mention that she STILL till this day has not even contacted us to pick up this material. (I attended this class on 6/29) The material in the kit was basically a bulk order she bought on amazon for 18.99 and divided that up between the 4 of us in the class. She claims on other reviews that the kit is worth 150 but that's a lie! If we're paying $675 on a class we at least expect some better quality material in our starter kit! After our negative experience at CBB we decided to reach out to Ann personally through email and explain EVERYTHING that we had issues with. Ann never took the time to respond back to our emails but instead the manager Brenda did. Ann did not train us at all on the "hybrids" for this training course. When we emailed her Brenda claimed that "if we did not touch up on this in class a hybrid lash set is the medium between classic and volume. In order to teach you Hybrid we teach you the basics (which are classics)." Okay i understand you need to learn the classic and volume before doing hybrids but DONT advertise a class by saying you'll be learning "hybrids and volumes" if you give them no knowledge on those techniques! We had asked her for a refund as we felt paying $675 for this class was definitely not worth that amount of money. Brenda stated that the class was non refundable, but I explained to Brenda that we never read or signed a policy stating this class was non refundable. Even the first initial email from booking never claimed the class was non refundable. We told Brenda to do the right thing and refund us our money as we had took an UNPAID day off to invest in ourselves only to lose out on more money! They still told us a refund was not necessary & we were welcome to sit in on another class. We declined that offer as we had no desire to attend another class due to our first experience. After writing one review Ann finally reached out to us. Only for us to be going back and forth and never speaking to her. She claims her intentions are pure but how if your actions are speaking differently. I am a certified Makeup artist and I've been to multiple classes and this by far is the worst experience I've ever had. It's a disappointment that I wasted $675 only to leave with no lash knowledge. Also coming from one business owner to another Ann should do the right thing and refund us our money. She needs to learn to handle constructive criticism correctly. Do not waste your time and money on Ann's services! They are out here scamming people for their money! Please take your business else where! If anyone has any questions, email me Krisramirez4144@gmail.com I have proof of everything!

I recently took my daughter for a haircut with Bridget, and I couldn't be happier with the…read moreexperience. From the moment we walked in, Bridget exuded warmth and professionalism, instantly putting my daughter at ease. Bridget's is so skilled and the cut is perfect!! She took the time to listen to my daughter's preferences and ensured that she felt comfortable every step of the way! My daughter left the salon feeling sooo happy!!! Also, the salon was soo cute! TY Bridget!

Just left these wonderful ladies, its always a pleasure. Shout out to Bridgette, for always taming…read morethis mane! ‍

I booked an appointment and there were some call outs for the store that day. There were only 2…read moreemployees in the store and my artist kept leaving me to attend to very needy customers throughout my scheduled appointment time. She rushed my make up and I eventually had to wash it off when I got home as she pounded so much concealer under my eyes that the make up got into my eyes and was stinging me until it was washed off. The artist was extremely polite and a good artist however given her circumstances the customer suffered. MAC needs to do better at making sure the store has coverage. I have not had a make up session in quite some time and i don't care to have one again because of the experience I received.

Sooooo in love with the new MAC area in Macys. I mean it is a TOTAL upgrade to their previously…read moresmall little space sandwiched behind Clinique. Couldn't even get your face beat without a million folks walking by staring and asking questions in the middle of your session. So thank you for handling that MAC. This makeup is expensive and yeah I want special attention away from all the ladies spraying you with perfume that you didn't ask for. Since the upgrade there are multiple registers to check out and more areas dedicated for makeup application only. I'm not sure what to make of it but sometimes there seems to be too many people staffed and other times not enough. Then again I visit all times of the day. Lunch, after work, early in the morning on weekends and sometimes right before an even or photo shoot in the evening. I take makeup seriously(enough) so I really don't mind waiting around to ask a question, get a sample or demonstration before I drop $$ on a product(s). I have had two full face applications and unfortunately remember the beautiful young woman or handsome big eyed gentleman that hooked me up but when I do I will update. Don't want to offend anyone with physical descriptions since everybody is so sensitive now. I noticed that they intentionally separated the registers and product by a wall. Smart move because I can't tell you how man indecisive chicks I have patiently waited behind while they second guess their purchases. They still offer the option of doing your makeup if you spend more than $50 and if they aren't busy you can usually get a quick beat. You can book appointments over the phone if you can't stop by to schedule. I feel like the selection here is smaller than the one in the galleria but maybe its just me....

This was my 2nd visit to this store…read more I'm so thankful they were open at 8am Saturday morning. I didn't realize I didn't have braids for my hair before an appointment Assisted by the kindness lady, purchased the hair before my 9am appointment. Thank you for being open and all the best to your business

Store is clean staff is friendly and helpful. Price are good! I love they open early on Sunday. My…read moreexperience was great.

Went today to go cut my hair, didn't have an appointment and Christina was the only one available…read more (Give everybody a try) and when I first walked in there asked me what I needed with an attitude. I told her for a haircut... what is another reason I would go to a hair salon? Buy groceries? Second makes me wait for over a minute (no one in line) tells me to sit down in the chair which I did but then she tells me what I wanted in a disrespectful way. When I told her what I wanted responded in a condescending way. Later I fix the chair and I face forward pushes the chair and proceeds to tell me that she wants to fix my feet and wanted my feet more forward on the bar where you rest your feet. Had it and told her I was going to leave. She needs to be more respectful and watch her tone. Gave two stars because I like Annie and Gina! They're awesome! Next time will be going to them.

I noticed that there was a $12.99 Supercut coupon from HEB receipt for this location, so I went…read morethere without appointment. I asked Gina if I could use that coupon and she said yes. When it was time to pay, there's an additional $5 charge because my hair was considered long. My hair was shoulder-length and to be fair she should mention this additional charge when I mentioned about that coupon.

This place is located in an unexpected area. We followed the GPS to get here, yet still had to…read morecircle around a couple times before finding the shop. If it wouldn't for Google, I would never found this place and I thanked Google for that. There are plenty of parking spots. As soon as we walked in the shop, we were hit with the most pleasant scent. It was quite quiet inside. The lady there was being really helpful. She explained the scents to us and gave us time to browse around. We ended up leaving with a candle (sea salt) that smells amazing and an roll-on essential oil (lavender) that been helping me releasing all my worries.

I stopped by for the first time on Tuesday and I had a lovely interaction with Nicole. She was very…read moreknowledgeable and made sure I felt welcomed. I was able to browse comfortably and even found some things for myself to purchase. I was the only person in the store at the time and didn't get a chance to speak with the owner even though I am very interested in purchasing a bulk order for my business. If I could do business with Nicole I definitely would. She is the reason I would come back.