1. Mac Cosmetics

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Houston, TX

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Mac Cosmetics

5.0 (3 reviews)
PriceyBeauty & Spas

By appointment only

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5 years ago

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18 years ago

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Bergamos Spa Retreat - Black roots not touched up. Horrible gold color

Bergamos Spa Retreat

3.4(124 reviews)
3.1 mi
•$$$

I absolutely love this place. Let me preface by saying, it is more expensive than other spas, so…read moreeven if you can only do it on a rare occasion, it is still worth it. Also, I got my hair done by Kylie recently and she did such an amazing job. I've had so many subpar haircuts recently at other places, I am so happy I found her. I took my daughter to her this past weekend as well. It's just a nice experience. We get our hair done then have lunch or get an iced coffee at the bistro. I got a massage yesterday as a treat to myself. It was just a relaxing experience. It's so beautiful there and tranquil. The ONLY thing I wish was different is that they allow use of the steam room and hot tub to ANYONE getting a service there. I had my hair done and I was hoping to get in the steam room before my hair appointment. Even if they charged a nominal fee, I would pay the extra.

I'm extremely disappointed with my experience at this spa. From the moment we arrived, we were…read moregiven a quick, half-hearted tour and weren't shown the upstairs or told how to use the lockers. The entire place felt severely understaffed. One of the biggest reasons we chose this spa was the salt cave, which they promote heavily, yet we were asked to leave because of a "private event." The facilities were also poorly designed. The only showers are located near the heated pool, steam room, and sauna, so you're sweating again immediately after trying to rinse off. Basic amenities were lacking. No brushes or bags were available unless you went searching, and the space lacked the little touches you'd expect from a luxury spa. While my full body massage was the only redeeming part of the visit, my friend had a not so great experience. We booked an additional $300 in foot massages in the salt cave (on top of our $200 full body treatments), only to find out that it was not going to be done by massage therapists, but nail technicians. They were very nice, but there was no real pressure or technique. It felt like a total waste of money. You should really disclose that. We also ordered a bottle of Moscato and weren't allowed to keep it at our table. We had to go find someone just to get a refill. This was a $750 visit that didn't feel luxurious in the slightest. If you're looking for a real spa experience, I highly recommend going to the Houstonian instead. This spa just didn't deliver in service, amenities, or value. ***********Update: The manager was suppose to call us but she never did. I called and spoke to Tracy and she did not understand my frustration about my massage being done by a nail tech. She said she would call me back and never did. Hopefully you never need help from a manager because they don't care!

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Bergamos Spa Retreat - My hair before Lindsey's work

My hair before Lindsey's work

Bergamos Spa Retreat - Not platinum, dark, horrible color

Not platinum, dark, horrible color

Bergamos Spa Retreat - Bergamos Spa

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Bergamos Spa

Natural Beauty Within

Natural Beauty Within

4.8(26 reviews)
3.0 mi
•$$

Oh wow!! I dont know why I've been cheating myself by using my own clippers for under arm and…read morebikini shaves. I didn't get my underarms done by Julie because I had them done at the nail salon while away on business and the results were great which inspired me to do more and find a local small business and thank you to Yelp I found Julie. Julie was the best, I was if course a bit nervous of the pain associated with a Brazilian and I dont have anything to compare to other than my eyebrow waxing which you cant talk too much during those and I've read tons of reviews on Brazilian so was yep a bit nervous. Well took it like a champ thanks to great explanations from Julie throughout the process as well as Awesome general discussions so somewhat of a distraction but I didn't want to be in the spa screaming or crying like a baby either I dont know what you get at the large chain esthetician but you should support Small Business/Local business you won't be disappointed. I know I'm too pleased with my results and not discomfort/pain during or after!!

Julie is the absolute best in her field. For years, I've received compliments on my skin and my…read moreresponse has always been "Go see Julie". The care she takes from evaluating your skin to selecting the facial that is right for you to providing a comfortable and relaxing overall experience shows her level of commitment to you and your skin's health. 100 stars!

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Natural Beauty Within
Natural Beauty Within - Ready to serve clients with customized skin care plans.

Ready to serve clients with customized skin care plans.

Natural Beauty Within

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Mac Cosmetics - beautysvc - Updated October 2026

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