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    Ma-zel Custom Tattoo And Piercing

    2.8 (11 reviews)
    ModerateTattoo, Piercing
    Closed Closed

    Services - Ma-zel Custom Tattoo And Piercing

    Gauging or stretching

    Piercing

    Tattooing

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    Boston Barber & Tattoo Co.

    Boston Barber & Tattoo Co.

    4.5(341 reviews)
    3.5 miNorth End
    $$
    Available by appointment
    Locally owned & operated

    So first things first, I made an appointment to come get a tattoo back in April for October I…read morethink. I had to reschedule twice because I was starting a new job and didn't have the money. Idiot me. I think at the beginning of November I called to make an appointment for November 22nd and this time I stuck with it. I went on Saturday at 2 pm and had my appointment with Tiffany. What an amazing experience it was. First off the logo is catchy as fuck. The shop is small but also really good size. The receptionist was quite pleasant. Then I met my artist Tiffany. So gosh darn talented. I was originally going to get 4 words but instead got 2. I wanted a really cool design for the words so I was doing some research and Tiffany had some cool cursive font on her instagram that I think would pop out. She worked with me on the size of the tattoo and the color and everything. Then it came time for the tattoo. I was so nervous but she gave me a pillow to lay my head on and that helped and then she went to work. She chatted with me through the whole thing and she took her time to. The chatting helped to distract me from the uncomfortableness of the tattoo. They also were very good with letting me know about aftercare instructions which was huge. Btw Harry Potter and the prisoner of Azkaban was playing when I went in which was amazing. Honestly everything went amazing. It was such a welcoming place. Will be back for future tattoos. Thank you Boston barber tattoos and the owner for making this a welcoming place. You have earned a new client. Now to try out the barber side of this establishment!!

    Got a haircut from Sara and she was amazing! She was extremely professional, truly cares about her…read morecraft and was very gentle with the cut. I highly recommend getting a haircut from her because she understood exactly what I wanted and executed it with precision.

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    Boston Barber & Tattoo Co. - Enter at your own risk

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    Boston Barber & Tattoo Co. - Sebastian

    Sebastian

    Boston Barber & Tattoo Co. - LOOOOCH

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    LOOOOCH

    STUDS

    STUDS

    3.5(117 reviews)
    4.6 miBack Bay

    Did not have an appointment and just walked in. Staff are always so amazing and helpful with…read morefiguring out piercing location and specific jewelry type. Always have the best experience.

    Run, don't walk...away from STUDS…read more It is 2025 and customer service should not be that hard to deliver, alas, I've been proven wrong. Is studs convenient? Yes. Besides the fact that my piercer was nice and it was easy to get an appointment, the rest of my experience left a lot to be desired. I am going to include all the details here so that when Annalisa comments and asks me to reach out to share more details we can all know that this is a canned response and they truly don't care about their customers. Day of piercing. They were a bit behind. No worries. I chose my jewelry and was get my flat helix pierced. The piercer marked the spot, though she didn't use a light or anything to check for blood vessels. I'm not a piercer, so maybe not all piercings require that. Honestly the initial experience was more or less fine. It was about one month later that my piercing got knocked out of my ear in the shower. I was flabbergasted because I have several other ear piercings and it is actually impossible to remove them. I literally had to sign a waiver for an MRI bc I couldn't get them out. Studs jewelry, on the other hand, is cheap cheap cheap despite the unnecessarily high pricetag. I was fortunate to find both pieces of the earring when it fell out and I attempted to get it back in. My ear was swollen and then grew much more swollen through my attempts to get it back in. I figured I was causing harm so I decided to stop and go back in. I called to see if I could pop in before I left for vacation the next day. They don't have a phone in their studios. Like what? I figured I had no other choice but to go in and quickly ask someone who does this all day long to quickly pop it back in. When I walked in and shared the story at the desk, you would think I was asking them to perform a root canal. The receptionist seemed outraged that I would make such a request 15 minutes before closing when there is still one appointment left for the day. I let her know that I'd be happy to wait. I was told they have to close. Like duh, I understand, but this will take like three seconds. My entire piercing appt was 3 minutes. Like y'all, we can make this happen. Like I mentioned, I was going on vacation and I didn't want my brand new piercing that cost like $80 to close up. I thought they wouldn't want it either. A good piercing out of that studio is a walking billboard. The receptionist agreed to ask the piercer. A lady comes down with a horrible attitude, does not introduce herself and tells me why it is not possible for them to put my earring in. I asked how long it would take. She informed me a couple of seconds. She spoke to me in such a condescending way using phrases like, "what I am trying to explain to you is...," "what you don't understand is...," "if you would just let me finish..." She also told me that they work 8 hours and have to come back the next day to do the same thing as if they are the only people in the world with a job. I literally have never spoken to a customer about my work schedule as an excuse to not be kind and accommodating. Now I thought I was talking to the piercer. I said how about we get this in my ear instead of yapping about it. Turns out it was the manager, Sasha. I was being spoken down to by the manager. Customer service 101 is listening and she was unable to listen, she spoke over me time and time again using sarcasm which I did not appreciate. I get really anxious in this type of situation and my eyes welled up and she told me, "to stop crying. There is no reason to be crying." Anyone who is highly sensitive knows that makes it way worse. The manager should not be saying that to a customer. She eventually went to ask the piercer if it was possible. Upon her return she asked me to sign a waiver (like for what plus I already signed it for this exact hole) and then tried to charge me a $15 jewelry change fee. I was outraged. This should have been a courtesy given the horrible quality of the jewelry. If your jewelry falls out in the shower, that is a quality issue. While I was waiting for the manager to speak to the piercer, the receptionist gave me a tip for getting it back in myself. Bro, if we started there, this would have never gotten blown out of proportion. So all that said, I will only be going to a real piercer from now on. The quality of jewelry is better. I've had more healing issues here than any of my other piercings. Oh and they tend to be legitimately nice in real piercings studio. Just don't bother. Even if the initial appt seems fine, there are long term repercussions for getting pierced there.

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    STUDS
    STUDS
    STUDS

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    Ma-zel Custom Tattoo And Piercing - tattoo - Updated May 2026

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