No no no. Charlie B just caused this company to lose out on a $250,000 over 18 months rental…read morecontract. No way I will ever do business with any company this guy represents. Guaranteed to get screwed over again and again by this guy. Been there and done that. Too bad as this place is in the right location and came with great recommendations. I will check back in a few months as it usually doesn't take long for a place to discover when change is beneficial. By all means patronize this place however it's probably best to speak with someone else and get honesty.

The greatest storage company and moving company I have ever used!! Had them move a storage box for…read moreme. The owner Jim came out on the job even just to make sure I was happy. The driver Bill was great! I loved the optimism of those guys. I gave the driver a forty dollar tip for such a great job. I would hire these guys again any time. The even came earily in the am like I wanted. Jim, Bill, thank you so much for your great job!

I needed a couple 6' steel posts (with a rusty patina) for a custom gate. I found just what I…read moreneeded. I also found a couple other pieces of metal which they cut and delivered to my truck in about 10 minutes. In addition, I was able get metal pieces fabricated. Service was exellent. Andre'

Great family owned business. Everyone is always so friendly and welcoming, especially the lady who…read moreworks the front counter. The rust store is awesome and has many cool items! We always choose Maselli's!

I called today, and although the gentleman said the service I needed was not available, he referred…read moreme to someone else. I really appreciate this kindness and generosity. Many thanks.

It has been years (around 10) since I first came to this place to revive an old lawnmower, still…read moreworking fine BTW. I had a pressure washer that wasn't turning over and after I replaced the spark plug and cleaned the carburetor, it still wasn't turning over. I figured I was out of my depth and some engine work was probably required, likely coil replacement. When I explained everything at LarsEngines, it was indicated that I was in queue and it would likely take a week which was unfortunate because I was hoping to use the pressure washer for a project that weekend. Long story short, it was a quick fix that didn't require shipping of additional parts and because they actively listened to my need for the unit by the weekend, I got it back in time to make that happen. These folks do good work, listen to customer needs, and are honest.

Fun afternoon scouting out weathered wood for a new fireplace mantle. The folks at Heritage Selvage…read morein Petuluma were so knowledgeable and helpful. Love the idea of recycling the wood. Can't wait to see the finished mantle!

Is an amazing place very satisfied with what I found every time I come there highly recommend itread more

Be aware, I would not recommend this place based on our recent experience. My husband brought his…read moretractor in for an oil and filter change, and when we got it back, we discovered the oil filter had never even been replaced, they left the old one on. We were charged and they didn't even do the job! On top of that, they told him the tractor was ready for pickup, so he made the trip out there, only to be told once he arrived that it actually wasn't ready. That's a complete waste of time and shows a lack of communication and organization. Mechanics are inexperienced, and management is not properly overseeing the work or the customer experience. I'd be cautious about trusting them with your equipment!

Absolutely great service! I stopped by Garton Tractor…read morewithout an appointment looking for a same day tractor purchase. Gary Peterson Jr. helped me and I could not be more satisfied with his customer service, patience and expertise. Gary was able to set up and have the tractor ready in just a couple of hours. He took the time to explain the tractor's functionality and ensured I had everything I needed when I left. It is so refreshing to find great and personable customer service. Thank you Gary for all your help. Thank you Garton Tractor management for empowering Gary to take such care of customers.

We have been a customer of Accurate for many years. Their service is without peer and we would…read morerecommend them with no reservations. For example: We called today with a flat tire. They were here within 20 minutes and we were back on our forklift in no time. They don't push the upsell and when we tried to purchase expensive tires they talked us out of it because they didn't suit our needs. They could have made the sale but that's no who they are. We are happy to know them and will use them until we no longer can.

Had same issue fixed several times and was sold incorrect part. Last repair was when they noticed…read morethat the part was wrong. Batteries changed 3-4 times but that didn't solve the issue. Last time we took forklift in they did a repair that wasn't authorized. Asked to check low hydraulic fluid and they did an expensive repair without contacting us first. Went to pick it up and they were very rude. After years of having an account with them we were now COD.

These guys continue to be absolutely amazing. Quick, courteous, and very cost-effective... and…read moreshowed me what went wrong, and they were quick to fix it... with a laugh and humor, no less. These guys are great, and I would highly, highly recommend them.

They fixed a lawnmower that wouldn't stay running. They put a new part in. Always use them for…read morewhatever I need. Very responsive. Get all my questions answered, as well! Highly recommend them!

I come here because I always experience amazing customer/shop service (Jeff the mechanic is the…read moreman!) and Jeremy is one of the best salesmen I've met in the industry. His knowledge and personability are rare traits these days, and it's hard to find folks that will go the extra mile who genuinely care about getting you the right tools. We bought a wood splitter this weekend. We are really grateful that the owner held it for us all week! We have been excited to pick this up and we are stoked to keep supporting a local shop that sells quality equipment. There were two gentlemen working when we made the purchase, Jeremy and some other guy named James who I had never met before. They were a bit busy and we weren't in a rush, so we waited for things to simmer down after Jeremy rang us up so we could get a run-through of the equipment and load it up. Really no big deal to wait - I worked retail for years I know it can be hectic - but Mr. Jimbo didnt seem at all interested in actually helping when he could have sped things along. He literally just acted like we were "in the way" or we were some sort inconvenience. I came back in to ask a question about a pin for the hitch mount (Genuine safety inquiry, so a legit concern.) Dude just stood behind the counter sneering at us and snapped at Jeremy to, "Make it quick...." Um, we just spent nearly 3k on a machine, can you at least act like you work here or give a hoot about the customers? He apparently gave us dirty looks the entire time we were there, my husband pointed this out as we were leaving, so I'm not the only one who took note of his insolence. I will remain a loyal customer, but hopefully I can consult with everyone else who works there. Maybe James would be better off working at the DMV...Insufferable people seem to fit in well there.

I am extremely dissatisfied with this business. My husband dropped off our weed stringer yard…read moremachine for repair on April 13th. We were told due to it being the beginning of spring that it wouldn't be done for about 4 weeks. Which was understandable. However, here we sit on July 1st without our machine . My husband has been by on 3 separate occasions and keeps being told 2 weeks and then a week. He has also had to since go and purchase another machine due to the fact that we do landscaping part time and needed this for work. I'm sorry but this is unacceptable.It has been 2 and a half months and it still isn't done. I don't know what the issue is over there but we should be discounted on the price or compensated in some way. When my husband said something to the manager regarding the machine not being done in a timely fashion the manager was like well that's the price we quoted you. Yes it was but we were also told it would be 4 weeks not 10+ weeks. We definitely won't be doing business with this store again.