I called and made an appointment with Simon. I brought my mother's 70-year-old Wiss sewing shears…read more Simon is very very nice. After I arrived at his home, he immediately started sharpening the scissors. Within 5 minutes, the job was done, and they were very very sharp. Simon is an expert. He teaches sharpening to students entering the trade, and he (humbly) mentioned he is the most skilled sharpener in the area. When I ordered my ride home, he stayed and waited with me and we chatted. I told him the scissors were my mother's. He was very sweet and kind. Give this man your well-earned business. Not only is he an expert, but his prices are amazing!

I always walk by on Saturdays' at the Grand Lake Farmer's Market and gave Simon a try with my dozen…read moreor so knives. The price and turn around was awesome. I didn't expect my knives sharpen in about 30 minutes! I think this year, this is my third time and appreciate his skill and effort! If you have some dull knives laying around, give Simon a try. Jess!

Like many home cooks- I have my favorite knives and there is nothing better than having them…read moresharpened. Will does a fantastic job, meticulous and he knows what he's doing so I trust him with my knives.

Fast service, good price, sharp knives! There's easy parking on their Friday location in kentfield.read more

I love Williams-Sonoma!…read more We had a wedding registry with the Palo Alto location and it was a positive and fun experience. This location is also bright, inviting, clean, and well-stocked. I stopped in quickly to grab a jar of their Gravy Base - we use it every year for Thanksgiving. Staff greeted me soon after I entered, asking if I needed any assistance. I didn't, but appreciated the offer. The gravy and other Thanksgiving items are conveniently and beautifully displayed near the entrance. I did quickly tour the store - fun to shop with the eyes! Over the years we've purchased pots and pans, wine glasses, dish towels, and more kitchen/dining items from them. That reminds me...my dish towels need a refresh! We've also purchased foodie gifts: gourmet pastas and tomato sauces, olive oils, bread mixes... The quality products and customer service keep us coming back.

Holly is very helpful and she showed us all of the new coffee machines. She's absolutely…read moredelightful! I want to order the grain cooker online so I don't have to carry it home. It's a beautiful store in a great area!!

Don't count on them to do what they say they are going to do…read more They can't even manage to sharpen 3 pairs of scissors within a week, even when they say it will be done in 2-3 days, and after you call to remind them that you urgently need them.

The owner Mr Walton is a wonderful customer service driven man! Beautiful store and shop if you…read morelove quality old school planes and blades!

Jacobo helped us out super last minute when our project needed an impact wrench that we didn't…read morehave. Great service and price.

Jacobo has done great work for me. Has repaired several tools, chain saws, back pack blower and…read moreweedwacker. All repairs were done in reasonable amount of time or sooner. You don't just pay for parts and labor, you also pay for his knowledge. It's done right!

We like to give business to local merchants. We wanted to purchase a replacement faucet set for our…read morebathroom. We found a set we liked and asked for help. We had 2 questions , how much was it and did it come in other finishes. The "faucet guy" brought us over to the customer service counter and stated to look up the item we were interested in buying. He had just started his query when another employee walked up and "faucet guy" stopped working on our question and got into a long discussion about what he wanted. The 2nd guy left and the "faucet guy went back to his computer to answer our question. Two minutes later another employee asked him for help on her computer. "Faucet guy" stopped helping us and went over to help his coworker. After several minutes he returned to us but was again interrupted by his coworker for hep with another customer. Once again he stopped helping us and went to her assistance. Now 15 minutes had passed and we still had no answer to our questions. We finally decided to heck with it and left. "Faucet guy" was still busy helping his associate with her customer. We went home found what we wanted on line at Amazon, got it cheaper and had it show up in 24 hours. If Jackson wants to keep in business they need to teach staff to handle one customer at a time. We will never go back.

I've been here several times for specific items for projects. They have an excellent knowledgeable…read morestaff ! Every size and type of screws. They had masonry screws, and bits to fit into our British made address plaque to replacement screws to secure a face plate to a Makita chain saw! And way more specialty tools, etc. the even rent out equipment. Don't waste your time and head right over to solve any project dilemmas.

This is the place for your cutting needs... you have questions... they have answers. The variety is…read moreextraordinary... the prices are extremely fair in each knife level. I definitely felt like a kid in a candy store. The staff took care of all of my needs with perfect customer service. Thank you... looking forward to my next visit.

Perfect Edge truly has master sharpeners. The staff is knowledgeable and kind. They did great work…read moresharpening my Wüsthof knives and clearly explained why a couple of the knives needed to be restored. They also have great sales on knives with slight blemishes. I highly recommend this company and will come back when my knives or blades need care.

Customer service is the best. Owner is very helpful and…read morelets you take the time to browse and compare. Offers sharpening services and a wide variety of knives. I have ordered items not in the store and they ensured they got them to the store for me in a quick manner. Didn't sit in things for weeks and wait to call the distributor. Handled things immediately and quickly keeping me on track.

had knives sharpened here a few years ago and don't recall leaving a recommendation. they did a…read moregreat job on my German and Japanese knives! professional, informative, and prompt/ quick turnaround. highly recommend.

Their business sign says "Saw Service", and they happen to be the only one in the Northbay. Brought…read morein a model and was told they only service the models they sell, which are Stihl and Echo. When I asked where I might find a shop that could help me, got a go away look by prima Donna behind the counter. They should change their sign to reflect their services and not waste people's time.

Got some items at Bucks. They were super helpful and had a wealth of knowledge. They might carry…read moresimilar items at Home Depot and the like, but the level of service they provide, both in the moment and after the sale elevate their brand above that of the big box retailers