DO NOT CONDUCT BUSINESS W-THIS COMPANY UNLESS YOU HAVE LOW EXPECTATIONS OF HOW YOU & YOUR TIME ARE TO BE TREATED !! On Wed Sept 18 2019 at 4:13pm I called MA Raingutters spoke to a woman re: an appointment for me to get a quote she scheduled me for Fri Sept 20 at 3pm. On Fri Sept 20 at 11:42 am I got a voicemail from a woman asking me to call to confirm my appointment. At 12:07pm Fri Sept 20 I called her back and we confirmed my 3pm appointment for that same day. At 2:48pm Fri Sept 20 I got a call from a 909 number (not the office) and the voicemail said "calling to let you know I'm going to be there shortly" At 2:50 pm I text the driver back "we are home awaiting our 3pm apt today" the driver attempted to text back but the msg sent to me was a blank text box. The same 909 number then called 2 more times and I could not talk so I text one of those auto-reply msg "Sorry I can't talk right now" followed by the same copy & paste of "we are home awaiting our 3pm apt today" I then get a text from the driver stating "Our time is not to be taken for granted. I called you 3 time already and no one answered please call again for another appointment" I replied "what the hell I called the office & confirmed my appt at 12:07pm... you are the one wasting my time... Yelp & Google will know about this if you do not show up... you called me at 2:48pm said you were arriving shortly then you change your mind & do not show up, what is wrong with you?" Driver then replies: If you are serious about your estimate come outside I have been waiting 17 minutes" & they screen shots & text a photo of my house. I reply: ".... if you've been here why not just say "I'M HERE" I then CALL the office 3x and there is no answer so I leave a heated message explaining all of the above. At that exact moment (approximately 3:15pm) my husband says to me "the gutter appt person is late or now show huh" and I say NO apparently they been here outside but didn't knock for some reason please go open the door. (NOTE: my husbands work desk is on the other side of the wall where the front door is and would have heard IF anyone knocked) My husband opens the door there is a young man NOT at our door or even near it he is just sitting in his truck ... waiting (having a text fight with me instead of knocking on my front door). The driver exits their truck starts approaching my husband and immediately is RUDE and CONDESCENDING ... my husband has no clue of the previous text interaction and says to him "you know what man it's cool don't worry about it I don't need a quote" and goes back inside. (NOTE: the work truck was not that of a rain gutter / roof company it was an unmarked old circa 1980's Toyota truck with no business markings whatsoever only a wood corral around it holding jumps jumps for parties) The office must have gotten my message and told the drive to go back b/c the driver knocks on our front door (for the 1st time I might add) and says "What is the reason you want to cancel your apt" My husband, cool calm & collective (still does not know any of what happened only the BAD ATTITUDE of the driver says because I do not do or give business to people with BAD ATTITUDES CLOSES the door and then I tell my husband the above story. We leave to the LA County Fair and on our 15 minute drive in a Lyft we have a conversation of "service" and businesses and people with no decorum & wonder how do they stay in business with these type of practices ... treating people like SH** and disrespecting their time ?!? So if you don't mind being disrespected and doing business with people who do not value how to treat another person yet alone someone who is trying to spend money at their establishment then by all means go for it, hire MA Gutters read more

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Value I had Francisco come out to take look into getting some rain gutters installed. He made some great reccomendations. Francisco was very patient with me and answered all my questions and addressed my concerns before the start of the job . I was finally able to decide which way to go and got the jobs completed. This company and employeess are very professional and punctual. Their work is clean and detailed. I highly recommend using MA Raingutters. read more

This review is long overdue and so well deserved. I needed to replace my old, broken rain gutters so I called in several companies to get an estimate. Lupita at the front desk answered all of my question and quickly sent me a quote. The price was affordable and reasonable. I signed the contract and the installers showed up in a couple of days. The installers, Ernesto and Marizeth, were very courteous and professional. They knew exactly what they were doing and quickly replaced the gutters. Later in the day, even the owner of the company showed up to help out. They really cared that I was happy with the work. The installation was clean and neat. The gutter materials were so much better than I had expected. And yes, they cleaned up after everything is done. I highly recommend this company to install or replace your rain gutters. You won't be disappointed. read more

Adrian and George did wonderful job In my house. They painted studs and installed gutters in my house. I am so pleased with their work. read more

Workers were on time and hard working with any question I had, they took the time to answer my questions with theirs busy schedule. I appreciate the work they have done .I'd Definitely recommend to others thank you Francisco and crew very patient and catered my needs read more

The owner hired the electrician. You may not do this often but you certainly did it this time.

completely unreliable.. zero follow through zero explanation.. so glad never used this company.. totally unprofessional and would not recommend or refer to anyone read more

Overall I would say MA Rain Gutters is an average crew. Some of their guys do great work, other guys not so much. You have to repeatedly contact Marco to get things done correctly if they've messed up. Communication with Marco is also quite difficult as his english comprehension is mediocre and he tends to keep talking if he doesn't like what you're saying. I worked in roofing over 20 years ago, so I'm familiar with roofing. Make sure you get every part of your roof specified in the contract. They messed up on the number tiles, colors, vent locations, and roof flashing so make sure you inform yourself of what goes into a roof and what your roof requires before you start the job. Any omissions/change orders will cost you 100% more. read more

Marcos, the owner of MA Roofing and Gutters, worked on my house by installing a new roof, gutters, and painting it in its entirety. The workmanship by his employees was excellent; however, make sure you write a contract with Mr.Marcos stating exactly what you want because although he will give you his word, it is fruitless without having a concrete contract stipulating what was promised to you and what you, as a homeowner, expect to get in return. Another word of caution: there is a tremendous lack of communication via emails/calls so if you wish to get a hold of him, persistence is needed. In summation, my advice to you is to never pay in full until you feel that the job was met to your satisfaction. read more

MA Rain Gutters - Gutter Services Near Me - Azusa, California

Bought a house last year. We were told we were 1 year into a 5 year warranty for the roof. The first rains came last fall. The roof was pooling water. I called Marcos and he came and explained the warranty covered leaking, not pooling. He charged me about $1000 to put to drains into the roof that had 4 more years under warranty. Fast forward to 1 year later (now). The rain last week immediately leaked into my bedroom. My freshly painted drywall is bubbling and I've been calling the company for 4 days with no response or communication on when they'll come and fix. This company doesn't do things the right way and I'd recommend you find someone else. read more

Horrible company to do business with. We searched a lot of roofing companies and really thought we were in good hands with this company at the beganning. The communication with this company is the worst I've ever dealt with when remodeling our home and doing business with several different companies. Bottom line the owner seems to only speak to you when trying to get your business ..Always and I mean always get what Marcos (owner) quotes you on contract and take a good look at what they write down on contract and what they actually install .. that's where the shadiness comes in. Get it in writing 'TRUST' and pay close attention Avoid the nightmare this company brings. I wouldn't refer this company to anyone read more

There are a lot of contractors that do this work. No one is perfect and it is how mistakes are handled that is telling. I had Marcos and team replace a roof for me on a 3 unit home in March of 2017. I had several issues: 1. A worker walked into an apartment, uninvited and without prior permission while a woman was getting dressed, to "charge his phone". 2. Several issues with the work itself including missing flashing. An AC unit that was removed from it's roof platform, the platform removed and not replaced and the AC unit just left hanging by its power hookup, unattached. Areas of pooling in the roof, gutters that were promised were never installed, and temporary reinforcements were left in place, to name some of the issues. The roof is leaking now after the first big rain since the job was done. I didn't leave a review before because he worked to try to make the issues right. The temporary reinforcements were removed and the person committing illegal entry was never on the site again. But having repaired the water damage from the last leak and to have it leak again a year later is just really frustrating. I called their office but based on others' experiences and my own experience with them, I don't expect much. Though I will update my review if they make it right. I really should have just called the cops on the illegal entry and hired someone else and taken the loss of the upfront $6k but the roof was already stripped and I would have been really in a bad position trying to find another roofer while hoping the roof didn't see rain without material on it. Update: They returned my call the same day to make an appointment for the next. Marco's team will patch some areas. read more

Oliver G. and his crew spent 8 hours putting up gutters on our home(it's a small home they just work slow) and left a ton of screws all over the driveway and the curbside. One found its way into my tire and they have been ignoring my calls for days now. Do not work with these sloppy people or it might cost you. read more

They will threaten you to pay extra money during the middle of project. Also, they said they would include minor repairs for portions that do not need to be replaced , however they won't do it. read more

I had gutters falling down due to high winds. I had called sever companies to get them fixed. No one called back or they wouldnt be able to come out for an estimate for a month . These guys called me back the same day and I was scheduled for an appointment the next day. Not only were they on time, they showed up with the materials to do the job that day. I had to wait for my landlords approval, they were able to do the work the next day. The guys were professional, polite and finished the job quickly. I will be using this company again!! read more

I liked the work, on one gutter and a scupper repair the first time, several years ago. But after the first big rain a gaping hole was revealed immediately behind a drain. Thus, a whole wall inside was destroyed. I paid to have every drain removed originally, inspected, and reset. When I called to have the outside "gaping hole" repaired, the message box was full, every time for weeks. When I left an impatient text message, I spoke to Marco; set up an appointment the next day...no one showed, and again, I couldn't call to leave a message! Ironically, I am not alone with my problems as I referred this company to a friend's business; he received the same treatment via the phone and decided to take his extensive business elsewhere. Perhaps this is just a hobby, because it is not professional. read more

They do a good job, but price is higher than normal. (Wanted $300 to install attic fan, local electrician charged $100). Also once they realize you have a smaller job, your calls will go unanswered and messages not returned. But they did my rain gutters, and they did a good job. read more

Make sure to get a contract and inspect the work before anyone is paid. They didn't finish the work on the second floor of our roof and have been giving us the run around for weeks now. We have no tile on the roof in the middle of winter. I'm shocked by how unethical they are behaving. I'm hoping this is all a misunderstanding and someone from their company makes an attempt to help resolve this issue. read more

Marco and his crew are the best! They did my roof and gutters. The gutters are beautiful and work great. The roof looks amazing and I feel safer. Everyone was super professional and very neat. I had a complete tear off but they were very careful and considerate. Marco kept me informed every step of the way, he is very knowledgeable. I highly recommend him, my mom's even going to call him to do her house. read more

Very impressed with this company. It's one thing to do the job well....which they did. It's another thing to do the extra things that you don't often see in the business world.They showed up when they said they would. Came out to do the work right after I agreed to the bid price without having to wait for weeks. There was a question as to the right color of the additional gutter we needed to match our existing gutter, so Marco (the owner) came out to the house with some samples to make sure they had it right (as opposed to sending us photos of the color on the internet.)Also, advised us as to modifications we needed for proper drainage. It was obvious in our conversation that I was dealing with a company that cared about doing a good job. That they had pride in their work. read more

I can't say enough good things about this company and the work that they did on my house. The workmanship is top notch and I know this because my brother is a contractor and happened to be staying at our house when we had the roof put on. He commented that the guys were very good, professional and knew what they were doing. We were not even considering gutters until Marcos suggested it and we are very happy that we went with gutters. We had the roof put on in May and just with the amount of rain that we have had already, the gutters make a difference. He put 2 vents in our garage and I can also feel the difference. Replaced all the wood on the roof and even fascia board and painted it to match our house. He even took the time to take my husband to see another house in our neighborhood that they did to show him the work. That is how confident in his work this man is and he should be. All of his workers are very nice and polite. Even my neighbors that were watching were impressed with the work. If you need a roof, don't give it a second thought. Call Marcos. You won't be disappointed. read more