I'm an owner and I will try to as unbiased as possible. I end up not using Chris' pm services but I…read moredid two times enrolled in and tried their services two times. Pro: 1. chris and Alice do things completely per books. 2. their pm agreement only has 2 charges ( leasing fee and monthly fees). they do not have any other charges and you can feel easy to enroll your properties. 3. their fee charge is lower end and their services are actually quite complete. 4. They took my case when it's a near court situation and once they took it on they immediately started to send notices. They have high loyalty to their clients and don't drop you at difficult times. 5. their leasing managers can speak mandarin and english. 6. chris has a little bit more care for our ethinicity because he married one. cons: 1. Their showing manager is more old fashioned and does showing only on weekdays. 2. they recommend applications when. applicants may haven't seen the home. 3. slower pace of showings, applications processing time and slightly less tech savvy. 4. response rate is also slower. chris is in court and on road a lot and the entire office need to wait him to decide almost every higher level decision Overall, I think vantage pm would work for old fashioned approach and if you have a litter bit more patience, vantage is a great choice. I did not opt in due to their efficiency but I view them highly on sticking with clients at difficult times.

I am posting this to clarify my experience regarding our rental and my interactions with Chris…read moreHelmich after my previous review was removed. Chris stated that he offered us assistance and a resolution to our financial hardship. That is simply not accurate. The only communication we received was a reminder that rent was due, along with notice of a $56 late fee if payment was not made on time, followed by the statement that after six days we would receive an infraction notice. At no point were we offered an extension, a payment arrangement, or any form of accommodation. Additionally, the unit owner never reached out to us directly to discuss any alternatives or support. During our tenancy, there were serious maintenance concerns that were not addressed in a timely or satisfactory manner. When our apartment experienced flooding and the air conditioning unit was deteriorating, Chris was nowhere to be found. The A/C installation was so poor that you could literally see daylight around the casing. The flooring, which is supposed to be white, appeared black due to the condition, and the state of the oven was unacceptable. We documented everything with photos and videos. My mother, who worked in property management for over 10 years, personally inspected the unit and identified multiple issues that should not exist in a properly maintained rental. There should never be mold present in a water filter--period. We were also told there was a separate heating unit, yet we were left without a functioning heat source while the apartment was extremely cold. This is not just an inconvenience--it is a violation of California housing standards. Under California Code of Regulations, Title 25, Section 34, rental units must be provided with heating facilities capable of maintaining a minimum temperature of 70°F in all habitable rooms, and those systems must be permanently installed and maintained in safe working condition. Portable heaters do not satisfy this legal requirement. We were further told that the overall condition of the property was "not their responsibility," yet our lease binds us to their management, and we were refused contact information for the unit owner when we asked to address these concerns directly. At this point, we are requesting that all communication be handled in writing via email so there is clear documentation. Phone calls are not acceptable. This ensures there is an accurate record of what is said and prevents any misrepresentation of conversations. I will be sharing documentation so others can understand what our experience actually was. This is not about "image" or "quality control," but about accountability and ensuring tenants are provided with safe, habitable living conditions as required by law.

Avoid this place at all costs. When the renter doesn't pay Scott will not let you know and then let…read morethe rent lapse for several months. I'm starting to wonder how many of the reviews are fake here.

Every time I need service and when I call there always very helpful we love there place we're…read morerenting there a awesome team

Mcleod and Associates have been my family's go to for all real estate needs. They helped my wife…read moreand I purchase our first home in 2021 and they have checked in on us every so often to see how we were doing. They've always made themselves available to discuss all our home ownership dreams. Someone was always available answer all of our questions and process through options with patience and kindness even before we were preapproved. So when it was time for my family to upgrade our home we knew exactly who we were going to go to. Our case was multi-layered because we wanted to find our new home, but we also had to sell our existing home at the same time. The whole team was amazing from start to finish. From discussing our gameplan, figuring out timelines, listing our home, scheduling private tours, getting preapproved, putting offers in, shopping for loans, and requesting multiple worksheets - their expertise and professionalism was unmatched. (Special mention to Darwin and Marlyne for always making themselves available to answer all our questions and address every concern. And also, to Eileen for her promptness with all the documents). Even when we were hesitant or got worried about the finances, they never pressured us to rush into any decision. We always felt supported and encouraged. My family have been very blessed and fortunate to have successfully close two escrows in the span of 7 days! This is the third transaction that the McLeod team has helped us with. We are very grateful for Mia and everyone on the McCleod team. We are clients for life. But to be honest, at this point we don't just consider them our realtors, they're family now. We highly recommend everyone go to them for all your home ownership needs.

I had a great experience at the community workshop hosted by the McLeod & Associates team. Leo and…read moreMia were incredibly welcoming and created a comfortable space for everyone and roll out the red carpet for you. Kamille shared valuable leadership insights that were easy to apply, and Edward did an excellent job breaking down estate planning and living trusts in a clear, simple way. Overall, it was a great value of informative and empowering event I'd definitely recommend attending future workshops and if you want to buy or sell a home they are your one stop shop!

I appreciate my property manager Faraaz Hashmi and his director of operations Gemma Coteng. Even…read morethough I am confident that my property is beautiful and great, it takes serious work to place a new renter in a short period of just one week. I have experienced everything that Skybridge promises on its site: inclusive participation, owner/tenant bonding, fast and competent solutions, and catering to owners investment goals. All communication was handled by Gemma, who is incredibly kind, polite and professional. Their listing for rent generated vigorous interest. My property was shown during one day to selected few most qualified candidates resulting in applications for lease conveniently submitted on the same date. After proper screening, I was able to select my new renters while still preparing the property for move-in. In the end, I am a happy owner with the happy new tenants, and the old tenants are happy as well as they moved to their own new house. Whole process took one week (7 days). Thank you, Skybridge! This is my fourth year under Skybridge property management. I highly recommend Skybridge Property management to any property owners. Great success!

We had a very disappointing experience with the property management - Gemma - regarding a lease…read moretransition request. We submitted a request through property management regarding an early lease termination and were initially told they were waiting on the owner's response. However, we later learned that the owner was not aware of our request at that time. After we contacted the owner directly, the owner immediately followed up with property management upon learning about the situation. When we followed up again later, the owner informed us that he had already responded to Gemma 2 weeks ago and believed we had been updated. However, there had been zero communication provided to us throughout the entire process. Overall, there was a complete breakdown in communication between property management, the owner, and the tenant, which resulted in unnecessary confusion and delay. A simple timely update would have prevented this entire situation. As of today, we still HAVE NOT received any update.

Going on to 4 years or renting our condo. HMR property…read moremanagement has been awesome. Even with all the HOA hoops they make you go through every time anything is needed. They do routine check ins and respond quickly to any issue. The application process was very thorough and I am happy to say it has been a great experience and recommend them to anyone who is looking for a safe and efficient place.

If you're looking for a property management company that delivers results, this is it. They are…read moreorganized, efficient, and extremely responsive. Maintenance issues are handled quickly, tenants are well-managed, and everything runs smoothly. Their professionalism and commitment to excellent service make them stand out from others I've worked with in the past. I couldn't be happier with reasonable fee they charge and the level of service they provide.

I had a great walkthrough experience with the property management agent last January. They were…read moreprofessional, friendly, and answered all my questions clearly. The process was smooth and informative, and I really appreciated their time and attention to detail.

Prime Property management is a very competent company. As a home owner looking to protect myself…read morefrom all the laws in the rental property business. Prime property management is here to take the stress of worrying if I'm compliant, my tenants do not know my name!! I highly recommend ppm for all your property management needs. Also Ashok is so helpful and courteous.

If I could give IPM negative stars, I would. I have called and emailed several times with NO…read moreRESPONSE at all to any of my requests. I only received their automated email to complete an application or view the virtual tour for a property. IPM manages a rental home in my neighborhood that I recently went to view. This home is located in an area where homes are valued well into the millions. The property is in absolutely horrendous shape -- inside and out. The entire time the previous tenants lived in the home, the landscape was never maintained. There is no longer beautiful, lush grass, but rather very tall weeds. The trees are overgrown and shrubs infected with white fly. The inside of the property is in disrepair. There are rat traps, the house is filthy dirty because the management didn't (or won't) clean the house after the tenants moved out. There is, what appears to be, urine and feces on the floor. There are several broken items in the home that will likely not get fixed (kitchen island butcher block counter), wood floors are missing threshold and planks. I viewed this home before it was rented to the previous tenants and it was in great shape with a beautiful green lawn. I understand that this home is being leased "as is", but I see many health and safety concerns, as well as major fire hazards on the exterior. I'd be livid if this company were managing my investment property. I guess the homeowners are out of country owners, so they probably have no idea what their property or yard looks like now. In addition, I was told by a prospective tenant, that the future tenant will have to clean the property, make any repairs, rid the house of rats, and clean up the landscape...on their own dime! What happened to the security deposit from previous tenants that could have been used to clean the home, repair items, and tidy up the weeds, as well as trim the trees. IPM should be held accountable for their lack of property management. Many neighbors have tried to lodge complaints about the previous tenants and the tall weeds in the yard, but we never got a response from IPM. How unfortunate for the neighborhood that this house looks the way it does now. I sympathize with the neighboring homes.

I just moved out of their Chino Hills home, and their follow up time to repair is based on the…read moreclient who lives in China, I was without AC in October 2022. It took 3 weeks correct on home warranty company, that asks me to pay deductible. Then in January, the Heater was not working for a month, we had a gas leak 3 times for a 10 day period, Gas company Tech was surprised the house did not go up in flames. Not worth the stress, and your life could be at risk. They only want your money. The backyard looks like a jungle, and they don't cover maintenance at all. I paid for it in the front the while time. On Avenida La Paz, Chino Hills.

Absolutely amazing Management company…read more Vantage Property management SC replaced the log term management company vacated by the passing of the Owner in 2020. We were unsure and uneasy on where to turn to when we heard of the sale of the previous company... alas, Chris and His exceptional Yeam of Qualified managers, accountants and executive directors and down to the maintenance individuals have far surpassed our expectations and follow in the footsteps of the Previous company that managed My family's 11 Properties since 1979. Legacy is important. Trust is paramount. Vantage Property management SC has all of those boxes checked In the last 6 years our Properties have been u Der the utmost care and our occupancy has remained 100% The magnitude of relief we have experienced is astounding. The Vantage Team always is available, records accessible and questions and concerns are promptly addressed. We have had some tenants that became a serious challenge and Chris and his professional team have handled every issue positive and negative in a timely and orderly fashion. Feel at ease with Vantage Property management SC. I highly recommend this A+ #1 team of professionals to handle your property. We look forward to continuing our relationship with VPM for many years to come!!! The value and level of service received far exceeds the fees and expectations.

Update: After submitting my complaint and review, I experienced issues accessing the tenant portal,…read morewhich is required under my lease to submit and track requests. During the same period I was unable to log in, management continued updating and closing requests while noting a lack of response from me. I was not able to access or respond to those updates at the time. The original issues, including ongoing noise disturbances and lack of hot water, remain unresolved. As well as restrictions on driveway parking despite my lease providing access. The timing and handling of these updates raise concerns about how tenant communications are being managed.

I've been working with White Glove Property Management to manage my rental and it's been a very…read moresolid experience. Communication is consistent, they handle issues quickly, and I feel like the property is being looked after--not ignored. They pretty much handle everything and provide good updates, which has made the whole process a lot less stressful for me. They also did a great job with tenant placement -- I've only had the one tenant, but they've been long-term, which says a lot. The online portal is easy to use and makes it simple to stay on top of everything. I'd definitely recommend them if you're looking for a responsive, professional property management company.

Been using WGPM service since 2016, Blake and his team is always professional, fast responding,…read morequick to act and taking care of both our property and out tenant. Highly recommended.

Marisol Amavizca and team are very professional and efficient! They helped us sell our home and…read morepurchase a brand new one, could not have dealt with a better management. Grateful for your service and patience. Se Habla Español

It's been 3 weeks since I got the keys to my new home & I'm so thankful I chose SoCal. I personally…read moreworked with Teresa Murillo and couldn't be happier with the whole process of buying my FIRST HOME! She was very helpful, knowledgeable, and kind. Teresa made herself available every day at anytime for any questions I had. She catered to my wants and needs on picking a home. A few years ago, I has started to looking for a home and stopped looking because the agent I was working with was so pushy and always gave me the run around with questions. I am so glad I found Teresa because she was so humble, nice and helpful. She explained everything I had a questioned on. I usually don't do any reviews but I wanted to let any new nervous first time home buyers know about Teresa and that there is good agents out there!!