Excellent communication right from the jump. Arrived when he said he would, very respectful of my…read morehome, exceptionally friendly & polite! Job was done in a relatively short time for a very fair price. I would absolutely use him again & wouldn't hesitate to recommend him to anyone looking for AV assistance!

Kevin was very communicative and gave a fair price to mount this tv that I had a hard time looking…read morefor studs. He was clean, respected house floors, and talked through the process of mounting the tv. He also shows you were you should have the tv for line of sight.

Fast service, professional and great pricing. Answered questions I had and gave solid…read morerecommendations. I would work with them again.

From the owner: At LeWins LLC we offer Modern Smart Home Systems for Your Security, Lighting, Climate Control, and…read moreAutomation. Imagine a home that takes care of you: automatically adjusting the lighting, climate, and security, while seamlessly integrating multimedia and household automation. This is not a fantasy – it is reality with modern smart home systems. Our company offers comprehensive solutions to automate your home, making it safer, more efficient, and more convenient. What is a Smart Home? A smart home is a system of interconnected devices that can be centrally or remotely controlled via smartphone, tablet, or voice commands. It integrates cutting-edge technology to give you maximum control over your living space. Core Smart Home Systems provide seamless automation and integration for lighting, security, climate control, and entertainment, enhancing convenience and energy efficiency. With intuitive controls and AI-driven features, these systems adapt to user preferences, ensuring a personalized and secure smart home experience.

I had just moved into a new apartment, the previous tenants had lost the key to the apartment's…read moremailbox and the building did not do key replacements. So it was going to be a while before I could get a new replacement. I was informed of this when I had one hour before I was unavailable for another 4 hours. So time was limited. My landlord recommended Total security, a company he trusted and he was completely in the right to do so. Freddy Gerard of Total Security came over no questions asked, in the middle of a busy day, and replaced the mailbox lock in 10 minutes. He was respectful, professional, efficient, and did a perfect job. And on top of it all, he gave me not one, but two keys for it. I could have spent up to a week trying to figure this out and there is no telling what mail I could have missed. But thanks to Freddy and Total Security, I was spared of this. I highly recommend you use total security.

I tried calling them to use them for their services when I called I asked if this was total…read moresecurity the guy would not tell me is extremely rude, telling me why should he tell me who he is if I'm the one that called him. What kind of business does this. Sounds like they don't want any make any money or do any services. The guy talk to is a piece of work.

Found him on ChatGPT this morning because my front door knob did not work and the door did not…read moreclose, ChatGPT explained to me what kind of lock I had and recommended City Locksmith out of Brookline along with Yelp and Google. I called Ray from City Locksmith and expected to wait cause it's Sunday. However, he said he said he would be out in 30 minutes which I doubted it and I'm fact he arrived in 30 mins. He not only fixed it but also saw the paint on the whole side of the door was scraped. Ray the locksmith also found a nail at the side of the door that was blocking the closing of the door. With my permission, Ray also removed the nail and shaved the top of the door. Additionally, he noticed the latch plate on the side of the door that was sticking out and he fixed that by receding and now my door can also be closed with just 1 finger. To say the least, I'm extremely happy with ChatGPT and Ray who came out to West Roxbury and fixed my door to my satisfaction at a reasonable price.

I was desperate to find a locksmith who could liberate my ebike from a pretty hefty U-Lock. I had…read morelost my only key along with some other bike keys on the weekend ...after searching everywhere I had been on my bike on Saturday. No luck. Ray - owner and expert locksmith - made room for me in his busy day this morning and with a powerful angle saw, he went to work on it. It took 4 cuts to free the strong lock and it involved a 20 minute recharge for his battery. While I will have to replace the lock, there really weren't any options. it was an older lock and the paperwork - if I even saved it, had long since disappeared. I highly recommend this operation. It delivers!

Greg and his staff installed our security system in our home back in 1987. With the exception of…read morehaving to replace the battery backup perhaps five times during the past 30+ years, which is essentially maintenance, the system has been extremely reliable. No service calls have been necessary since the installation. Whenever I do have any questions about the system, Greg responds very quickly. It is nice to have this system in place particularly in this day and age. Ed L.

Folks, you would be hard pressed to find a security system installer as good as Greg at Sprint…read moreSecurity. Attention to detail, knowledge, and perfect execution along with very fair pricing makes him a rarity in the alarm business. I have to say, he even found a serious error in our system, where the smoke detectors were not linked so an alarm on one floor did not sound on other floors. This was after an "inspection" was performed and passed as part of the closing process. Of course, Greg spotted this and fixed it, and who knows, may have possibly saved our lives if we had a fire event. Just a fabulous service and experience. Thanks Greg!

You can't go wrong partnering with Alarm New England. Their customer service rivals the best in the…read morebusiness. Very good attention to details. Alexandra was fantastic when reviewing my layout and needs. She developed a home security system that works for me, right down to placement of sensors. They hold true to their word, if something is promised, they deliver, on time. As an engineer, I look at technology differently. All of my technical questions were answered handily with enough detail to satisfy me. Connie was amazing with all the support and answers I needed. I absolutely recommend Alarm New England to everybody that needs a new alarm system

Do not, I repeat, do not trust them. You will be stuck paying for years without the ability to…read morecancel unless you pay extra fees, talking about thousands of dollars.

Our company uses American Alarm for Fire, Sprinkler, Security, and Secure door Access monitoring…read moreservices. I could not be more impressed with the army of staff that work for this company. I want to be clear that this review was not solicited and it is well deserved. We had 3 bids for all our service needs and we went with American Alarm because their company was a one stop shop for all of our needs. Long story short it is a new building and their were many logistical challenges form installing equipment to dealing with the local fire department. Special thanks to Jarred, Dale, Mike and David. Our company was lucky to work with such a professional and customer service oriented team. Many of our company team members will also be using them for their home security needs. Thank you,

Technician James is OUTSTANDING in expertise, explanations, repairs. He was efficient, effective…read moreand a pleasure to work with.

Called XFINITY customer service on 1/3/2017 to log a complaint about spotty internet and cable…read moreservice. 1. Waited on the phone for 40 minutes and was told I would be called back, never received the call. 2. Finally called back again and spoke with someone else who created a ticket to have a tech come out to diagnose issue. 3. Tech came by and saw that the original tech who set up the modem and DVR boxes hadn't screwed in the cables properly so the signal has been compromised from the beginning (2 years, supposed to be highest quality connectivity and has been on and off spotty) 4. Called in and asked for a credit and was told the cables not having been screwed in tightly enough was my fault and they wouldn't offer me more than 15 dollars. Terrible customer service, reps as well as supervisors have poor attitude. Only bright spot was the service tech who came out to residence, he was a bright guy and friendly/courteous. UPDATE** Just finally spoke with a supervisor and they did listen and rectify this, albeit after an inordinate amount of time wasted dealing with this. - Updated review from 1 star to 2 stars

I was Xfinity for two and a half years in my Boston apartment. While I started at the promotional…read morerate of $40/month I was paying $95 at my second anniversary. Is the service improving that much to have affected a more than 100% increase? Also when I went to cancel my service due to a move, I first spoke with someone who was trying to push for me transferring my service to whoever was going to be taking over. That they would offer them a good rate of $65/month, $30 less than what I was spending. I was confused at first and then peeved that they'd have the audacity to try to both use me to help them get a better better rate with the new tenant and also tell me Id been paying at least $30 more than what I couldve been paying. I should've just hung in though because at least that guy seemed the least bit competent. The next agent I spoke with said I needed to wait 15 minutes on the line to cancel my service. When I questioned this, they told me that they need my consent throughout the process, and I reiterated that I gave them my consent, which is in all other world scenarios a one-time process. That they can cancel my service and follow up with an email confirming cancellation. She said as an alternative they can do this by email but it'll now take 3 days for me to receive a response. When I questioned the discrepancy between 15 minutes and 3 days, she couldnt give me a straight answer. I asked to speak to a manager and they asked why. I told them I didnt trust that my request was being taken seriously or that it would be fulfilled as requested, which was to remain online for the duration of the month. Turns out I was unfortunately right. They cancelled my service the same day, leaving me 14 days without internet. I wasn't going to call back after that. Abominable customer service. If you can avoid them, do.

Excellent well run operation. I had a old item requiring a New lock or key. I brought it to another…read morelock place and they had it 6 months, then tells me can a new lock or key... I pick up item and brought to Ace who I had some locks rekeyed while I waited. Well Ace calls me next day and tells me he was able to make a key from existing lock and all set in less than 24 hours...vs item sitting at other lock place for at least 6 months or more until I asked about and told me to pick it up.... Well staffed at Ace and stocked, know their stuff... I'll be doing all my business there in future.... Quick, reasonable and great staff.

I had Ace come to my home a couple of months ago to re-key two doorknobs. After they left, one of…read morethe doorknobs would catch occasionally and not open even though it wasn't locked. I lived with it for a while as it would open after jiggling it a little. Recently, it got worse, so I called Ace to come and look at it. When the tech got here, he said they "don't fix that" but he could replace it the doorknob. He was here for maybe a half hour total and installed a new $40 doorknob. I was charged $307 dollars. Apparently, I was charged $90 just for the guy to drive here and $175/hr (one our minimum). I found this to be absolutely outrageous, especially given the fact that I didn't have a problem until Ace re-keyed my locks. I will never use them again and I strongly suggest that you don't either. It's no wonder people can't afford to live when business screw people like this. Disgusting.

John and Dan from Boston Intercom recently completed installing an Intercom System in our…read moreBrownstone in Boston's South End. They were fantastic to work with for this project. They were both very knowledgeable and helpful during the process. The quality of the product and service Dan provided was amazing. I would give them more stars if I could for this review! Jim W.

We ran into an issue with our intercom system ringing. John responded to our call quickly and was…read moreable to schedule a technician to visit the same week. Dan was early for the appointment, incredibly knowledgable, friendly and helpful. He was able to quickly diagnose and replace our speaker and made suggestions to improve how the system is working. We'd absolutely recommend and call Boston Intercom Group again if we run into any future issues.