I usually don't leave reviews, but after what happened to my daughter, I feel obligated to warn…read moreothers. I found this cleaning company through a Facebook group and used them twice. The first clean was great. The second, on 12/31/25, was a disaster. My 9am appointment was delayed until 1pm after poor communication from the owner. The cleaner showed up with almost no supplies (no vacuum, broom, or proper cleaning tools) and finished a 2,700 sq ft home in 2 hours, which is unrealistic. Communication with the owner was consistently poor. She later offered a "complimentary" clean but forgot to confirm it and rescheduled without notice. A few days later, my daughter realized her wallet was missing--the last time she saw it was the day the cleaner was here. I checked her Greenlight account and found multiple unauthorized charges. The locations match the area the cleaner said he was from. When I contacted the owner, I was blocked. I have camera footage, and police reports have been filed. The Finishing Touch Co -- extremely unprofessional. please be cautious. UPDATED: She states I had not reached out to her when I've called and texted numerous times with no response. Actually have since been blocked, which leads me to believe you were in on it as well. I'm blocked so if you would like to reach out to rectify the situation I'm open to hearing your side.

Damani and her team did a phenomenal job cleaning my home. They provide great attention to detail…read moreand take their time to ensure accuracy while cleaning. My home is spotless! The personal touches they left around the home really added a special touch. Will definitely recommend them to friends and continue to use them. 10/10!!

The person who answers the phone and cleans is extremely unprofessional. I have called numerous…read moretimes and spoke with her about cleaning. We agreed on a date for her to come to my place and clean. Alejandra completely missed the day and never called to reschedule or apologize. ( I left work early to be home for her to NEVER show up). I sent a message with no response from her. I assumed something happened. I called about a month later since I ran into her in the neighborhood I stay in that she frequently cleans homes at. I mentioned the issue and she pretended to care and say she will come to clean my house...well, after she agreed to clean my place again I called back the day my cleaning was scheduled and no surprise she did not answer a few times I called. Finally she answered and seemed to not understand or remember any of our conversations. I discussed again with her why she never showed up and she hung up the phone on me. When I called back a few days later and messaged to see what the issue is she never answered.

Alejandra and her team do a tremendous job. She has cleaned my house for years, and I know my house…read morewill thoroughly cleaned and exactly what I need. I so very much appreciate their attention to detail and open communication about how/if my household needs are changing. Trust Alejandra 100% to do a wonderful job and to keep my home clean and safe!

Natalie and team have cleaned our house for about 8 months and they continue to do a great job. I…read moream very happy with the results and would recommend their services. She is flexible with our schedule, even last minute, which is very helpful. I appreciate their attention to detail, especially with a baby, it's comforting to know our house is cleaned thoroughly. Her rates are reasonable and definitely worth it.

I needed a a deep cleaning ASAP and Jose was very responsive and got the job done on the same day!…read moreHouse looks spotless! Thank you so much!

Spoke to this service requesting a quote. Given that were only a few reviews as opposed to others…read moreand this was my first time trying a cleaning service, I inquired if they would offer to address an issue in case of dissatisfaction citing only a few reviews. I was taken aback with the owners response saying " how many reviews do you need to make you happy". I will certainly not be seeking them out. K

Will not be using services again. Hored to clean my empty condo. Home looked no different ehen they…read morewere done. Failed t9 clean kitchen cabinets. Failed to clean windows as requested. Cleaned only interior of windows. When I complained their answer was well we qould have to remove the screens... well duh! Thats how windows are cleaned. Did not clean my fireplace as requested. Very poor job. Do not recommend unless you are planning to babysit them and walk around behind them the whole time.

Maids by Grace is an excellent cleaning service. Grace is very professional, has great…read morecommunication, and exceeded my expectations during our walk-through after she was done. She did a complete move-out clean and everything looked better than when I moved in. I will definitely book with her again for a move-out clean and maintenance cleaning at our new place.

I have used them for about 15 years and love them. Nothing of mine was taken, they are there when…read morethey say they are, very honest and caring. If you want every corner scrubbed every time they come, you will not be satisfied. However, if you leave a note as to what you would like cleaned that day, they will do it. And if not satisfied, the owner comes with the cleaning women and will do it right. Who can you trust these days?! Wonderful Housekeeping can be trusted. Yvel thoroughly interviews her people, and has always picked honest women!

We have used this company for the past year. They are affordable and quick. The staff are kind and…read morereliable.

Such a blessing! Tara did an amazing job cleaning and made the place smell wonderful. She also was…read morevery kind. Highly recommend!

Houston Pro Cleaners gets 5 stars from me! I requested a quote for a deep cleaning and in less…read morethan an hour I received an incredibly fair rate. I had family coming into town in two days, so needed the service ASAP. Once again, I was met with a quick response and a code for a first time cleaning discount. They worked with me and my schedule to ensure they were able to meet my needs before my guests arrived. On the day of our scheduled cleaning I was met with a professional, attentive, and thorough cleaning crew ready to tackle the job. I cannot say enough about how impressed I was with their attention to detail, especially focusing on my biggest concerns- the baseboards, blinds, and vents. Tara came fully prepared with everything needed to make our house sparkling clean and smelling amazing!!!! I definitely recommend using Houston Pro Cleaners, and will be requesting another cleaning from Tara in the very near future!!! Thanks again for the wonderful customer service and for spring cleaning my home to perfection! Thanks again for

I liked that they provided several reminders about the upcoming service. They were polite and…read moredirect with what was included in the cleaning. I purchased the move out package. Payment was easy and no hassle. Upon cleaning day before the start of the window for the maids arrival I received a call from the manager who stated that the maid that was schedule was not able to come. The manager asked if we could reschedule or he would come himself later. The rescheduling was not an option so the manager and 1 other person serviced my property. So the cleaning was just ok. I was really expecting for it to shine and to smell really fresh and it wasn't. I ended up having to go back and wipe the kitchen countertop and the isle before my tenant arrived because I could still see crumbs and residue on the granite. The floor was vacuumed however, the corners were not, so debris still remained against the walls. Also, in the master bathroom they did a wonderful job on the shower door but there was soap scum left on the shower wall that I had to clean before the tenant came. So overall I felt like the cleaning was just sub par. But good luck to the business and maybe if the actual maid would have came the results would have been better but I think I will have to try another provider.

The process of booking Fort Bend Maids online was super easy. They showed up on time and did an…read moreimpeccable job. I would recommend them to any friends or family.