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M. Dubois Grocer

4.2 (6 reviews)

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8 years ago

Helpful 25
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3 years ago

Stop in for a snack or a big ice cream cone! Love this little stop right in the heart of Colonial Williamsburg

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8 years ago

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13 years ago

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13 years ago

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13 years ago

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Cookie Chris - Inside

Cookie Chris

4.4(78 reviews)
1.7 mi

While the food at Cookie Chris was absolutely delicious, the service and overall atmosphere were…read moreimmaculate! My boyfriend and I needed a sugar boost at the end of the day, and after driving by multiple times, we finally decided to stop in... and I'm so glad we did. The owner, Chris, was incredibly professional while also being patient with my indecision, offering thoughtful suggestions and creating such a welcoming environment. Beyond that, he was genuinely kind, funny, and made the entire experience memorable. We will absolutely be returning the next time we need a sweet treat!!!

We came in tonight for cookies, and the experience was unacceptable…read more First, the weekly flavors in-store didn't match what was advertised online. Then, while there was only one employee working, the bigger issue wasn't just speed, it was complete lack of organization and service. Our first orders came out, but my cookie ice cream sandwich had barely any ice cream compared to my husband's. Like not even a scoop of ice cream it was like a spoonful. For $14, that's inexcusable. We then placed an order for four cookies. Instead of finishing our order, the employee repeatedly prioritized a large family behind us. She asked what we had ordered "said the system didn't register it" but when one person stepped away briefly, she chose to serve other customers which included giving away the exact cookies we had already ordered. When our friend came back (not even 5 min later) we were told the cookies we ordered were no longer available. Instead of addressing the mistake or offering a solution, she continued serving multiple other customers while we waited nearly an hour with no resolution and no refund. While it's clear she was overwhelmed, that does not excuse the lack of basic service, communication, or accountability. No business should be operating with one employee if this is the result. Overall, this was a frustrating and poorly handled experience from start to finish

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M. Dubois Grocer - desserts - Updated May 2026

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