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M & P Heating and Cooling

5.0 (4 reviews)
Closed • 9:00 am - 5:00 pm

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1-Tom-Plumber

1-Tom-Plumber

(21 reviews)

I had two problems that needed to be addressed. I had a fairly new toilet that hadn't been set…read moreproperly and was moving around the floor and leaking. Also, the cold water stopped working in my shower, making the shower unusable. I lost my husband this year and am never sure about what to do when things go wrong in the house, since I never had to address those problems in the past. I called 1-Tom and they made me feel completely confident about my choice. Right from the start, I liked the fact that they answered the phone and I didn't have to keep pushing buttons to get to the right person. I was told that they stood behind all their work and they would make sure I was satisfied with the outcome. Before Alex came to my home, I received a photo of him. He was confident and friendly and I immediately felt I was in good hands. Originally it looked like it was going to be a bad situation with the toilet and that the floor might have to be torn up. Alex showed me what the problem was and I could now see why the toilet couldn't be installed correctly in the first place. Alex called his boss and discussed what needed to be done. He was able to do it without damaging the floor, which was a huge relief. I trusted that 1-Tom did the best job possible for me while avoiding major repairs. I would definitely use their services again and recommend them to my friends.

I bought a new Water Heater and was very pleased with their service. The plumber answered all…read morequestions and was very knowledgeable, friendly and helpful. Reasonable pricing too. Would definitely call them again.

Optimum Mechanical of NY - LG installation

Optimum Mechanical of NY

(60 reviews)

Ruh-rohhhh.The motor on our air handler died in August. It was only a 89 degree day, and a super…read morehot week. We come to find out the system is around 35 years old. It's old enough to have a family, a career, a mortgage... Uhh. Time for a replacement. After speaking to 7 companies and getting 3 quotes, I landed on Nick's company. Almost immediately after reaching out, he was asking questions, requesting pictures, and really trying to get an idea of my space. He was kind, thoughtful, and extremely communicative. Unlike one company I dealt with, he was also open to giving me multiple options. There were no pushy sales tactics. He definitely isn't a salesman, he's an installer. Replacing your entire HVAC system is not cheap, and honestly, it is intimidating if you don't know a darn thing about SEER ratings and tonnage. I can research just about anything, so I really appreciated being given the information and having the opportunity to take it back and analyze it for myself and compare. The entire install went great, the team was courteous, respectful and seem to work well with Nick! They were joking around like old friends while working their tails off getting the install done. FYI he is not located on long Island any more, but that doesn't stop him from providing excellent service. He is on the island all the time. We're extremely happy with everything so far and we couldn't have picked a nicer person to do it with. Ps: if you need further proof that he's an all around great guy, he loves animals, too!!

Absolutely amazing overall! My AC stopped working, and instead of immediately trying to charge me…read morefor a service call, Nick took the time to troubleshoot the issue with me over the phone. He figured out exactly what was wrong, told me which motor to purchase, replace the capacitor and patiently explained how to replace both and get everything working again all without ever having to come to my house. He was extremely knowledgeable, honest, patient, and genuinely cared about helping me. It's rare to find someone who provides this level of customer service and doesn't try to take advantage of you. I highly recommend him to anyone who needs AC repair. Nick definitely knows his stuff and will be the first person I call for any future HVAC issues or new purchases!

M & P Heating and Cooling - hvac - Updated October 2026

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