I hired James to install a new through-the-wall air conditioner and haul away my old AC. Great…read morecommunication, reasonable price. He and his co-worker were polite, professional, and clean. I also hired James' team to clean out another AC unit 5 years ago, and they did a super thorough job. That unit is still working great. Highly recommend their services.

I am beyond satisfied with Elite Air Conditioning and Beyond!…read more James, the manager, was very communicative throughout the entire scheduling and quoting process. It was easy to find a time that worked. He also answered all our questions quickly and clearly. The technicians who came were very professional. They asked if they needed to take off their shoes, which I really appreciate. I offered them foot covers instead, as we are a shoes-off home. They were very kind, informative, and not only did the job, but cleaned the area around where they worked after they were done. They were on time, which is a huge in NYC and asked before moving their truck in our parking space instead of assuming, which again, is a huge thing in NYC. I am very pleased and the costs were very reasonable. I definitely would recommend this service and if I need future AC needs, I know who to call! Thank you!

I called Richard's Heating and Cooling within 12 hours of my heat not working. They sent someone…read morequickly, he was professional, knew exactly what he was looking at and how to fix the problem. I would definitely call again for any hvac needs and would recommend to friends as well. Thanks!

Upon confirming that my heat was out tonight around 7:30 pm, I got in touch with Richard's around 8…read morepm.. I spoke with Brian & explained my situation along with the fact that I had a 7 month old at home. Brian arrived within 1.5 hours, promptly found the problem & replaced the defective piece. Heat was back on in less than half an hour! Brian was very personable & professional! Thank God considering the forecasted overnight temps...probably the coldest night! Absolutely recommend Richard's as they are a true emergency service company!

We hired ProTemp HVAC for work on our steam heat boiler. Nick was responsive, communicative,…read morereasonably priced, and went above and beyond. The problem with our system wound up being much more complex than we originally anticipated due to an improper and unsafe electrical installation by our home's previous owners. This was further complicated when we learned that the boiler company no longer produced the part needed to repair the wiring on our model. Not only did Nick move heaven and Earth to obtain the needed part, but he honored our original price, despite the significant extra time and work that was involved in the repair. He explained everything he was dong as he did it and made a point of prioritizing doing the job correctly rather than cutting corners. ProTemp gets our highest possible recommendation. We have a new HVAC technician for life.

Very knowledgeable and good dudes. Taught me a lot about HVAC stuff and explained everything to meread more

Michael is an absolute rock star. He helped me out over the phone during the holidays while on his…read morebreak. And then offered to swing by quickly right away if it didn't work... but it did. And not a single other plumber or handyman had suggested his idea to solve TWO frozen showers. He's a legend. Don't hesitate. This is good people.

Requested service to checkout steam heating pipes ( banging/clanging) and cold radiator. Without…read morephysical check, recommended adjusting radiator pitch and changing steam valve for over $400.

Michael is truly a lifesaver! My tankless Navien was malfunctioning and after dealing with a few…read moreTechs that Navien recommended I was still having issues .... I contacted Betterly Energy Solutions and explained to Michael what the situation was.... When he arrived he quickly assessed the problem and not only did he remove the old unit , but he replaced it with a brand new one ! Michael is extremely knowledgeable , his prices are great , and he even changed the outside valves to make the air flow more efficient! I would recommend Betterly Solutions to anyone who wants the job done right!

Unbelievable service. The true definition of expertise. Prompt fair and got the job done. There is…read moreno way I would use anyone else. Boiler pipes started leaking. corrosion and calcification. sewer was backed up, back flow into bath tub and toilets not flushing. called them on Saturday evening, job was completely done on Sunday. Clean clean clean job. they went to their shop multiple times to get the best tools needed for the job and they cleaned up after. I was beyond relieved and impressed. I cannot say thank you enough. They are also very accommodating to be honest. you truly cannot find people like this anymore.

I have always had a really tough time finding a reliable company to service and/or fix my hvac unit…read morein New York City. Every time i call, the owner Nick is responsive, friendly and honest. He shows up when he says he will and is very affordable. I trust this company and refuse to use anyone else!

These folks do not stand behind their work. The repairs last for a little while and then break down…read moreagain, after the warranty has ended. Prices are random and inconsistent. They try to sell new AC units, rather than repairing existing ones that have lots of life left in them. It seems that doorman at different buildings recommend this company for $ome reason. :-(

I can't say enough good things about Royalty. The central air went out in our apartment and I just…read morelucked out that I called their number (actually the 1st business I called said they couldn't do emergency service because they didn't install the system). Even though I'd never used them before they got to us in about 2 hours and fixed the issue in another 1/2 hour. Like the other comments Jay's really good at explaining what was fixed and things we should keep our eyes on. He is just incredibly efficient and knows exactly what he's doing. Would recommend him 100%!

Jay is the best. He's been repairing my units for years. Excellent diagnostician. Another company…read moreinstalled my units. They did a bad job. I'm sure Jay and Royalty would install properly from the beginning.

Here's a true master of their craft - and at the same time an absolutely awesome person. We had one…read moreof our AC compressors go out during a July heat wave, and were bracing for both a long wait for a replacement install. Being in one of the higher income areas of Long Island, we were also expecting to have pay out the nose; long waits and high prices were typical of our experince with the larger HVAC outfits. Not the case with Vinny! Even during peak season, he was there to evaluate the situation immediately, and - not only that - he gave us a better deal than I could ever imagine. He even gave us an option to do some life-support repairs on our broken unit if a replacement was out of our budget. I decided it was time to replace the unit for sure; and there was no way I could turn down an estimate this good. It gets even better. Within a day (!) he had a our new unit installed. During peak seaon. At an unbeatable price. This is how things should be done. Pure professionalism, masterful work, phenomenal price, and outright one of the most pleasant people I've ever met. It's going to be an easy choice who to call for any future work I'll need.

I was so lucky to find Vinny online. He went out of his way to fit me in on a busy day, and fixed…read moremy heat in no time. He is kind, knowledgeable, and honest. He is the only person I will call for all things HVAC from now on!!