Service was excellent. Price was reasonable. owner was very personable. Provided helpful tipsread more

Neat and highly professional. Had to excavate to get to tank. Carefully removed grass for…read morereplacement, removed overlay material and placed aside neatly on tarp. Installed risers, pumped and checked tank. Neatly put everything back together. First rate.

We had a new toilet put in--with some refitted piping by these folks. They were utterly reliable…read moreand did a great job--explaing the problems they encountered and doing the job neatly and efficiently. Their cost was a thrid less than the other estimate we had. We used these plumbers yeras ago--the father was then running tings and he was just solid reliable help. Things aren't eas easy with staffing and keeping to a schedule these days, but really I can't recommend these people too strongly.

I hired Dave to do the plumbing on the entire gut renovation of my house on Queens Highway. He was…read morereferred by my carpenter. I gave him a $2000 deposit and after 2 weeks of being away I came back to only an ice maker line that I didn't even ask for. Meanwhile there was an entire house to begin plumbing. When I called frustrated he told me he didn't have time to do my job and that he would refund my deposit. I have still never received my deposit. Do not hire these guys!!

Professional and did what was promised a bit $$ but at the end of the day no one wants poop to…read moreaccumulate

Britney in the office is incredibly sweet and helpful, and the tech who came out and helped us…read more(Mark), was very friendly. We had a septic/main line clog emergency, and they got someone out here the same day. They gave us a broad timeframe, and they also sent a text when they were on their way, which we appreciated. Long story short, they get the job done, and we feel they charge a fair price. We'll be using them again!

I called in an emergency. Schnorr was responsive, professional and did the job right! George came…read morebefore the scheduled time, was pleasant and corrected the issue . I will always call Schnorr, the next time I need a plumber.

Solid work, response very good. No use of used parts I could see which seems to be a growing…read moreproblem in this area. I do wish they were a bit cheaper but you get what you pay for.

Working with Charlie Jr on a project at a residential home. After a bit of a rocky start, I'm…read morefinding continuing conversations with Charlie to be very positive. The Septic project is fairly extensive for a 1480 ft.² home on one and 3/4 acres roughly so I'll keep the community posted. My conversation today went very well with excellent response time and information hence five stars for today's interaction

I highly recommend Hopewell Septic. Charlie and Ed are very knowledgeable and a pleasure to deal…read morewith.Their expertise in dealing with septic issues is unmatched.Their work ethic in today's world is a rare quality.Thank you guys!!!!

The Hot Water Solutions staff just installed a Mitsubishi Heat Pump system for us. The service was…read moreexemplary; the sales rep was responsible and competent, and the install techs professional, clean, and thorough. They handled all the rebate paperwork as well. A five star recommendation.

We used HWS as part of a kitchen remodeling project. Our contractor asked us to use them. To put it…read morebluntly, working with HWS was the worst part of the project. Not only did HWS staff damage appliances and countertops, they created rework for other service providers. And, the owner wasn't nice about it. At all. Customers are afraid to talk to him. I haven't even gotten to the poor plumbing and electric provisioning. Our kitchen lights were inexplicably connected to our outdoor lights by HWS. When asked how to fix this, I was blown off.

I would not recommend Strictly Septic for home septic inspections. He showed up two hours late to…read moreour appointment. We had already left because we live far away and had a small time window. He did the inspection without us there. The septic had a problem, but instead of failing it and letting us know, he made a deal with the homeowner to fix it for them. When we tried to call him, he did not answer for days. When he finally did, he was rude and said since we were not paying him anymore, he did not need to answer us. He never gave us the inspection report. The work he did on the septic was poor. He used cheap (rock-filled) soil. We had to spend another $1,000 to fix it. Save yourself the stress and do not use them for septic inspections.

Chuck Sweed came out to our home on an emergency call. While installing the new septic, he…read morediscovered a deep sink hole. Rather than back filling the sink hole with rock and making sure the ground was stable, he backfilled it with dirt which collapsed at the first big rain. He placed the Dbox at the edge of the sink hole, with the distribution pipe going across the sink hole. When the ground gave way, the system cracked and broke. When contacted, Chuck claimed this was not his responsibility. When I harrassed him enough, he came out and said the hole was not big deal, the system was fine and he'd fill it, which he never did. Got bids from two other companies both of whom said he failed to backfill the sinkhole properly before installing the system and that the pipes and dbox cracked. We paid the new company to do it right. Chuck Sweed is dishonest, does not stand by his work nor does he care about the customer. Avoid this company like the plague!

I contacted them to make an appt to get our septic pumped. The first time I called, the lady that…read moreanswered said they would need to check their schedule to see if they had availability for the date I requested. 2 days passed and I hadn't heard anything so I called back. The same lady answered, however didn't remember me calling the first time so she had to get my info again. They were supposed to come yesterday afternoon, but they didn't show and didn't have the decency to call us to let them know they weren't coming. My husband called to check the status and they never called us back. Very disappointing and unprofessional. We had gotten their name from a family member who had been happy with them, but we will never contact them again.

I started looking for estimates to have my septic tank inspected, cleaned, and pumped out yesterday…read moreafternoon. As soon as I started looking and actually put my information in the searches, I started receiving phone calls from different vendors. I got a call from Middletown Septic Tank Cleaning and spoke with the woman on the phone who told me what the prices would be for finding the tank, digging up the lid, and pumping and cleaning it out. I made the appointment for this morning at 11 a.m. I heard a truck outside around 10:30 and sure enough it was them. I spoke with Isaiah(Whitey) and John who were very helpful in answering any questions I had. I was amazed how quickly they found the tank and access cover in my yard. It wasn't anywhere where I would have thought it was. As Whitey told me he has been doing this for 50 years, I asked them what the proper timeline of getting it pumped, anything I can do to prolong the life of the system and they told me everything I needed to know. When all is said and done , the price was right where the woman on the phone said it would be almost to the dollar. I even bought a year supply of their recommended tank treatment product just so I have it. I couldn't be happier with my first time ever dealing with the septic system, the professionalism Middletown septic cleaning. I already have them in my calendar to do a cleaning and two years. The last thing I want to do is fix a failed septic system.