My central air conditioner stopped working so I called the office and agreed to play the $100 to have a service member come over for an estimate. He took a look at the outside unit which took him 5 minutes and told me that it would cost me over $1200 to change a capacitor. I was in shock to hear that estimate, of course I said no way and paid the $100 plus tax and sent him off. I went to HomeDep to pickup a capacitor which cost me $40 bucks and replaced it myself, it was literally plug and play. I think they are crooks for over charging. read more

In a few words the estimate I received from the BOSS knocked me off my feet and I was sitting down. I must commend the young man (Bill) who gave us the original estimate (1,319,00). He was very polite and understood our shock since we are two VERY seniors and the estimate was a little less than one of our monthly social security checks. Long story short we hired a reputable plumber who owns his own business and was able to do a perfect job for $500.00. Incidentally the BOSS dropped the estimate to just under $$1,000 but it was still too high. We paid the plumber for the visit (99.00) before he left our apartment. I will not be calling Lambert again since I found someone who we can afford who did a top notch job read more

I am very dissatisfied. Obviously the fluky left the fastener on the P-trap open and will not tighten it. This allows the upstairs neighbors to turn on their water and it runs into my apartment. read more

Lambert Plumbing & Heating installed a new hot water heater. They were very professional and highly knowledgable. They spent approximately 2 hrs installing my hot water heater and removing my old hot water heater. They were very careful in removing my old hot water heater not spilling any water. It took almost 1 hr. to drain the old hot water heater. They sent only one man but he knew just what to do. They are very reputable company. The charge was $100 because my tank was covered under warranty and the paper work to file the claim and remove the tank was to be payed by the customer. The quality of there workmanship is unbeatable. I would not hesitate to call them back if I have a plumbing problem in the future. I would give them 5star rating. read more

Hi very friendly and courteous came to my house explain everything took out all the trash left everything nice and clean it was raining they put plastic on their shoes to walk around my house with great company thank you read more

They came quickly worked quickly and did a good job for a fair price. They were able to diagnose the problem and fix it within a few hours. I will use them again and strongly recommend them to anyone. They were actually very nice also. read more

if I could give less than one star I would but that's all it will allow me to give. This place has one and a half stars I wish I had seen it before I had them come. They charge $300 for a pot that cost $171, they left no receipt they gave no estimate they came and unscrewed the faucet took the cartridge out put the new cartridge in and put in or rather put back the old faucet and charged $700. Customer Service was extremely rude kept putting me on hold when I ask for a receipt or a warranty. And get this they say they don't give warranties for their work. Anyone that uses this company has to be out of their mind. Run if anybody ever recommends them. read more

Service was very professional. Staff was courteous and knowledgeable. Good experience all around.

Oh man do I wish i had read these reviews before calling Lambert. I had a mini split condenser that needed to be replaced. I already had the condenser. AlI needed was for it to be installed. When I called, they said they could do it the next morning, which should have been my first warning. They didn't do any real consult and sent one guy who quickly realized he needed help and more equipment. Without telling me or clearing it with me, they doubled their labor fee. They also added material fees without clearing with me. All in all, they tried to charge me $1,400 for five hours of work. I was quoted $145/hour. I asked to speak with the owner before paying. While I was waiting for that call, they sent their guy to sneak behind my house and disabled the unit they just installed! Will never ever consider using them again. read more

Wished I checked out the Yelp reviews vs the Google ones. Basement water puddle around the water heater area. Charged $125 an hour for looking at the plumbing problem but not trying to solve it. Only giving the additional star b/c the plumber was nice enough but the plumbing problem was still leaking and not fixed. I pointed out a small drip coming off the pipe and he said he didn't think that was it but I put a bucket underneath it anyway and the next day half the bucket is full. Now I have to look for a new plumber to solve this for me. read more

Been there when I needed them... people respectful... work to standard... repaired other outfit's screw-ups.

Let me tell you about how PROFESSIONAL, UNDERSTANDING AND COURTEOUS this business an theiir employee is. Mike came by and did some drainage work for me at Pendell Commons, and he wad amazin. This issue had been going on for about two years with countless repair men trying to resolve tge issue and failing MISERABLY.He came we chit cgat and asked about tge issue. He snaked to 56 inches and at 40 inches said it was nothing but dirt in pipe from outside work. SO even though the former workman and maintainance man insisted it was oil and rice, it WAS A BLOCKAGE. Mike knew his job. This is a young plumber who seems more knowledgeable of his work than some older plumber. He was polite, explained the issue and did NOT LEAVE UNTIL ISSUE WAS COMPLETELY RESOLVED and he cleaned up after.I ESPECIALLY LIKED THAT. I would do business with this place again and recommend it. A 10 out of a 10 for me read more

We called at 11 am with a carbon monoxide poisoning emergency. They scheduled our appointment between 1:30 and 4:30 today and then cancelled at 4:00. They would not even try to reschedule.. 4 agents gave 4 different excuses.. all ridiculous and conflicting. Nate put me on hold for 20 minutes, dropped the call. Nate and then Ryan SWORE at ME!. The company doesn't even have a web site. Ryan said ' good luck talking to management '..No BBB reviews, .. buyer beware! read more

I have used Lambert for many years. I had them come for a clogged kitchen sink. I was told the problem was in the line and it had to be snaked. Had to do it twice since one time wasn't enough. When I got the bill he had charged $55 extra (plus tax on that) for him to use the snake. I said I didn't understand that since this is what was required to fix the problem ( and I am still paying for his time . Will not be using him again !All in all , bill was close to $400 for a clogged kitchen drain- a little ridiculous for a clogged sink that had to be snaked 2x!!! Btw, it's Poughkeepsie, not Manhattan. read more

Fast response, came within minutes of estimated time, texted and phoned ahead when he was on his way. Highly competent and knowledgeable, was even able to give me a reason for the failure in my system (someone used the wrong joining technique when joining two different types of pipe). Will not hesitate to call Lambert in the future. read more

DO NOT DEPEND ON THIS COMPANY. I have a contract with this outfit. My heat has gone out. It's Thursday, JANUARY 31, 2013. The service man left here at 8pm having diagnosed my furnace as needing a transformer. It's a very common part. He didn't have it on the truck, so instead of going to the warehouse to get one, he told me I'd have to wait 'til tomorrow. It's FREEZING in here. I would never treat my customers like this. With the wind chill it's 16 degrees out. I hope somebody does this to him in his lifetime...this is the WORST. No conscience whatsoever. read more

Yesterday, I woke up to the heat in my house not working so I called this company to figure out what on earth the problem could be and fix it for us, the man arrived and started looking at our boiler (only a year in a half old so it shouldn't be a big problem), it took him an hour of looking around the boiler, running tests and talking to us about what it is he is doing, before trying two fixes that in his words "might work", he tried moving lumbar which was blocking the outside exhaust, and replacing the air filter, all of this in total cost us $405.47, the heat worked for only 2 hours later and then shut off again, we called them this morning, and they refused to come back unless we agreed to pay them again and didn't want to acknowlage that they didn't fix the problem, and where very rude on the phone. read more

Complete incompetent fools and butchers. They ripped me off and never came back to finish the job. Lambert plumbing is a disgusting operation read more

Since they charged us 400 dollars to not do anything because they didn't have a long enough drill we have always referred to then as Lambert Plumbing and Cheating. Can not believe they are still in business. read more

Lambert plumbing is THE worst plumbing company I have ever come across. Having been in the construction industry for over 35 years, I know an honest contractor when dealing with one. After diagnosing the problem, getting the part numbers needed myself, I scheduled an install. The technician was absolutely clueless about the boiler! I did most of it myself and the parts were marked up over 300%! When I left several messages for Steve, the owner, He never returned my calls. I have never left a negative review for anyone, but I am going 'to town on this clown'. A big fat zero for this company. read more

They quoted me $850 ($500 was parts) to replace a sump pump. I got the same parts myself at Home Depot for $163.00. Stay away, if they don't like the job you want them to do they will say it "isn't up to code" to pad the cost of the job to make it worth their while. read more

If I could give Lambert plumbing no stars I would. This is the worse company I have ever dealt with. I am a single woman who knows nothing about hot water tanks. I lost hot water June 1, 2016, I was recommended to them and they came to my condo and replaced the thermocoupler. Two months later I lost hot water again, called them again, they replaced the thermocoupler again. I came home on Tuesday, no hot water, called the emergency line, a person came out, started the pilot for me and said to me "I don't know why the pilot keeps going out, maybe there's a draft in here" now mind you, my hot water heater is in a utility closet with no outside ventilation. He charged me $160 and the next day when I came home the pilot was out again. I called service again, he said to me "I could come out and light it again for you, but it would be another $160" I said no thanks for what to come home again and have it off again because you don't know why it goes out. The owner calls me the next morning, said he would come out and take a look at it, told him I left the door open, he said he would call me and let me know, never heard from him that day. DO NOT USE LAMBERT PLUMBING, THEY CHARGE YOU A FORTUNE, DON'T KNOW WHAT THEY ARE DOING. I am going to go on Facebook and make sure everybody knows about it. read more

I normally clean my boiler myself which I can do in about an hour. Feeling lazy, I figured I would call Lambert's as I have had them do it a couple of times when I wasn't feeling at my most ambitious. The first words out of the service mans mouth was "Do you have a contract" (no) followed by "It's $90 an hour". Ok, I figured it would be about $150 from that, pricey but manageable. Well, three hours later I get a bill for $368. The service guy spent some of that time outdoors (making phone calls and who knows what else...the boiler is in the house!). I was charged four times what I pay for them and they get them at a discounted price! Same for the filter. The service guy had a difficult time taking the gun apart (more than he had to) and was mumbling to himself the whole time. I was amazed when he got it back together and it actually worked. Never again...I learned my lesson the hard way. read more

I called Lambert Plumbing thinking they'd been around awhile and must be an honorable company. Was I wrong!!!They ripped me off for $956.00 just to snake, not even using a camera, could not find my sewer pipe, left my toilet off and just on the floor, lost a water level in my pipes, did not give me even a courtesy call as to how much they were charging, or how long they would be there, used scare tactics to coerce me into a $10,000 job (which I subsequently had done for less than half that fee), would not return my call when I told them I was upset and wanted to speak to the president of the company- every day for two weeks I called and the secretary kept saying "He's not in yet", but would not call me back, and had the nerve to write a letter addressed to me, but clearly written obviously to protect themselves, and it was full of outright lies. I have never dealt with a more dishonorable company in my life. I am writing on Yelp for the sole reason to help anyone considering calling them to please save yourself a lot of aggravation, not to mention money, and don't call them. There are PLENTY of honest, knowledgeable, professional plumbers out there. Real people doing a real job, not just trying to take advantage in the worst way. Call one of THEM, not Lambert Plumbing. Trust me, if you call them you will be sorry. Very sorry. read more