These folks are honestly terrific . They communicate and follow up better than anyone I've had so…read morefar .... I called about a problem with my hot water heater and they resolved it quickly and called me back to ensure all went well .... How great is that ... simple but rarely done other than a random request for an on line review ... no this was actual phone call to follow up ... I couple happier ... oh and this was for a hot water heater they installed which was also done quickly , professionally and on budget with exactly what I was quoted ... these folks are simply the best

I needed a new boiler, fast! I got four quotes and A&R was very competitive so I choose them. Glad…read moreI did as their work is exceptional. From removing the old 1960 boiler to putting in a state of the art 5 zone system with professionalism and class. I would recommend this team for any work you need. Plus they helped me get an energy rebate from Cen Hud!

Such a great experience with Victor and his son. Great communication, efficiency, professionalism…read moreand I'm grateful for how thoroughly they cleaned the ducts.

Very good service. They a matriculate in what they do. They don't cut corners. They found some…read morereally crazy stuff in our ducts. Will definitely utilize them again in a few years.

We had unseasonably cold weather for a stretch of two weeks this year. My heat stopped working in…read moremy upstairs the Dec 30th and every plumber in town didn't consider it an emergency, since it was just before the New Year and I had partial heat in my downstairs. They all said to call back in three days and set up an appointment then. John was the only person willing to come out on the weekend and take a look. It turns out my pipes had frozen in my attic and if I waited three more days, I could have had serious damage done. He explained everything and didn't charge me extra for coming out New Year's Eve to fix it, whereas most people would charge weekend or emergency rates. I gladly recommend him.

I called the business for weeks on end.And they don't answer the phone or return phone callsread more

We were ready to make the upgrade from ancient oil heating & hot water to efficient electric heat…read morepumps. Dan Rohde & his competent team made it painless & affordable. I love the Daikin units they installed, which use R-32 Refrigerant, which has been the standard in Europe for several years and has only 1/3 the negative GWP (global warning potential) of the R-410 used by most other brands, and will be banned in USA from 2025. Units are super efficient and quiet. Installers were friendly, quick and gave attention to detail and included extras that were really helpful.

I called and told them I wasn't sure my mini-split was as efficient as it once was. They told me I…read moreneeded a 'tune up'. The technician came and hooked up a pressure gauge and an ammeter to take some readings. He came in the house and measured output temperature and told me I could use a 'head cleaning'. He also told me that I was low on Freon. He quoted me $1265 to top off the Freon (plus tax). I looked up the price of the refrigerant to find retail price is $75 to $300 for 25 lbs and my system 'needed' about a half pound (it only takes 3lbs from empty) which reasonably means that I needed as little as $1 worth of R410. A quick internet search tells me that it's a 5 minute job to put the refrigerant in. So, I paid $200 for a 'tune up' that did nothing to tune up the system but rather was just a 'foot in the door'. And I got a quote for topping off Freon that was more that you can buy a mini split system components for new (uninstalled). That's my experience with these guys.

Once again, "Our plumber" at JSP, Felix Negron, replaced our water heater , and more. Now, JSP is…read morenot nearly the cheapest- but the level of quality is amazing. A tech like Felix fills you with confidence, he is right there with you, answering questions, being as charming as he is proficient. The work is clean and gives you peace of mind. And we know that should any problem arise, he will be back immediately. That has been our experience for many years.

I rarely write negative reviews, but after months of trying to resolve these issues directly with…read moreJSP Home Services, I believe prospective customers should know about my experience. Beginning in 2018, I paid more than $13,000 for a mini-split system designed to accommodate three indoor units. I recently learned from another HVAC company that the condenser JSP installed is undersized for the system and, more importantly, is not the condenser that was specified in the estimate and documentation and that I paid for. I have the original paperwork and receipts confirming the discrepancy. I have also been advised that the system has been overtaxed, potentially affecting its performance and longevity. For months, I have requested copies of my invoices, work orders, warranties, and extended warranty documentation so my current HVAC provider can make necessary repairs. Emails, calls, and written correspondence have largely gone unanswered from the local home office and parent company. I ultimately stopped using JSP after a family member's credit card, provided for a one-time service call, was subsequently charged for a service plan without authorization, and JSP declined to reverse the charges. (Appointments were frequently cancelled and rescheduled without regard for my time which was another frustration.) After months of unsuccessful attempts to resolve these matters directly, I have filed complaints with the Better Business Bureau and the New York State Attorney General's Office. I have documentation supporting the concerns outlined above and believe JSP should explain why the equipment installed differs from what I was quoted and paid for. This is especially disappointing because when John Parker owned and operated JSP, I was a strong supporter and referred numerous customers. My advice: get multiple estimates, keep your documentation, verify that the equipment installed matches what you paid for, and read both the positive and negative reviews carefully.

Efficient and trustworthy! Not a single complaint, great communication, and fair pricing.read more

From the owner: limited time 20% off repairs! below market prices for replacements! money back guarantee! if we…read morecant fix it you don't pay.

Rapid reply. Tech (Jeremiah?) knowledgeable and flexible. As far as value, expected results but at…read morea premium price.

They came within a few hours. Very affordable, no hidden fees. Matthew was very professional and…read morefriendly. Would hire again.

I live in NYC, My 90 year old grandma Rosie called me from Kingston, she had no hot water and when…read morecentral Hudson came out (she assumed the pilot light needed to be relit- I wish!) they found a gas leak too! I couldn't get up there, and had just had a terrible experience where Lowe (another plumber) really took advantage of her, and I didn't know who to call. An electrician in Kingston that I'd worked with before recommended Carl without hesitation. Carl managed to squeeze her in within 2 hours, replaced the leaking connections and contacted Central Hud to turn the gas back on so he could check the boiler, and his charges were VERY reasonable even for a scheduled visit, nevermind an emergency call. By the time cent. Hud. got the gas back on it was 6:30pm on a Friday night and Carl came back. He figured out it was a problem with the control unit, but also noticed the boiler was only 3 years old. This is the great part.. rather than saying "I'll be back on Monday with the parts to fix it" he told Rosie it should still be under warranty and gave her advice on how to go about getting warranty service- and didn't charge her for the return visit/diagnostic. It's so honorable it's almost absurd the way he put his client's best interests above his own. Carl is a stand-up guy with great service, fast response times, quick expert work (which = great pricing), and a heart of gold. I trust him completely to take care of my grandma, I can think of no higher compliment.

They charged me $565. to snake my dishwasher drain. I am 1…read moreblock from their place, they can walk here. The tech took 20 minutes to snake the drain, that was it. A total ripoff. totally taking advantage of a senior. Never will call them again.