It cost $1000 for ONE brake line to be replaced. The brake line is around $60 so $940 in labor for…read morewhat around an hours worth of work. Total rip off!!!!

This company did come out for the service call but 15 min before they arrived someone else helped…read moremy driver and fixed the issue! They arrive I tried to cancel since it was fixed and pay the 25.00 service fee and the miles to the call 52.00 and it should have been 52.00 for miles to get them back. But they charged me 210.00 EXTRA because they are $175.00 an hour from the time they leave the office to the time they get back to office which is really greedy @ a time like covid 19 ! I spoke to manager to try and negotiate and he gave me 25.00 off but I was still to pay for their time even if I did NOT get anything fixed! Just very unfair this company policies should be undated like everyone else in Covid 19 .... anyway my total bill was 277.00 -25.00 the manager gave off smh! I paid because I didn't want them to report my MC or DOT as bad credit and possible lower my credit rate for my company. And I am a GOD fearing women so .... yeah this company is bizarre ‍ no heart when it comes to business but hey Business is Business just some ppl and companies really DON'T GIVE A F about you PERIOD!

We bought a suv from Eric and would def. recommend! Very friendly, great communication...If you…read moreneed a car this is the place to go! Will be back if we need another vehicle! :)

my husband and I recently purchased a truck from Ricke Brothers Auto Sales . We have purchased…read moremany vehicles in our life time,, and we have never, ever had and experience like buying a vehicle from Brandon at Ricke Brothers. From beginning to end we were treated as if we were buying a luxury vehicle from a high end dealership, I personally felt that I was treated more important than my husband and that Brandon was listening to me, and I wasn't brushed off like ( the dumb wife) my husband and I actually learned more about how to raise our credit scores for future finances from Brandon than our own financial advisor. Thank you again Brandon and Ricke Brothers for our new beautiful truck and helping us for our future .

Every time I go to this place, I always think they will be honest and charge their customers fair…read more It doesn't matter when you go, you will be ripped off. Don't take my word for it. Call other dealers outside of PA and you will see they mark up there parts 2-3 times without even blinking. The labor, and parts are ridiculous. I guess people that don't know about this place, pays those overpriced parts, and labor which keeps them in business. I suggest you look someplace else for repairs, and parts. The service techs have no clue what their doing. Save yourself a lot of time, and money and order your parts on "any" border of PA!! Stay away from this place. We work too hard for our money to just hand it over to people that are dishonest.

I recommend going somewhere outside of Pennsylvania since their all owned by the same person…read more Carlisle location in particular tries to double charge on labor rates. Experience from my last visit there. Now today I wanted something specific done, but they want to do diagnostic which is normally fine "IF" I didn't already know what the problem was. Since I didn't want them to hook my truck up to the machine, my wait time went from 2 hrs to whenever they could fit me in. This was told to me by Michelle in service. Just pass on all the Pennsylvania locations unless it's a safety issue and you have no other choice.

Hands down best location for any vehicle but especially for commercial trucks. If you want a…read morecommercial trucks contact my guy Justin Donovan.

Drove down from upstate New York to check out a couple big trucks to haul an RV 5th wheel. What a…read morepleasant experience! Had lengthy discussions with both the manager, Shawn Hiller and sales person, Lisa Brabson. They were both extremely knowledgeable and friendly with endless patience for our many questions. Looking forward to continuing the discussion of possibilities.

Werleys is always friendly and helpful. Being right off the interstate they sometimes get busy but…read morestill manage to make everyone happy

I purchased a 2015 International Prostar back in November 2018. I had several issues with the truck…read moreand each time I needed them, they came through. Now I must admit, the NTP Warranty they sold me was some trash; however, it was a part of a National Program with Navistar. John Kindley, my salesman, is very knowledgeable and honest. I will definitely purchase from him again. Brian Benicewicz and Sean Schneider are definitely Men of Integrity

Was sold a 2014 in 2018 that was supposed to be a "diamond renewed" unit. IMMEDIATELY began having…read moreissues and the warranty meant absolutely nothing. The salesperson did nothing, the sales manager disappeared. The UTC uses fraudulent practices and the Beltway repair shops aren't much better. Stay away from this sales center and the Beltway system of repair shops as well.

I initially came in to Baltimore Freightliner on 12/13/23 for brake shoes. I got home and realized…read morethat I purchased the wrong set of shoes and had to return and swap them out for the right set. Luckily another mechanic that works at my company was closer to Freightliner than I was, so he just made a purchase. I had planned to return them the next day but once the tractor was back on road I soon forgot. On 1/22/2024, I decided to finally return the brake shoes. I had the pleasure of being assisted my an employee named Hollice #442. He was extremely patient while we called my company (bc I didn't have the credit card, we had to verify over the phone). Hollice is very professional and stepped me through the whole process. Today I called the store and requested to speak to a member of management. I spoke with a gentlemen named Bruce who also was very nice. I wanted someone to know just what an amazing job Hollice had done.

For a moment I thought I was going to buy a plane ticket home because initially I was told it was…read moregoing to be at least 2 days before they can get to me. I don't know how Ashley was able to get it worked out, but my truck was done in less than three hours. They will have a repeat customer from me. Thanks all (especially Ashley.)