I cannot say enough about the small town furniture store. I have been to Boone. I have been to…read moreJohnson City. I have been to Elizabethton looking for furniture. Finally I said I'm going to check local because I'm tired of driving to look. I walk in and Matt was there to help me, and I have furnished 90% of my house from this one store. The customer service is outstanding the delivery when they come to deliver my things and set up is outstanding. I go to see Matt for everything I need for my house whether it's furniture or my appliances he gives great advice if I'm looking for something in town like I'm looking for you know a plumber. I can absolutely trust his recommendations. I just cannot say enough of good things about this store And the customer service and not just from Matt Matt's my favorite that's who I always go see, but everybody in the entire store is extremely helpful and polite. If you see something in there, a couch or chair and you like it, but you don't like the material they can have that made for you in whatever material that you want, they will let you know how long it's gonna take, and the cost. Once again, outstanding customer service. The prices are awesome too.!

Recently, our refrigerator suddenly stopped working. We live in Shady Valley and decided to shop…read morelocally for a new one instead of buying one from Home Depot. So, today we drove to Mountain City to shop at Quality Furniture and Appliance. What a fabulous decision we made. We found the perfect refrigerator for us at a reasonable price, the best customer service ever, and same day delivery. We couldn't be happier and will certainly return in the future should the need arise.

Incredible service. Jackie is truly wonderful and shows up ASAP. He took cautious time to assure…read morethat my washing machine was not working correctly and what it needed. I have also used him in the past with my dishwasher.

Kudos to the team at the Ferguson Selection Center in Boone. Thomas and Zachary have leaned in to…read moreresolve this issue most satisfactorily. It appears there have been some significant communication issues as we tried to triangulate resolution with a problem employee, our builder, and the center. My only regret at this point is that it took so long to connect with the folks who clearly stand by their business and their customers. Thanks again for making it right as soon as the issue was escalated.

Jodi is incredibly knowledgeable and helpful. She so generously came in to help us select faucets…read moreon a Saturday during her maternity leave!!! Great service.

Jamie is awesome he comes and tells you exactly what you need to do whether it needs to be repaired…read moreor whether it's time to get a new one low prices and just really nice to deal with

A great family run business. Bought here 10 years ago and just moved back to town. They were…read moreamazing. Walked in and bought a heavy metal futon bed at 1000 and had it delivered free to my house at 1230, all set up. Beats getting a truck and hauling it home from Wal-Mart and then putting it together. We'll be using them again!

From the owner: Nationally Advertised Furniture On Easy Terms…read more Ritchie's Furniture & Appliance is a family owned furniture and appliance dealer. Located in downtown Elizabethton, TN, we have been around since 1936. We offer many nationally advertised brands with in-house financing options, delivery, and setup se

They love my dogs here and are always helpful. Prices can be high for some items…read more I love closer to a similar store and came here because I had a gift card. Evening times are slower and that's when I prefer it. The location is convenient for some, but it's a busy street and sometimes impossible to turn left when leaving.

So I went on the website to order a chainlink gate from the Johnson City, TN Store. It said they…read morehad 3 in store so I ordered pickup. They canceled it within 5 minutes. I went back on and it said they had 23 in stock that could be delivered to the house today. They canceled that order also. Several hours later I searched the gates online again. 1st option was Doordash delivery from the exact same Home Depot. That doordash driver shopped for the gate and delivered it to me in 30 minutes. What a huge disappointment that the store isn't competent enough to pick their own product. We went to the store 2 weeks ago in person to look for the gate, but there were 4 employees with the aisle blocked off and leaned against the steel just chatting. None of those gentlemen even asked if we needed help. Ridiculous. ​​​

We interacted with 3 gentlemen, all were professional, knowledgeable & efficient, giving us…read moreexcellent customer service. We won't hesitate to do repeat business with them, it's a no-brainer. Doing business with an independent, locally owned store is much more satisfying than a big box store. Don't judge the company based on the building's appearance. I highly recommend Bob Young's Appliances!

I bought a new stove from them.It tore up and the oven would NOT work. I called them and was told…read moreto call customer service. I did not receive a manual so I had to look it up. After calling customer service and being told that someone from Winston Salem would service it.The company from Winston Salem said that there was a recall on the stove and they had to order parts!I have been two weeks without my oven and I will never go back to Bob Young to purchase anything! I just hope the refrigerator I bought at the same time lasts longer.

Ordered our appliances(supposedly in stock items) at the beginning of January. Sales associate…read morestated delivery date of 4/9, it's 4/25 and still haven't received our items. After second time of contacting company sales associate returned call and stated that some of the appliances wouldn't not arrive until July and that wasn't set in stone. when I questioned her about the items supposedly being in stock she became defensive and stated that she never said that(she did) and that if I wanted a refund I could do that. I explained to her that I've been waiting 5 months and if I cancelled now I would have to start over somewhere else. Unbelievable

From the owner: Whether you're working on a bathroom renovation or building a dream kitchen, Ferguson Bath, Kitchen…read more& Lighting Gallery offers the widest selection of kitchen, bath, appliance and lighting products from premium brands in Johnson City, TN. Our state-of-the-art showrooms feature beautiful displays of innovative products in a welcoming, hands-on environment that allows you to see, touch and experience the products before making your selections. Our expert consultants help make sure every product you pick is a perfect fit for your kitchen and bath projects.

VIKING CANDLES! I…read morereally enjoyed meeting and talking with Kellie at a recent festival where she was showing her candles. Her candles are hand-poured, made from soy and have wicks that are made from organic cotton or wood. They come in various sizes and can burn from 20 hours to 100 hours depending on size. They actually smell wonderful! ***Several years ago I purchased candles that matched the decor in several rooms in my home. I decided that these candles would be for display only and would not be lit. My family thought this was hilarious and actually razzed me about it endlessly. However, it was the greatest decision I could have made because the specific size I need is no longer being manufactured because they are now either too short or too narrow and will not fit in my holders. The moral of the story is this: If you find candles that are the perfect size and color, you will want to get them and preserve them because once they are gone, they are often no longer manufactured and that's a problem. When I find a scented candle that I really love, I purchase the large jar with a cover so that it can be kept clean and because I like using the top to snuff out the candle. If you actually blow the candle, you get that burnt smoky smell that taints that wonderful candle scent. If you love quality candles, with wonderful scents check out the Viking collection!