walk in, 4 people behind the counter looked directly at me then went back to talking to each other…read morewhile I stood at the counter and waited for them to finish their conversation about the night before. ordered my lumber, drove to the back to have it loaded. one set of employees had a forklift in front of where my lumber was and refused to move it for the other employees to pull my lumber and load it on my trailer. once they finally loaded my lumber, I noticed they had put my lumber on the top rail of the trailer towards my vehicle so it would hit when I turned. trying to give them the benefit of a doubt, I figure they were inexperienced and just didn't realize what would happen. after asking them to put it level on the trailer so it wouldn't hit my vehicle. I just got stared at and they walked off. it was 4 pieces of lumber so I just slid it down myself, strapped it down. the forklift was still in the way so i had to back through the warehouse in order to leave. I would have been better off making the drive to Beaumont. Don't go here unless you absolutely have no other options whatsoever.

The MGR Trey (Lumberton) refused to have his guys help me load 40 cinder blocks onto my trailer…read morebecause I wouldn't pay for a pallet saying it was "too hot" outside. He even radioed the guys saying, do not help him load, and they apologized they couldn't help me. Meanwhile they were all outside in the heat loading and unloading things. I did it myself! Unbelievable and I will never buy from them again.

I generally like small places like this but the service is lacking…read more One suggestion. If you have only one side of your registers open then block the other side so folks don't waste their time walking to the opposite side.

Today, my husband and I decided to go to Parker Lumber in Silsbee. We needed a few items and some…read morelumber. We walk in and there's about 6 employees just standing around talking amongst themselves. No one welcomed us in or offered to help us find the items we needed. This was our 1st time visiting Parker Lumber and it was not a good experience by any means. We had to interrupt the employees talking to ask about an item, they didn't have any on the shelf and guess none anywhere else. The only thing we did like was that the employees in the lumber yard load up the lumber you purchase. We're use to M&D, Ace Hardware where you walk in and are welcomed in and helped asap!! We'll definitely stick with Ace from now on!!

Warning! I'm going to call a Spade a Spade in this review as…read morewell as use colorful language,.... because today's experience at Ritter begs for colorful descriptive language. Drive into their drive thru lumber yard. After about 7-8 trips to this particular Ritter over the last 5 weeks I'm stopped at the entry point. I'm asked to tell the greeter exactly what I want to buy. Well hell, I need to look at what they have to decide on what I will want to buy. This is a first problem. With no handoff announcement I'm handed off to a nice young man to show and load the lumber. The first item I want to look at is their 1 by 12 by 12ft boards. The nice kid can't give proper directions to where the boards are located. So I try to play follow the leader. He's walking I'm in the truck. He walks up to 1 by 10 by 12ft boards and says, "Here are the 1 by 12's but these are 14ft long". I say, Nope. These are 1 by 10's by 12ft,... where is your tape measure? He says, " I don't have a tape measure" Second & third problems discovered. Yard kid doesn't know lumber sizes and has no damn tape measure. After the kid wonders around the yard for 3-4 minutes I say, Forget the 1 by 12's. Let's get to the 1 by 8's. We move back inside the main lumber barn. He pulls out a 1 by 8 only suitable for firewood. Fourth problem discovered. Kid now says I know where pressure treated 1 by 12's are located. I say, I don't want pressure treated anything. I have about half the lumber I went there to get and pull up to the cashier station. The Cashier is sitting at the desk wasting. She sees me. She continues to eat. As I get out of the truck she heads out to get my loading ticket. I tell her there are none of the 1 by 12's in the truck and to remove them from the order. She asks why I don't have them. I say, The kid cant find them. She walks off and is gone. A Ritter guy walks up to me and stands there looking at me. I say, Do I pay you? He says No with a stinking ass'd attitude. After 4-5 minutes the cashier comes back. She says I showed the guy where the boards are located. I say, I'm in a hurry. I've spent t too much time here. I only want to buy what's in the back of my truck. She walks in cashier booth. Kid walks up and puts one 1 by 12 by 12ft in my truck when I wanted 2. I tell him to take the 1 by 12 out because I'm not buying any Then the dialogue starts between 3 Ritter employees and nothing is getting done. I say again, I'm in a hurry. Nothing happens. I walk inside the booth and ask for my credit card then walk to my truck bed and yank out the damn lumber onto the floor. I get in truck and go to Tri Supply. I've threatened to never go back to Ritter. I'll be damned if I ever go back to any Ritter store. This place is Consistently horrible. You can count on it.

Contrary to some of these other reviews I have always found the employees very helpful. And while,…read moreas a locally owned business, they cannot compete with the mega stores as to how many things they can stock and at what price they can charge I find most of what I need there. But I'm an old fashion sort that still believes in supporting locally owned stores were most of the profit stays to people who live and spend a lot of their money in the community. So far they have managed to stay in business unlike a lot of smaller businesses that have been closed because all the profit goes to people who don't even live in the same state.

I did a lot of business with Ace and was happy. But then they refused to honor the warranty on a…read moreweedeater I had just bought 3 months ago. At this time they have a manager who is not up to Ace's usual standards.

We purchased 60 bags of In- Ground 1 cu. Foot of Miracle- Grow soil on sale for $162.38. After…read moredriving one hour from my home. We arrived at Ace to see a large parking lot. It immediately started raining cats and dogs just as we arrived. The workers here made it a quick and easy experience. They did not complain because of the rain. It put them into gear with a smile. Thank you for the best service, A+.

They took forever to cut a piece of wood in half Left my…read morepregnant self waiting for a hour just to cut it! :( And it wasn't the right length!!

This Home Depot is the worst. From management specially. I found items at a price and them manager…read moredecideds to say "ohh, someone made a mistake or moveit" when the price is attached to the item and you can't move.. also rude when talking to you. On the curbside pickup, so far I arrived at 4:50pm by 5:15 I call the store and no answer. Then it's 5:30 and still waiting Can't get down due to personal reasons (that's why you select curbside pick up !! And they can't do that. IF YOU NEED TO COME (cause there's not other option) GO INSIDE AND DONT DO CURBSIDE, ALSO BE READY FOR EMPLOYEE NOT KNOWING WHAT YOUR TALKING ABOUT OR NEED

I went in needing a single screw and washer. The young man that tried to help me didn't have the…read moreslightest possible amount of knowledge. I had the screw with me which turned out to be 8mm x 20mm fine thread. He picked up a two inch lag bolt and ask if it would work. thought I was being filmed on Candid Camera. I found a hex head bolt that would work and said I needed a washer. He picked out one obviously too small. I said it was too small and he told me to try it anyway. I put it to the opening and he said, Oh, it's too tight. Then I was sure I was getting punked. I got my item and got out of there. I'm not sure if he was just trying to be that ignorant or not. I won't be back unless abs necessary.

Convenient to have a hardware store close by when needed. Sometimes items are overpriced it seems…read morebut it equals out rather than having to drive into Beaumont to get what you're needing. Friendly staff and always willing to help you find what you're looking for.

When Home Depot doesn't have what you need, then try to come here to see what you need, a backup!…read more Pointing out workers Terry and AJ really helped us out with the aisles for looking on items to get. Lots of things to get, more than 40 aisles in this store filled with lots of workshop items, house items, furniture, and MORE! Every time I come here, the workers really help us out here, and very welcoming! The worker over the checkout, help us out with an issue, everything worked out great! Came to get some gloves, cleaning supplies, and ac filter. Worker AJ came to help us with the AC filter, when they didn't have the one for us, he recommended to order it on the app so we can get the size we need! Worker Terry helped us with looking for the items, an expert, tell her an item, exactly knows where it is! Lots of Halloween decorations, light up ones, inflatable ones, scary ones (my favorite), and others. Lots of plants here as well! Overall, this is a great place! Follow me on pixilart.com @delphoxdiazora for more!

Zero if I could. Never again. Amazon here on out. Put in a curbside pick up because I have a broken…read morefoot. Checked in on app they curbside. Said curbside pick up on screen. Twenty minutes later no one. Went inside w my broken foot and the lady said it's in store pick up. Wasn't when I ordered. Drove there. Checked in. Or waited. Pic of cashier. 3 employees to help one. This place sucks. Just wait for Amazon to deliver

I have been shopping at TRI-Supply for several years. We have bought washers, dryers,…read morerefrigerators, microwaves, a microwave drawer, gas stove, upright large freezer a Nantucket sink a Zepher ceiling fan and will be buying a Kitchenaid Dishwasher in a couple of weeks. They are my go to place. I have never had problems with my deliveries. The delivery guys have always been very nice and have went the extra mile. If I have needed a little extra help. Lee Cook is my regular salesperson. He knows what I look for in my purchases and guides me accordingly. If Lee happens to be out when I go in, Shawn and Roy both have been very helpful with what I am looking at. I just have not had problems of any kind. I love doing business with this company. They will also match prices with other stores if you find your purchase for less somewhere else. Ask for Lee when you go in. He is great to work with and he always follows up with you if you have a problem of any kind. I love their merchandise! Regina Williamson

DON'T WASTE YOUR MONEY WITH TRI SUPPLY…read more The only thing worse than their products is their customer service. I built a $3MM house, I bought the best of everything they had. I spent well over $100,000 on appliances doors and windows. We moved in in May, 6 months ago. June 1st I told tri supply that my big expensive freezer doesn't make ice, neither does my outdoor ice maker. No one has ever come to look at the outdoor ice maker. Someone came to look at the one in the freezer but they can't fix it. So I guess there answer to me is, "Too bad for you. We got our money so we are done helping you." My front door is severely warped, cold air pours into the house. The back door too. The doors also have wooden panels at the bottom, instead of making the panel out of one piece of wood, it is made of five pieces and they are all separating from one another. They have known this since June as well, and refuse to fix it or replace it. Every single window in my house leaked and ruined the paint and wall paper and warped the window sills. They did send someone to put some JB weld type stuff on the crack where they leak. My nearly $3000 coffee maker is broken My kitchen vent hood fan arrived broken and was installed broken. It makes a crazy loud noise when you turn it on. They don't seem to have any plan to fix it. I can't get good customer service out of Tri Supply, imagine what kind of service a customer gets who just spends $20,000 or maybe just buys a new fridge or oven. DON'T WASTE YOUR MONEY WITH TRI SUPPLY. The only thing worse than their products is their customer service.

We just left Northern Tools in Beaumont Texas the store was very clean and well organized the…read moreselection was really nice there were lots of things to choose from from tires to compressors to whatever you're looking for as far as household and mechanical you can definitely find it in Northern Tools the cashier was very nice and friendly I enjoy my experience there this was my first time going we ended up buying a a hose wand and we're going to use this to clean the house and possibly wash the car with I'll let you know how it works on my next review but if you're ever in Northern Tools in Beaumont Texas please check it out I do like Harbor Freight it reminds me of Harbor Freight just not as Junkie Harbor Freight always had stuff everywhere this store is very organized very well put together and I was very impressed with the store in general I'll be back

I spent $148 on 2 wrench's, Nothing wrong with them I just couldn't use them at work, Restocking…read morefee was $16.00 for 2 piece's of plastic that say the size of the wrench. Wtf seriously. I have always had great things to say about this place, all I wanted was a in store credit (I was literally about to go buy a $400.00 backpack blower) from them the same DAY! I explain this to the management, and he just starting spitting policy at me and I still would have to pay the fee. Moral of the story they lost me as a customer I will NEVER go back to this place. EVER! This manager is a joke with no balls.