Yall!!!! BY FAR THE BEST IN THE BUSINESS!!! i cannot rave…read moreabout this place and their staff enough!!! White glove service is an understatement. These women are so talented and patient!!!! I came to them with a very unique idea and not only did they deliver they did it with a smile on their faces!!! I have attached the samples that were chosen(WITHOUT AI) and then i placed into AI. I am blown away! Ohhh and might i add their pricing is competitive if not the best and they have soooo many selections. 12/10 recommend Lyndi and her team!!!!

Anyone building or renovating should be working with Lyndi and her team! Fantastic selection and…read morepricing of granite, tile, flooring and all the things! I have never had such a great experience with a company in this space.

Very friendly staff and well knowledgeable Very clean and organized a large supply of lumber and…read moreaccessories

I normally don't support big box stores, but after shopping at Parker's, I understand why people…read moredon't go there. Their customer service is nonexistent and the management is the worst of the worst. This store sold me lumber with mold on it on more than one occasion. I have spent months trying to contact them to get help. The manager will absolutely not answer the phone and return phone calls. The general manager at the store is the most unhelpful, unpleasant, and unprofessional person I've ever dealt with. I found out directly from a Parker's employee that this Parker's location has been selling old lumber for a long time now, and the employees are aware of it. He stated that the lumber is not kept dry out back. Be very careful shopping at this location and make sure to inspect every board that you get. It's unfortunate that Ken Parker is not running this company anymore because it was not run like this when he was in charge.

If you need an Air conditioning company in the golden triangle...there is only one place you should…read morecall! That place is REED AIR SERVICE COMPANY. I have been having trouble with my HVAC system for over 2 yrs now. I have had over 4 different well known air companies look at it, but no one fixed the problem. Reed took care of it. My air went out on Friday night and someone came out that evening. They had to put in a new part and they fit me in...their very busy schedule as soon as they got the part in. They were concerned as I was... about the comfort of my 88 yr old father. The crew was very professional and knowledgeable. A big thanks to tbe owner Wendy, and her daughter Carly for fitting me in the schedule. I deeply appreciate everything they did for us!!

Great company. The gentleman (John) that came out was excellent, explained everything very well…read more And even answered questions the next day when we called him. Very happy with service, price and workmanship. Very customer friendly and great service.

Everything went well I got them to do a seasonal check on me a/c unit. They have filters and…read moreeverything you need for your cooling and heating system.

Rutty Air Conditioning is extraordinary. I normally don't…read moredo business recommendations because very few meet my high expectations. I'm a perfectionist and expect the same for my money. Chad Rutty is amazing and went far beyond what most other business owners would do. 2,000 miles away, with renters in my Groves, TX home, I called him and said my a/c was out. In the middle of a heat wave, he dropped everything and immediately went to restore air for the third time in three years. My a/c unit was original to my home, built in 1998. Rutty has kept it running for me, but we decided it was time to replace the unit rather that feeding money into a 24 year old unit. I'm still 2,000 miles away and couldn't even get a check to him. He trusted me to pay him, and didn't let the family in my home suffer for a day. His service is exemplary.

We ordered a LOT of wood in several different kinds from Wes Vice for our new house. First, of all…read morethe wood and cut were high quality. Second of all, the customer service of everyone we encountered was exactly what we all remember customer service being like back in the good old days. From Wes himself down to the guys who delivered the wood, everyone seemed happy in their job and it reflected in their attitudes towards us. We also ordered wood from two other places, but Wes Vice's wood was the easiest to work with because the lines were clean and straight and the edges fit together perfectly whereas the other stuff required some finagling to get it to fit right and stay straight. What really won us over though, was a miscommunication regarding the cut of our wood. It wasn't what we thought we had ordered. When we expressed that to Scott, he and his team picked up the wood, brought it back to the shop, recut the edges the way we wanted them, and redelivered the wood to our house all without charging us AND with a positive attitude. The way they handled the whole process was top notch. We will be ordering ALL future wood from these guys not just because of the awesome customer service, but also because of the quality of the wood and cut.

Have been in this business 3 times in early 2018. I respect…read moreand appreciate small family business. I'm one myself. The owners would benefit from customer service training. Went in to buy a router bit. It turned into an ordeal. They Couldn't find the key to router bit case. The woman goes to answer the phone leaving me standing at the case. She takes multiple calls and waits on two customers. I'm still waiting. A employee sees me standing at the case and asks if he can help me. I say Yes, I need that bit. He unlocks the case and hands me the bit. I walk over to pay for it. The woman asks me how I got in the case. I tell her. She freaks out and leaves to go find who gave me the bit. I left and went to Lowe's for router bit. Go back for a custom piece of S4S poplar board. Talk to a guy in the back who writes what I need on a piece of paper and tells me to have the woman at front desk to price it. The woman interprets the note incorrectly. I tell her what I want. She says that's not what is written on the paper. I say Fine and tell her what I want. She then starts asking me again what I want. I start telling her. She talks over me before I can finish the answer then asks again what I want. I then change my tone, body posture and volume to say, "Ms I've been telling you what I need. You aren't listening. Please stop talking over me and listen". She stands up says "You're a man, this happens a lot. I'll go get my husband so you can talk man to man" I walk out. I won't go back there no matter they might have what I need. Poor customer service skills.

Ocbm in BC is excellent, I have been to almost all the other locations and The Bridge city branch…read moreis by far the best lumber yard I have ever purchased anything from. Fast, efficient, & friendly. I will never stop coming to this location, they are excellent. If I could give them a 10/5 I would.

If there was a negative rating I would give it. I've been a very frequent customer of ocbm for a…read moregood while. Yesterday I bought a makita orbital sander from them. I found out that my future father in law had quite a few of them. So he gave me one. So today I returned the one I bought yesterday. This is where it gets good. So, they tell me that they're going to charge me a 10% restock fee. I got a little upset, but decided okay, I can deal with that. Okay, you ready for this, then they tell me that they'll have to write me a check. I even said okay to that, even though I paid them in cash. Then the cashier says it won't be until next Friday. Today is Thursday. So then she gets Troy on the phone who happens to be a manager I guess. I tell him he just list a customer. He didn't care. I told him I'm going to post this fiasco all over the internet, he didn't care. So, I guess that let's you know how they feel about their customers. I'm 53 years old. Never seen a company have to write a check for a refund a week and a half out. Don't shop here.

Jason Brown and his teammate were dispatched to my residence to repair a connection from my furnace…read moreto the outlet pipe on the roof. They did a excellent job. They were very professional and took pictures after the repair and explained what they had done. I also touched bases with Ingrid in the "Efficient Systems office. The is always pleasant and very helpful. Jason and Ingrid are a asset to the business.

Called out for AC not working. Guys were nice but that was all. Told me I needed a capacitor and…read moresome Freon. It was funny the unit was working so why was a capacitor needed. The price was about 650$. Then we asked where the leak was because it's a little ridiculous to do that without knowing where the leak was. So we got a leak detection price. $1350.00. I almost croaked. We asked them to leave and called another company. Their leak price is $100.00 and will come off the price if they do the repair. Worse part is it was for my daughter so if I wasn't there what would have happened. Last week they told her she needed a new unit. Oh and she has a service contract with them. Canceled that too. Highly unethical to try to rip of a young lady.

They're knowledgable, polite, helpful, and honest. They were upfront about the likelihood that the…read morepart we were buying first may not solve our problem, and left it up to us to decide what we wanted to do. They went out of their way (in inclement weather) to make sure we got our parts, and that's service you just can't beat. We won't be going anywhere else again. If I could give extra stars I absolutely would! I also saw several air/heating service company trucks outside through our 4 trips today. (Multiple trips were our fault, not theirs!) I felt more comfortable knowing the professionals trust them for parts. And even though my husband and I are far from professional, we had all of our questions answered honestly and clearly.