They're knowledgable, polite, helpful, and honest. They were upfront about the likelihood that the part we were buying first may not solve our problem, and left it up to us to decide what we wanted to do. They went out of their way (in inclement weather) to make sure we got our parts, and that's service you just can't beat. We won't be going anywhere else again. If I could give extra stars I absolutely would!
I also saw several air/heating service company trucks outside through our 4 trips today. (Multiple trips were our fault, not theirs!) I felt more comfortable knowing the professionals trust them for parts. And even though my husband and I are far from professional, we had all of our questions answered honestly and clearly. read more