Again the need to justify your actions as well. First off…read moreyour not the only one that was in the military. Using that as your justification for this is an embarrassment. Yes you are correct in stating I already had the boot and you would not warranty it. That is a correct statement. I DID speak to you. The scheduled time was not by you but by the person that called. You however stated it would be done in at least 1-2 hours once started. You did say you could pull your tech from another job. You were told originally I had to leave by 4 when I called you to see why no one had showed up. Not go to work but to leave. I had taken off work to wait on the tech. It was just after 3 pm at the time of that conversation and it would take approximately 20 minutes to get to me. So it would not have been done before I had to leave. I wasn't risking having it taken apart then having to leave with it apart because I wasn't risking not going to be back for several hours. Price wise you stated nothing originally about a discount nor explained diag fees and etc. You were told up front make model and I had the part. I asked how long and how much. You replied with how long and price. Which is very comparable to others. Honestly it was a hair cheaper. 9 bucks cheaper with NO discounts from the other companies that quoted me. Yes he is correct I believe in my google reviews. Because thats all he can find under that name. Im not leaving a 5 star review for anyone because they answered the phone or did the job requested as they should. Now issues, or going above and beyond then yes I will leave a review. And again he did offer to pull a tech. He did state he would do that. However that was after our initial conversation and I told him I would have to find someone else because I couldn't wait. He called me back to tell me that. By then the timing was not going to happen and I definitely did not want a rush job. And as I stated before he nor the girl was rude in any way. I do believe he was professional in handling himself over the phone. ORIGINAL POST Does not schedule or communicate with clients well. Appt for 2pm. I had to leave by 430pm. Was told not a problem and will be done by then. Took off work half a day to wait. No show at time scheduled. Made contact 1 hr later after waiting on hold to be told tech is behind. No communication to inform me. Get told he can be there by 330. When setting up appointment I was told 2 hours and it would be done. Offers 20$ off to reschedule. Already lost 4hrs work to loose another 4 hours work to see if they show up again. 8 hrs for 20$. Insulting. Do not recommend using this company.

From the owner: Since 1996, Mr. Appliance® has been your proud partner for speedy home and business appliance…read morerepair throughout North America. Our service professionals are here to serve all your residential or commercial washer and dryer repair, oven repair, fridge repair and all other appliance repair needs. When you work with Mr. Appliance of Beaumont you can trust that our expert technicians will take pride in the cleanliness of their work. We provide upfront, clear pricing, and never charge by the hour. We diagnose your repair in person and always guarantee our work. Backed by the Neighborly Done Right Promise®, your satisfaction is our guarantee. Call us today for all your appliance repair service needs!

Our Kenmore wall oven started broiling when set to bake which would burn the food. I would reset…read morethe breaker, but the problem kept recurring. When I called Mr. Steward, he was familiar with the problem and sent out Jason, a former Sears appliance repairman. Jason pulled out the damaged part and spent some time trying to find a replacement part. He was finally able to locate a repair business in Austin that rebuilt the part plus a 2-year guarantee. Jason returned and replaced the refurbished part, and the oven works like new. As a new oven would cost several thousand dollars, I was pleased with the cost and the great service. Mr. Steward also gives first responders, Veterans and the military a 10% discount. I highly recommend Steward Appliance repair and will use them in the future if needed. Lanny Brown

The repair man misdiagnosed the problem wrong 2 or 3 times for my washer . When he got the…read morediagnoses correct he said it was his fault and he spoke to the office or manager and they would come back out as soon as the correct part came in & fix it no charge . My wife just got a text reminding her of our scheduled appointment today and that there will be a diagnoses fee and service fee. Do not use these people for house calls . I have been dealing with them for several weeks now , this is ridiculous .

We had a very bad experience with Bubba's Appliance. They charged us $400 total to diagnose and…read more"repair" our refrigerator, but the issue was never fixed and returned within days. After taking our money, they stopped responding to our calls and we have been unable to reach anyone for a resolution. Based on our experience and similar stories from others in the community, this feels extremely unprofessional and misleading. Be very cautious before using this company.

Refund for ordering motherboard to repair our whirlpool dishwasher from June, 21 2025. (The day…read moreStephen Halbert stood in our house when the payment was made) If you want to settle this claim like an honest business owner refund the money & our business is over. Or have the professionalism to call my cell. I have ALL documents in hand to take to the Better Business Bureau tomorrow. I don't think we need to handle this that way. Just refund the $300.00 Corbin Halbert via PayPal so we can move forward & part ways. Aug, 03, 2025

We have used them for years and they always keep us running! Friendly, reliable and trustworthy…read more When anything breaks we "call Bubba's."

Ok, I was doing a washing machine repair and went to Bubba's for a part. It was out of stock, and…read moreI asked if he could order it. He said he could. I asked how much. First he said he thought it was $80, then looked it up and said it was $184. I told him no thanks and went home to try to find it elsewhere. A quick search on Amazon and I found it for under $22.00. I love supporting local businesses, but not when they price gouge like that. $148 vs $22. I'm done with them. NEVER AGAIN. And yes, the Amazon part works just fine. The machine is running right now. Think twice about getting screwed over by this company.

Needed a thermal fuse for a dryer. Tried Lowe's, Walmart, Conn's and Best Buy and none of them…read morecarry the part in store for some reason. Called Buckley, he had the part and was nice enough to let us swing by to grab it. Thanks!

You have appliances that need to be fixed you need to call Buckley, they were professional, timely…read moreand they got the job done. The only reason it took two weeks was because they had to wait for the parts to arrive. When the office called and said they would be here between seven and one both times they were here at 7:30. Two man team came in and got it done. I can't thank them enough, we will be having a wonderful Thanksgiving Day because of them. T & Mike B.

Tami and Ron have always gotten to me quick. Good hometown people. Tami got to me same day on a…read morewarranty job.

From the owner: HVAC /repair replacement. Appliance repair. We install new air conditioning systems. Also repair…read moreany and all air conditioning systems ductwork.

I have done business with Matt's for years and it's the only place I will go for appliances at my…read morerental properties. Great service, reasonable prices, and always excellent quality. Thank you for the special delivery today.

THEY ARE SCAMMERS!! They sell refurbished items that they pick up from peoples homes and do not fix…read morebut will sell them to innocent people. They took our working stove after we spent almost $500 between a new stove and delivery and when we had a licensed professional come to hook it up every component of the stove is broken. Been without a stove for a week now because the Jennings location does not have technicians and Lake Charles does not returned phone calls.

7H was called out to my house by my home warranty company, American Home Shield. My fridge stopped…read morecooling at the end of August, it is now the end of December. The first time they came out, the repairman didn't even use a tool. He said something about the damper and used his hand to move it and said it was fixed. It wasn't. It took them 3 call outs to finally get it cooling. Because they only come to Orange County every so often (maybe once a week?) it would take at least a week to get them back out. Once it was cooling our food, it began freezing our food. The fridge is too cold now. They have been out 3 times trying to get it to stop freezing my food. He mentioned that the reason food is freezing is because the top shelf is the coldest place in the fridge. Well, it's not just freezing on the top shelf. It's freezing stuff on the second shelf and the door as well, including my husband's insulin and meds. The repair man most recently came out a few days ago and said there's nothing else he can do, he doesn't know why it's freezing, and he'd let American Home Shield know. He reported to AHS that it is 'customer misuse/abuse' and that I'm putting stuff on the top shelf of my fridge and customer wants a new fridge. I was livid- this is basically a fabrication. I am not misusing or abusing my fridge. We have only been kind to these people, even after 4 MONTHS of my fridge not working properly. I have never asked for a new fridge, I just want a fridge that works and doesn't ruin my food. I see many reviews on here that tell reviewers to basically treat others that way they want to be treated. I'm wondering how you would feel if a member has been without a properly working fridge for 4+ months and they find out their repair company put it down as 'customer abuse/misuse'. Even if the problem was only the top shelf, I should be able to use my top shelf in my fridge. I've used that top shelf for the last 12ish years since we've had the fridge and nothing ever froze until 7H 'fixed' it. Although everyone I spoke with at 7H was kind, I do not recommend this company. After speaking with friends, 2 others immediately said they had the same experience with multiple call outs to get the problem fixed by 7H.

I found them up front, friendly and professional. Will use them again in the future. I felt…read moreconfident using them.