We had a very disappointing experience with this plumbing company. We paid $500 for a sewer…read moreinspection and video on a home we are currently under contract to purchase. We waited about a week just to receive a rough estimate, which came in around $10,000 ( not a small job). Given the size of the project and the fact that we are working with a mortgage company on a rehab loan, we requested a detailed written bid outlining the scope of work and costs. Initially, we were told this would be provided within a few days. However, we were later informed that we would need to pay an additional $500 just for them to return to the property and prepare a detailed estimate. This would bring our total to over $1,000 without any actual repair work being completed. When we questioned this and asked if they were interested in taking on the job, we did not receive a clear answer. For a project of this size, transparency and communication are critical. Charging such a high additional fee simply to provide a detailed bid--especially after already paying for an inspection--feels unreasonable and discouraging. Unfortunately, this experience has led us to look elsewhere for a company that is more straightforward.

I can't say enough about the quality of workmanship- I had Jase Worthy and Anthony James doing the…read morework at my house- they did such a clean professional job, I am delighted. Everything was treated with respect and the jobsite was left clean each day. I was not happy about having to run gas lines on the outside of my house, I thought it was going to look horrible- but this job looks amazing! Great job, thanks, guys!

We have used SE texas Plumbing for many things over the years. Called today to have a disposal…read moreinstalled. Our old one went bad and we bought a heavier duty one that was quieter. They said, "Sure, are you available right now"? They sent Bradley right over (literally here in 10 minutes) and he knocked it out quickly and for a very reasonable price. Great company and great people!

When you need home plumbing repairs, a good experience is what you expect but a great experience is…read morealways a surprise! Southeast Texas Plumbing provides great service any should be the go-to for all your plumbing needs. Victoria,in the office, is courteous and helpful. The repairman Bradley did a excellent job and was a pleasure to work with. By getting bids for this job I almost missed the opportunity to deal with the best plumbing service in the area. Thanks Victoria and Bradley for a job well done.

Completely disgusted. My husband called Larry's Plumbing and requested AN ESTIMATE ONLY. He was…read moretold by the appointment setter that THE ESTIMATE WAS FREE!!!!!!!! When Chris snd his partner got here, we were told that the estimate cost $65.00. Christ called his boss who did a song and dance about how this was only an answering service, they had to pay for time and gas, etc... We sent them on their way and are currently seeking a plumber who can move our hot water heater to the outside. We need a plumbing contractor who is willing to come out, give us a FREE ESTIMATE, and not be deceptive and money-hungry. I would NEVER, EVER recommend Larry's Plumbing to anyone, for any reason!!!

Great knowledgeable and resourceful. Saved us $3000 on a major sewer repair. John, David and…read moreKelly and Ms. Rita are the best!

Had a garbage disposal go bad, and it was an older one that the company is out of business…read more Purchased a new heavy duty quieter Insinkerator model, and called Marathon Plumbing to do the install. The appt was set for between 10 am and noon. They ran behind and didn't show until around 1 pm. The biggest issue though was that their estimate to swap out the disposal. The new one was already here waiting, and their estimate was $402 just to do the swap. Absolutely ridiculous. I laughed and sent them on their way, and then called another company that was here in less than 10 minutes. They did the job for $125. Won't be calling Marathon again! ***Adding detail due to the owner's comments: Yes, we were texted that "Your plumber will be arriving at the latter part of the appointment time." That would be near the noon. At 12:05 I texted and asked if there was another eta, as the time had passed. At 12:17 the response was that they had to drop off another piece of equipment and would be here in 20-30 minutes. It was longer, however that wasn't the issue, delays happen. The price was the ridiculous part. The 1-star review was for the price gouging. People need to know how ridiculous it is. - As soon as I laughed the Marathon techs out of the house I called SE Texas Plumbing and they had someone available immediately. Bradley was here in less than 10 minutes and the install/swap took another 10. Simple and fast. Adding a photo below of the new disposal already installed since it somehow seems "not feasible" to the owner of Marathon Plumbing that it is already installed and for a reasonable price.

Absolutely amazing work from start to finish! The receptionist who answered the phone was kind and…read moreefficient. She was able to schedule my call for a time that was convenient for me! The tech who was sent to complete my job was communicative and prompt! We were doing a whole bathroom remodel. They had to remove the old tub (cast iron), pour concrete to level out the floor, install the new tub, faucet, and shower valve, and install the new sink and faucet. Everything was done BEAUTIFULLY and they cleaned up after themselves as they worked! I have never experienced better quality work or better customer service!

Very prompt response, very thorough investigation of issue, friendly and professional and…read morediscovered it was a city line issue and provided instruction on how to get emergency work request submitted to city. they also offered suggestions on other service options. Thank you, Troy, Jacob, Jimmy and Brad. Appreciate you!

Brent and Brian replaced my hot water heater on Friday. They were very professional and also…read morecleaned up behind themselves. I would recommend this business to anyone else!

my hot water heater was not working and my toilet was making noise ..Christian was the service…read moreperson .. he was so nice ..explained everything..very knowledgeable I know who I will call if I have more problems.. very reasonable priced

called Pistol plumbers from Nashville, tn to help my brother out in Sulphur, la with his plumbing…read morethey we're out there within 3 hours. Fixed everything. They are definitely my go to plumbers and Kaleb at office was wonderful. Highly recommend.

I called Jim when another plumber flaked out on me after Thanksgiving, 2023. He came out as quickly…read moreas possible and took care of a complex situation with care, superior workmanship, and humor in a conscientious manner. I have now called on him multiple times in the last six months, as I have been readying a family house for sale after it was mostly vacant for the past year. Jim has provided valuable and cost saving counsel. You can do no better for plumbing, than Jim!

Jim has been our plumber for a few years now and hands down the best. he always answer when we…read morecall, always texts back, shows up when he says he will & even helps remotely - honestly unheard of in a plumber! Not to mention fair pricing and doesn't nickel and dime you. Cant recommend enough.

They did a good job installing the gas line for my Generac. Might use them in the future.read more

I personally know that Mr.Thurston took great care of my stepdad's house which had a serious…read moreplumbing issue. My stepdad is a retired disabled veteran who is terminally ill with cancer and had just lost my mom to cancer the prior month. When Mr. Thurston found out about the family situation, he totally cancelled the bill,: parts and labor, of approximately $1,000 so my stepdad could afford some medical bills. Mr. Thurston did work previously on occasion for my family and has always been very prompt, succinct, and professional. I highly recommend him for all your plumbing needs hands down.

Trevor was professional, polite, knowledgeable, courteous as well as respectful. He also…read moreinformed/educated us of the up keep of our system. Thank you, Trevor.

Good price. Showed up on time…read more Shared helpful knowledge of the septic system to keep it operating at its best. Would definitely recommend!