Have been having problems with our sewer line since Hurricane Harvey. Finally called Premier…read morePlumbing. They had come out a couple of months before on a clogged toilet. They did a great job and it didn't cost us an arm and a leg. After days of rain - Wednesday afternoon: We kinda knew where the problem was so they started digging with an excavator. Within 45 minutes they were at the sewer line that was broken - severely. They stopped and called the city to come look at the city side. There was a question about the city tap and they didn't want to mess with the city side. I completely understood that. It was nearing 5 so the city said they would come out "bright and early" the next morning. Thursday morning: Premier was here. City wasn't. So, we waited... and waited... and waited. Calls were made and they kept saying "We are on our way". Premier guys went to lunch and 5 minutes later, a city truck pulls up. He went to check the sewer line and in a less than 3 minutes was back telling me they were going to lunch! Said they would be back "1ish"... Thursday Afternoon: Premier is back from lunch before 1 and we are still waiting for the city guys. It was well after 2, the city guys show up and the talking starts. Premier was firm about replacing the city tap. They finally agreed and started digging. When they got to a stopping point, Premier guys went to work and never slowed down. Got the line repaired and back in service in less than an hour. Friday: Premier comes by to pick up their excavator. The city had brought one of their own to dig out their part so Premier left theirs overnight. Darrell, one of the two that worked the job said, "I'll clean up this mess a little so the ruts won't be so bad". And, he did. All the way out of the backyard to the street. We were very nervous about this repair. The cost, the displacement it might cause, and the cost. Did I mention the cost? Premier did an excellent job. They were professional and fast. I won't go into pricing because I know every job is different and it varies. I will say this - it wasn't as bad as we thought it would be. The office staff was prompt and courteous. I hope we don't have any more sewer issues, but if we do we will be calling Premier

Amazing service. Called 6 different companies, they were the only ones to call me back on a Sunday…read more Reasonable price for emergency service, very prompt and professional. I would recommend them over all other companies.

Very prompt response, very thorough investigation of issue, friendly and professional and…read morediscovered it was a city line issue and provided instruction on how to get emergency work request submitted to city. they also offered suggestions on other service options. Thank you, Troy, Jacob, Jimmy and Brad. Appreciate you!

Brent and Brian replaced my hot water heater on Friday. They were very professional and also…read morecleaned up behind themselves. I would recommend this business to anyone else!

Replaced a water cooler for me. Ballard was very efficient and did a great job. They went of…read moreextra effort to do a great job. The price was very competitive.

Jason Ballard has been taking care of a variety of different plumbing issues I have had for the…read morelast 2 + years and he has always produced excellent quality work. Recently Jason installed 2 new gas lights at my front door and I'm extremely pleased with the end results.

Jim is an upstanding business man. I was in a jam and…read moreneeded some water heater work in a emergency. I called around and compared the standard service calls fees but also to see who could get to my home fastest. Jim not only beat the other companies in my immediate area in time but beat the call fee by a comfortable margin. Jim exhausted every possibility of the problem before doing any costly work that I didn't need and willingly showed myself and my wife each step of the way, which I appreciate because I have changed a couple heaters when a was able. No wool over the eyes he gets the call on any possible plumbing needs in the future.

Moved 2 shower heads and valves. Did a great job but was a bit slow in completing project though I…read moreattributed that for being meticulous.

I like work with this company, An excellent quality is punctuality, professionalism, and…read morecompetitive prices. Highly recommended. Casa Del Sol Apartments Proprety Manager

I'm a old person who lives in a old house and drive a old pickup. I had a technician with Mr…read moreRooter repair a faucet set in a shower. The tech did excellent work and made a few trips to the plumbing supply company to get the needed parts. I could never have done this job myself. Thanks to everyone with Mr Rooter!

I called Connor Plumbing last night after working hours due to stopped up kitchen sink. Justin…read morecame today at 1 PM and took care of the issue promptly, professionally, and amiably. This company is amazing, as is everyone I have encountered who works for them. They are also very reasonable in their fees. Have used them several times in the past and will use them again in the future.

I used Connor Plumbing recently and I will say the work was completed successfully and the young…read moreman who came to the house was courteous and nice but didn't appear to have a ton of experience, which is not that bad of a problem but he still was in school to finish his plumbing license and I feel he should have been with a senior plumber since he had not finished his schooling, due to any potential complications. Luckily no complications arose that I am aware of at this time. I also was quoted for another job in which seemed very over priced as it pertained to bathroom plug drain that had been broken. I was able to find another plumbing service to fix the problem for 900 dollars cheaper than what Connor Plumbing service man quoted me.. Once again this is not to talk bad about the service man who came he did complete the job and was a pleasant young man. but would have preferred someone with a little bit more experience. In order to learn the job you have to do the job which he was familiar with fixing my washer and dryer valves but seemed a little unsure of himself. Would have preferred a senior plumber there to ensure was right.

Had a garbage disposal go bad, and it was an older one that the company is out of business…read more Purchased a new heavy duty quieter Insinkerator model, and called Marathon Plumbing to do the install. The appt was set for between 10 am and noon. They ran behind and didn't show until around 1 pm. The biggest issue though was that their estimate to swap out the disposal. The new one was already here waiting, and their estimate was $402 just to do the swap. Absolutely ridiculous. I laughed and sent them on their way, and then called another company that was here in less than 10 minutes. They did the job for $125. Won't be calling Marathon again! ***Adding detail due to the owner's comments: Yes, we were texted that "Your plumber will be arriving at the latter part of the appointment time." That would be near the noon. At 12:05 I texted and asked if there was another eta, as the time had passed. At 12:17 the response was that they had to drop off another piece of equipment and would be here in 20-30 minutes. It was longer, however that wasn't the issue, delays happen. The price was the ridiculous part. The 1-star review was for the price gouging. People need to know how ridiculous it is. - As soon as I laughed the Marathon techs out of the house I called SE Texas Plumbing and they had someone available immediately. Bradley was here in less than 10 minutes and the install/swap took another 10. Simple and fast. Adding a photo below of the new disposal already installed since it somehow seems "not feasible" to the owner of Marathon Plumbing that it is already installed and for a reasonable price.

Absolutely amazing work from start to finish! The receptionist who answered the phone was kind and…read moreefficient. She was able to schedule my call for a time that was convenient for me! The tech who was sent to complete my job was communicative and prompt! We were doing a whole bathroom remodel. They had to remove the old tub (cast iron), pour concrete to level out the floor, install the new tub, faucet, and shower valve, and install the new sink and faucet. Everything was done BEAUTIFULLY and they cleaned up after themselves as they worked! I have never experienced better quality work or better customer service!

Completely disgusted. My husband called Larry's Plumbing and requested AN ESTIMATE ONLY. He was…read moretold by the appointment setter that THE ESTIMATE WAS FREE!!!!!!!! When Chris snd his partner got here, we were told that the estimate cost $65.00. Christ called his boss who did a song and dance about how this was only an answering service, they had to pay for time and gas, etc... We sent them on their way and are currently seeking a plumber who can move our hot water heater to the outside. We need a plumbing contractor who is willing to come out, give us a FREE ESTIMATE, and not be deceptive and money-hungry. I would NEVER, EVER recommend Larry's Plumbing to anyone, for any reason!!!

Great knowledgeable and resourceful. Saved us $3000 on a major sewer repair. John, David and…read moreKelly and Ms. Rita are the best!