Mike was quick to respond and very helpful. he has the issue figured out and resolved quickly…read more Great Customer Service and interaction. We will definitely be using Mike in the future. They truly are first class.

This company was supposed to come to my house today and look at several plumbing repairs I need…read moredone. I've used them once before and had no complaints about their work. I gave a general list of items I needed repaired to the lady I spoke with. She said someone could come out today, which I said was fine. She told me someone would call before they came. Since this was set up two days ago, I feel she has bumped me back for other jobs. Was my service call put on the work schedule at all? I've sat home this entire day and put other issues and errands aside. At this point, I'll find another plumbing company and I will not recommend this company to anyone. Common courtesy would warrant someone letting me know they could not keep the appointment today and reschedule.

Jason Brown and his teammate were dispatched to my residence to repair a connection from my furnace…read moreto the outlet pipe on the roof. They did a excellent job. They were very professional and took pictures after the repair and explained what they had done. I also touched bases with Ingrid in the "Efficient Systems office. The is always pleasant and very helpful. Jason and Ingrid are a asset to the business.

Called out for AC not working. Guys were nice but that was all. Told me I needed a capacitor and…read moresome Freon. It was funny the unit was working so why was a capacitor needed. The price was about 650$. Then we asked where the leak was because it's a little ridiculous to do that without knowing where the leak was. So we got a leak detection price. $1350.00. I almost croaked. We asked them to leave and called another company. Their leak price is $100.00 and will come off the price if they do the repair. Worse part is it was for my daughter so if I wasn't there what would have happened. Last week they told her she needed a new unit. Oh and she has a service contract with them. Canceled that too. Highly unethical to try to rip of a young lady.

Great knowledgeable and resourceful. Saved us $3000 on a major sewer repair. John, David and…read moreKelly and Ms. Rita are the best!

Completely disgusted. My husband called Larry's Plumbing and requested AN ESTIMATE ONLY. He was…read moretold by the appointment setter that THE ESTIMATE WAS FREE!!!!!!!! When Chris snd his partner got here, we were told that the estimate cost $65.00. Christ called his boss who did a song and dance about how this was only an answering service, they had to pay for time and gas, etc... We sent them on their way and are currently seeking a plumber who can move our hot water heater to the outside. We need a plumbing contractor who is willing to come out, give us a FREE ESTIMATE, and not be deceptive and money-hungry. I would NEVER, EVER recommend Larry's Plumbing to anyone, for any reason!!!

We are new to town, and we needed a considerable amount of plumbing done. We called Mr Rooter and…read moregot an outrageous quote, then we called Impact plumbing- that was the right decision. The gentleman that came gave us a much more reasonable quote, and actually fixed all of our plumbing problems. I'm now a happy gal with a working bath tub, and a working brand new sink garbage disposal. I would most certainly use them again, and recommend them to the community!

Haven't started working with them just yet, but on first impression, John was very polite,…read moreprofessional, prompt, friendly and quote seemed very reasonable. Highly recommend!

Absolutely the best, and their prices are very reasonable! We've used them for years, can't find a…read morebetter company when it comes to plumbing. They're quick when they need to be, and patient when they have to be. We like everything when it comes to Mello Plumbing, in my opinion (once again), they're absolutely the best!

Amazing, respectful, helpful and very knowledgeable. If you need a plumbing company reach out to…read morethis company and they will help you with your needs. Did not have a bad experience with them and would use their service any chance I got.

Dustin was excellent! I had several items that needed attention and he diligently took care of…read moreeach of them to my complete satisfaction! Dustin was very friendly, courteous, knowledgeable and professional. Highly recommended!

We had a very disappointing experience with this plumbing company. We paid $500 for a sewer…read moreinspection and video on a home we are currently under contract to purchase. We waited about a week just to receive a rough estimate, which came in around $10,000 ( not a small job). Given the size of the project and the fact that we are working with a mortgage company on a rehab loan, we requested a detailed written bid outlining the scope of work and costs. Initially, we were told this would be provided within a few days. However, we were later informed that we would need to pay an additional $500 just for them to return to the property and prepare a detailed estimate. This would bring our total to over $1,000 without any actual repair work being completed. When we questioned this and asked if they were interested in taking on the job, we did not receive a clear answer. For a project of this size, transparency and communication are critical. Charging such a high additional fee simply to provide a detailed bid--especially after already paying for an inspection--feels unreasonable and discouraging. Unfortunately, this experience has led us to look elsewhere for a company that is more straightforward.

Had a garbage disposal go bad, and it was an older one that the company is out of business…read more Purchased a new heavy duty quieter Insinkerator model, and called Marathon Plumbing to do the install. The appt was set for between 10 am and noon. They ran behind and didn't show until around 1 pm. The biggest issue though was that their estimate to swap out the disposal. The new one was already here waiting, and their estimate was $402 just to do the swap. Absolutely ridiculous. I laughed and sent them on their way, and then called another company that was here in less than 10 minutes. They did the job for $125. Won't be calling Marathon again! ***Adding detail due to the owner's comments: Yes, we were texted that "Your plumber will be arriving at the latter part of the appointment time." That would be near the noon. At 12:05 I texted and asked if there was another eta, as the time had passed. At 12:17 the response was that they had to drop off another piece of equipment and would be here in 20-30 minutes. It was longer, however that wasn't the issue, delays happen. The price was the ridiculous part. The 1-star review was for the price gouging. People need to know how ridiculous it is. - As soon as I laughed the Marathon techs out of the house I called SE Texas Plumbing and they had someone available immediately. Bradley was here in less than 10 minutes and the install/swap took another 10. Simple and fast. Adding a photo below of the new disposal already installed since it somehow seems "not feasible" to the owner of Marathon Plumbing that it is already installed and for a reasonable price.

Absolutely amazing work from start to finish! The receptionist who answered the phone was kind and…read moreefficient. She was able to schedule my call for a time that was convenient for me! The tech who was sent to complete my job was communicative and prompt! We were doing a whole bathroom remodel. They had to remove the old tub (cast iron), pour concrete to level out the floor, install the new tub, faucet, and shower valve, and install the new sink and faucet. Everything was done BEAUTIFULLY and they cleaned up after themselves as they worked! I have never experienced better quality work or better customer service!

Watch out for these crooks. This company scammed my elderly parents on a hot water heater…read morereplacement. When brand wasn't included on the estimate, my parents inquired and company claimed they would install a Rheem system, but instead installed a cheaper off-brand unit. Ignored my parents complaints and claimed no-fault because "they never specify brand in writing".

Called them, they came out the next day found the problem and fixed it. I have had them do other…read morework as well. Reasonable prices for job done