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    M&D Executive Auto

    5.0 (1 review)
    Open 10:00 am - 2:00 pm

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    10 years ago

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    Autorama - AUTORAMA ~ Offers Better Quality, Better Value, Better Cars.  Visit  www.autorama.ca for more info.

    Autorama

    (30 reviews)

    Im not sure how this place got so many 5 stars reviews, but my experience is far from that 5 stars…read morestandard. I happened to be shopping for a used car and this place was the first one i visited, everything was going smoothly until I tell the guy i need time to think about the price, i wasnt even haggling about it, all i said was "i need time to think about it, it's my first car so". He immediately ripped off the paper with my info on it and swear if I comeback tomorrow he will sell it to me 150$ higher than the marked price. Im sure you find it hard to believe but it actually happened. I'm not sure this was his sale tactic or he's treating me based on my race. Nonetheless, this is not how you treat your customer. His name was Sam Ahmadi. And here's another rip off thing: they won't let you test drive the car until you bought it. Take your money somewhere else if you don't want to get treated like garbage.

    READ THE REVIEW BEFORE GOING!!!m THIS PLACE IS NOT RIGHT FOR WHAT THEY DO TO PPL!!…read more I read through all the reviews and to be honest there is no way these guys actually have real reviews. I say this because I had the same experience as them. I went there to look for a car I saw online. I told the guy I am paying cash and we sat down in his office. He never told me his name, but he was a middle aged Punjabi guy. The car was around $33,000. I was willing to buy it the same day except he told me my payments will be about $505 a month. I asked why he said because of the extended warranty which I wasn't even aware of. I asked him to take that off and I don't need it to which he responded to " OH NO THIS IS MANDATORY AND YOU HAVE TO TAKE IT. MINIMUM 1 YEAR AT LEAST FOR $3000 AS THIS IS COMPANY POLICY" I have never heard of a company police where you have to take extended warranty. I said I don't want it rather just buy the car he flat out told me no I have to take it or he cant sell me the car. So I walked out and said thank you. I later called to speak to the manager but one of the financial advisors answered so I asked him if its the company policy to buy extended warranty and he said no its optional so I explained what happened earlier and asked to talk to the manager and he said no the manager is gone they are closed but it was 30 min before closing and he just went quiet when I told him that. He then told me he works in finance and is not sure about what the policies are and hung up. Now with that being said it has happened to a lot of other people, there is no way these guys have such high reviews unless they are friends or ppl they may have paid to say these things. To be honest I would never waste my money or time at a place where the salesperson is ready to lie and scam you and when you call to complain they don't take the complain but as for your info to call you back. You been warned. Good luck.

    Thornhill Toyota

    Thornhill Toyota

    (13 reviews)

    I had a very disappointing experience with the service department at Thornhill Toyota regarding a…read morebattery diagnostic for my Toyota RAV4. Last week their team diagnosed my battery and I was charged for the service. Shortly after, the battery failed and I had it tested multiple times using a LaunchTech tester. The results were consistent, and I even had my mechanic verify the readings. The battery was confirmed to be faulty and required replacement. On March 4, I emailed their service advisor with screenshots of the battery test results, exactly as requested during our phone conversation. I explained that the battery had been tested several times and verified by another mechanic. He confirmed he would review it with management. Later, Service Manager responded and refused the refund. His reasoning was that the photos I provided did not include a date, VIN, or wide-frame images showing the battery and testing setup. The issue is that none of these requirements were ever mentioned when I originally called or when I sent the information. I was only asked to send the photo of the test result, which I did. If Thornhill Toyota required VIN numbers, timestamps, or wider photos, that should have been communicated before rejecting the request, not after the fact. Changing the requirements after the customer already followed the instructions provided is extremely frustrating and feels unfair. This experience left me with the impression that the dealership was more interested in avoiding responsibility than in providing fair customer service. If you are dealing with Thornhill Toyota's service department, I strongly recommend getting all requirements in writing before agreeing to anything, otherwise you may find yourself in the same situation. Very disappointing experience.

    I took my Toyota Corolla to this dealership on January 2nd in the morning for a transmission fluid…read morechange and brake service. By 5:00 PM, I was told my car needed several additional repairs: a worn serpentine belt, a leaking radiator, and bad spark plugs. This immediately raised concerns. I had replaced the serpentine belt just 2-3 months ago, and prior to this visit I had no issues at all--no overheating, no warning lights, no starting or acceleration problems--so the claims about the radiator and spark plugs did not make sense. The situation was made worse by the service representative's behavior. They were dismissive and intimidating, and trying to scare me into approving unnecessary repairs. It was an awful and unprofessional experience. The most serious issue is the radiator. Before bringing my car in, there was no leak. After picking it up and driving home (about 15 minutes), I noticed a visible radiator leak and a slight rise in engine temperature. Now the radiator is clearly damaged and will need to be replaced, likely along with hoses--repairs I did not need before this visit. The timing is extremely suspicious. It is hard to believe such a noticeable issue was missed during service yet appeared immediately afterward. I trusted this dealership with routine maintenance and left with a major problem that did not exist before. I strongly recommend getting a second opinion before approving any additional work here. They quoted me ~$1.4k to replace the radiator and ~$500 to replace the rad hoses so almost $2K for the whole thing. I called an independent shop and they quoted me $500 for the whole thing. I will never be binging my car to this dealer and I do not recommend it to anyone.

    M&D Executive Auto - usedcardealers - Updated May 2026

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