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Shine Autos

5.0 (9 reviews)
Closed • 9:30 am - 7:30 pm
Updated over 3 months ago

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2 years ago

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7 years ago

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8 years ago

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12 years ago

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9 years ago

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Toronto Kia - Toronto Kia Customer Service and shameful extended Warranty

Toronto Kia

(36 reviews)

The Danforth

I really like this place, they're always so helpful, accommodating and nice. I think I only every…read morehad one somewhat of a bad experience with a service person but it was corrected in no time. We've gone to different KIA dealers for service before but this is the one to go to. I would certainly recommend this place and if you go, talk to Bernard, he's really the best

Excellent front-end sales, terrible and pushy backend sales, no sense of time…read more Let me start by saying that I had a wonderful experience with Marco being the salesman of the car. He was patient, helpful, answered my questions and made the experience smooth. It is a good showroom with good Kia cars and the test drive experience was smooth. The problem started after I put in the deposit and I was transferred to Sebastian for the financing portion. Sebastian is everything that you read about or see on TV about the stereotypical car salesman. He tried to scare us into buying their showrooms warranty, used most power sales tactics in the book, was pushy, even disrespectful at times trying to make us feel cheap for not buying his product. Thankfully my wife and I understand the financing math and did not fall into his tactics. But it left a real bad taste in the mouth. Once we purchased the car, Marko requested us to collect it at 4 pm on a weekday. When we asked for 4.30, he requested if we could make it at 4 because of xyz reasons. We reached at 4.03 pm and were kept waiting for 45 minutes before he arrived with the car and then we went through the paperwork. That was very unprofessional as well. Conclusion: Stay away from Sebastian, have patience with delays and you will be okay here.

Autorama - AUTORAMA ~ Offers Better Quality, Better Value, Better Cars.  Visit  www.autorama.ca for more info.

Autorama

(30 reviews)

Im not sure how this place got so many 5 stars reviews, but my experience is far from that 5 stars…read morestandard. I happened to be shopping for a used car and this place was the first one i visited, everything was going smoothly until I tell the guy i need time to think about the price, i wasnt even haggling about it, all i said was "i need time to think about it, it's my first car so". He immediately ripped off the paper with my info on it and swear if I comeback tomorrow he will sell it to me 150$ higher than the marked price. Im sure you find it hard to believe but it actually happened. I'm not sure this was his sale tactic or he's treating me based on my race. Nonetheless, this is not how you treat your customer. His name was Sam Ahmadi. And here's another rip off thing: they won't let you test drive the car until you bought it. Take your money somewhere else if you don't want to get treated like garbage.

READ THE REVIEW BEFORE GOING!!!m THIS PLACE IS NOT RIGHT FOR WHAT THEY DO TO PPL!!…read more I read through all the reviews and to be honest there is no way these guys actually have real reviews. I say this because I had the same experience as them. I went there to look for a car I saw online. I told the guy I am paying cash and we sat down in his office. He never told me his name, but he was a middle aged Punjabi guy. The car was around $33,000. I was willing to buy it the same day except he told me my payments will be about $505 a month. I asked why he said because of the extended warranty which I wasn't even aware of. I asked him to take that off and I don't need it to which he responded to " OH NO THIS IS MANDATORY AND YOU HAVE TO TAKE IT. MINIMUM 1 YEAR AT LEAST FOR $3000 AS THIS IS COMPANY POLICY" I have never heard of a company police where you have to take extended warranty. I said I don't want it rather just buy the car he flat out told me no I have to take it or he cant sell me the car. So I walked out and said thank you. I later called to speak to the manager but one of the financial advisors answered so I asked him if its the company policy to buy extended warranty and he said no its optional so I explained what happened earlier and asked to talk to the manager and he said no the manager is gone they are closed but it was 30 min before closing and he just went quiet when I told him that. He then told me he works in finance and is not sure about what the policies are and hung up. Now with that being said it has happened to a lot of other people, there is no way these guys have such high reviews unless they are friends or ppl they may have paid to say these things. To be honest I would never waste my money or time at a place where the salesperson is ready to lie and scam you and when you call to complain they don't take the complain but as for your info to call you back. You been warned. Good luck.

Shine Autos - car_dealers - Updated May 2026

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