1. M & D Automotive Incorporated

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Boulder, CO

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M & D Automotive Incorporated

3.7 (3 reviews)

Services - M & D Automotive Incorporated

Routine automotive maintenance

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Repair Masters Automotive - Crack in the power steering fluid return hose.

Repair Masters Automotive

(79 reviews)

Blown away by these guys!…read more If you are looking for honest and helpful car people, this is the place to bring your car to. Was looking for a new shop for the regular oil change as well as getting some pricing for work to be done in the near future. They were very responsive over email and the lady was polite and helpful in scheduling a time for me. They offered a shuttle which was super convenient, and the driver was on time and we had some good conversation. They finished my work order quickly and you can tell they take pride in the work from top to bottom. I even had to add a last minute parts project onto the order and they priced me fair if not better than I should have been quoted with a last minute request. They have a great community vibe and do not want to be those "bad mechanic guys". They destroy any bad situations when it comes to overpricing or wasting your time with extra work, and I have total trust in them when it comes to my little cars maintenance life. Thanks guys!

On a sweltering 98° day, my AC gave out and I brought my car into Repair Masters in Boulder…read moreexpecting the worst--a leaking compressor and a huge repair bill. Not only did they diagnose the issue quickly, but instead of replacing the part (as I was quoted elsewhere), they were able to repair it--saving me a ton of money. I've honestly never had that kind of honesty and transparency at any other local auto repair shop. These folks are the real deal. Repair Masters has earned my trust--and my business--for life.

Pellman's Automotive Service

Pellman's Automotive Service

(74 reviews)

East Boulder

Went here to here to get an alignment and new tires/rims installed. Got a quote on the phone prior…read moreto arriving. I was apprehensive since the quote was a bit on high end. When we got there, I noticed the shop was more like a business office, which isn't typical of an auto repair shop. You don't even see the repair side. I'm thinking, "This place is gonna be $sspensive!" Was greeted by Dylan. He remembered me from our convo for the quote. Since we didn't have a ride after drop off, my daughter and I had to sit in the waiting area. Dylan was conscious of the wait and squeezed us in to get my car tended to next. The staff was very courteous and offered us donuts and drinks. They even gave us a separate space for social distancing, which was very nice if them. Dylan came to me for things he wanted to point out and kept me notified of all charges. At the end my car was well taken care of and the pricing was fair. I was happy with my experience here. Its a good shop!

Discrimination against people with disabilities. I brought my van in for several things…read more They agreed to do 1 hr Diagnostic service for $185 with an engine issue. After 10 min it became clear they needed to get into the doghouse I have a conversion van so this meant moving a lot of stuff around. I also have a musculoskeletal disability, and it took me about 20 min to move the vast majority of the stuff which needed to be moved, which was a lot for me, I'm still in pain from it, but I did it because that's what needed to be done, but then I always need help with the 70 lb RV refrigerator. 2 min to do for an able bodied guy. mechanic agreed to do it Then they came back and said they couldn't get to the diagnostic stuff that day. And that if I came back: 1) They'd charge me $100 extra for moving the 70 lb RV fridge in and out. 2) They'd charge me twice as much as they had quoted for 1 hr diagnostic. When asked why the front desk drone blathered something about extra time getting in and out of the doghouse. which takes 5 min. I've taken this van to 6-7 mechanics over the years. When the doghouse has needed to be accessed, this has always been the process. It's never been a problem before. I go out of my way, even injuring myself, to do what I can. And then they help with the RV fridge, which only takes a minute. The Americans with Disabilities Act explicitly states that "reasonable accommodations must be made for individuals with disabilities" To charge them more than twice as much is to punish them for having a disability. The fact that most people with disabilities are socio-economically impacted makes this doubly unethical. Whatever good qualities this shop has, Discrimination agains people with disabilities makes the difference and earns them a 1 star review.

Rob’s Auto Repair - We really get deep into our work.

Rob’s Auto Repair

(56 reviews)

Super nice. Needed some simple install. They did it quickly and honestly. They charged less when…read morethey realized it was less time.

I'm in the process of selling my electric vehicle. I loaned the car to a potential buyer who took…read morethe vehicle to Rob's for a presale inspection, which included using an OBD diagnostic tool to check the vehicle status and look for fault codes. The vehicle did return a handful of fault codes, which the buyer had understandable concerns about. However, ultimately some of the faults were outdated and could be cleared without issue, and the remaining faults were all addressable. The main issue was that Rob's reported the "battery capacity" to the buyer as "about half," which was an immediate deal breaker for the buyer. When he shared this with me, I was deeply confused, as the range of the vehicle is still close to 100% of what it was when it was new. Using my own OBD diagnostic tool, I confirmed that the battery health was near 100%, and that's when I realized what had happened: the technician at Rob's had misinterpreted the *current* state of charge (which was about 50% at the time of the inspection) as the batteries total capacity. Figuring that this would be a simple matter to clear up, I called Rob's and spoke the the technician. From the moment he picked up the phone, was combative and indignant, and refused to acknowledge the error. When asked if I could come by to have the car scanned with a fully charged battery to confirm the error, he said he would charge me for the full cost of another presale inspection. The mistake of the technician and total lack of accountability cost me the sale of my vehicle. If their techs don't understand the difference between a battery's state of charge and total capacity, I certainly wouldn't trust them to do any work on my vehicle. Recommend looking elsewhere.

Firestone Complete Auto Care

Firestone Complete Auto Care

(85 reviews)

Crossroads

I had an excellent experience at Firestone Complete Auto Care. From the moment I walked in, the…read moreteam was friendly, professional, and attentive. They took the time to listen to my concerns, explained what they'd be checking, and provided a clear estimate before starting any work.

I have never been more disappointed by an auto care establishment. The lack of due diligence,…read moreprofessionalism, communication, and overall quality of service at Firestone was completely unacceptable. In nearly 15 years of driving, I have never experienced an issue like this with my vehicle. After bringing my car to this location for service, I was assured that it was safe to drive. Within approximately 20 minutes of leaving the shop, my car broke down and did not even make it home. I was once a loyal Firestone customer, but after this experience, I will never return. I would strongly caution anyone I know against trusting Firestone with their vehicle. An automotive repair facility should be a place where customers can feel confident that their vehicle has been properly inspected, repaired, and deemed safe before leaving the shop. Unfortunately, that was not my experience. What has been equally frustrating is the lack of helpfulness, empathy, and accountability throughout the claims process. I have been left completely dumbfounded by how this situation has been handled from beginning to end. Based on my experience, I cannot recommend Firestone. If you value the safety and reliability of your vehicle, I strongly encourage you to consider other options and do your research before trusting this establishment with your car.

M & D Automotive Incorporated - autorepair - Updated October 2026

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