1. M & A Auto Service

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Niles, IL

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M & A Auto Service

3.5 (13 reviews)
Open • 8:00 am - 8:00 pm

Services - M & A Auto Service

Auto brake repair

Auto engine repair

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13 years ago

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Uptown Auto Repair - The plug your technicians put in

Uptown Auto Repair

(53 reviews)

I got my oil changed here awhile ago, they number one completely stripped my oil pan threads then…read moreadded some repair bolt one that's completely horrible instead of fixing it correctly or telling me then months later I go to get an oil change and my threads are bad I need a new oil pan and they never even told me, horrible experience don't come here. Update Following up you are the last shop that changed my oil so no I did not take it to jiffy lube as you suspect, your technicians failed to notify me that they put a cheap repair drain plug in my car and over torqued it like crazy so it was a very difficult process when I had to bring it in to my mechanic and get it replaced, I Literally had no clue you guys did that until I brought it in for another oil change then I had to buy a whole new oil pan. you guys completely stripped my old oil pan threads and took out the oem drain plug, Never told me anything. Yes I could have called but why would I want your technicians to fix it if they messed it up before?

It was fine. There was a good deal of recommendations for the place and it was only about a mile…read moreaway which made it super easy since I had to get a ride when dropping off and a taxi when picking up. They replaced my battery and the cost wasn't terribly outrageous. They also recommended a company for towing since my car wouldn't start which turned out to be a fantastic recommendation. Whilst the service was quick, I wish they hadn't acted as though my concerns were ridiculous. I also was surprised that they expected me to come that same day to pick it back up. They called at 2-something to let me know it was ready and they close at 5, and when I asked if I should pick up it up the following morning he said he had cars coming and would rather I come that day. When I asked if the following day before 9 would work they said ok, but I was able to finagle it to come the same day after all. Just thought it was weird that they assumed someone would be able to pick up the same day.

ProAuto - Brain

ProAuto

(30 reviews)

I had an excellent experience with Pro Auto. Brian took great care of me from start to finish. I…read morebrought in my Subaru Outback with an intermittent issue that had been difficult to pin down. They properly diagnosed the problem as a bad wheel bearing/hub and got it taken care of quickly. The car is now running great and is noticeably smoother and quieter. What impressed me most was the professionalism, communication, and the feeling that I could trust what I was being told. Brian was friendly, knowledgeable, and made the whole experience easy. I also really appreciate how connected Pro Auto is with the local community and how involved they are with community events. As someone who lives in the area, that means a lot to me and makes me feel even better about supporting a local business. It's not always easy finding an auto repair shop you feel comfortable trusting, but I definitely found one here. Highly recommend Pro Auto and Brian. I'll absolutely be back for future service.

When I was last at the dealership service center for an oil change last summer, I got a huge list…read moreof services my car (2016 Mazda CX-5) was due for. Considering my car is 10 years old and that I've been putting off some of the services for a while, I decided that it was time to get those done; however I didn't like the price that I was getting from this place or the other Mazda service centers I called. I figured I'd give a local shop a try and I'm extremely glad I did! From the very first call I was already feeling good about these guys. Lee picked up the phone pretty quickly; I asked if I could email the list of services to them and get their quotes, and he said no problem and gave me their email. He also answered a few other questions I had and kept everything effortless and professional. After I emailed them I got a quick reply from Brian who also answered my questions and provided the quotes, which were much more reasonable! It was very easy to make an appointment for my car, and even when I had to reschedule there was no trouble doing so. I dropped my car off in the morning and met both Lee and Brian who were both very friendly and personable. Their waiting room is comfortable with a TV, a fridge with water, and even some toys to keep kids occupied while you wait. Since I was leaving my car for the day I brought my Onewheel electric skateboard, which Lee saw, and he showed me his e-bike and we talked a bit about PEVs (personal electric vehicles) before I rode my Onewheel back home. My car was ready for pickup by the end of the day as they said it would be, and it's been running great ever since! I also recently got an oil change there and it was probably the fastest one I've experienced from giving them the keys to getting them back (no more than 45 minutes, compared to the dealership service center where I've waited ~90 minutes on average). Everything has been uncomplicated with no surprises so far! Aside from the quick and straightforward work that they do, I also appreciate that they have a rewards program that helps you save money on future services. They are also regular sponsors of local events and are a big part of the community. It feels much better bringing my car to a local shop that supports and gives back to the community rather than going to a dealership that doesn't really do that. I'll definitely be returning here again!

Firestone Complete Auto Care

Firestone Complete Auto Care

(59 reviews)

Excellent service. Eric took stupendous care of me after a night from hell waiting over 2&1/2+…read morehours for my roadside assistance to come...TWICE! Long story for another day. I was towed there. Luckily, I did that because the run-flat tires that should have been on my fancy Caddy were NOT what was on it. Two different sets (one on the front and one on the back). Neither of which were run-flats. Just ordinary tires. There's no spare on this sports version of a Cadillac because there's supposed to be RUN-FLAT tires on it. Smh. Anyhoodle, by the time I got towed here, it was only an hour till opening so I stayed and headed in just after they opened. I saw the crew trickling in just before 8 am. As soon as I explained to Eric that I was far away from home because roadside assistance only tows you so far and what a hellacious night I'd had, he put me on the books right away to squeeze me in as quickly as possible. Even though they were super booked from all the weekend tires mishaps since the weather has trashed Chicagoland's roads. After discovering the car didn't have the run-flats, we discussed whether I wanted to just replace the two rear tires or get a whole new set. And whether they should be the run-flats since I had no place for a spare in this car. No pressure from Eric. Just information given and I decided to get the whole set of run-flats so I wouldn't be stuck waiting for a tow again. Eric explained in detail how they worked. Answered all my questions. And didn't push the most expensive ones at me. Just suggested a nice reasonable set that was on sale even. AND made sure to give me my Uber discounts! Now that's service. Explained in detail all the costs, taxes and totals. Including labor and the cost for the below find. My day just keeps getting better. Further issues were that I inherited this car from my dad and no one had given me the locking lug nuts' key. It was nowhere to be found in the car either. Cue Eric calling his guy that had the day off but had the only kit for removing and replacing these locking lug nuts to get access to this mechanic's tools. (Yes. They all buy their own tools so lock them up. But he was nice enough to give the shop access without him being there.) Also cue Eric calling multiple shops to get 4 new lug nuts to replace the locking ones. He kept me informed throughout. Told me to have at snoozing in their lounge after my no sleep hell night where I didn't think I'd even be able to make it to a restaurant in the freezing cold to wait. Let alone stay sitting upright in a booth. Lol Their big chairs are quite comfy. Anyway, after all is said and done, I think I paid less than he quoted me even. And he apologized for it taking so long. Told me it would have taken half the time without the lug nut issue. Which I appreciated how quick it got done and that I didn't have to wait all day. Or go away and come back. I would recommend these guys to anyone. Especially due to the great guy, Eric, that's running it. I heard him being professional and upfront with everyone over the phone and that came into the store. Even with being slammed. He was never rude. Just upfront with how busy they were. And he was MY saving angel.

Made an appointment, Drove 40 minutes to have firestone tires rotated;…read more manager claims they don't have enough jacks to service my dually ford e350 truck. They were Firestone tires installed at Firestone auto service center, requiring rotation every 7k miles for tire warranty. They weren't even busy; i think they just didn't want to bother with a low dollar amount service.

M & A Auto Service - autorepair - Updated October 2026

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