It's taken me a long time to decide to post this. However, trusting in and often relying upon word…read moreof mouth recommendations, I felt it more beneficial than not to tell potential new clients of my experiences with DONNA AT ROCK, PAPER, SCISSORS SALON in Fort Collins, CO. She does not LISTEN to clients!!!
NEGATIVE-Bad color experience with DONNA'S error.
Further, and far more impressionable, was the disappointing and unprofessional manner she choose to fix HER mistake. Of point, I made clear at the appointment, my dissatisfaction and dislike of how dark my hair had turned out. After she agreed for me to come back in to the salon so she could "see what she could do," she processed my original ask and unapologetically proceeded to CHARGE ME again for HER mistake!!!!! However, this time, "just for the color."
Negative - - - AGAIN!!!! This time a HAIRCUT. I really wanted to work towards establishing a permanent stylist/client relationship. That's why I scheduled another appointment with her.
OMG! Donna completely botched the haircut so badly that the style I desired was now unachievable. She butchered my hair! Absolute worst haircut of my life!!!!! It will literally be YEARS before my hair grows out enough to support the style I wanted. Just after she made her first cuts, she and I both know the huge mistake she had made. She declared, "I'm an idiot!" I presented with medium length, non-layered, healthy hair. My request, pictures in hand, was a MID LENGTH ANGLED BOB!!!! Initially very achievable! That idea is now years.....away.....
Very nice person! BUT...Caution, caution, caution if your appearance, especially your hair, is of any importance to you, Donna is NOT your stylist.
I'm now spending a fortune on hair growth supplements, shampoos, conditioners, and doctors to expedite growth. BEWARE