I just bought a new car from this dealership and had an amazing experience. Ask for Zain A. he was so patient, knowledgeable and would not give up until I was 100% satisfied. Thank you for your kindness and patience! If you're in the market to get a car, this is the place to go, hands down they are the best in the business! read more

I honestly did not think it was possible to lower my opinion of used car salesmen. But in that at least, Lynne's exceeded my expectations. 1. After deciding to buy the car, Juan had me wait in a back office for Chris in finance to see me. I understand that is a game you play. Thats fine. What I was unprepared for was the transphobic comments about another customer that I overheard from your staff. It was rude to the other customer and offensive to me. And just plain mean spirited. At a Subaru dealership of all places. Honestly, I should have known then that I didn't want to do business with you. 2. Both Juan Rios and Chris Colino went on at some length, unprovoked, about how their mechanic went over my car thoroughly and what wonderful shape it was in. After buying the car, I immediately made an appointment for a full inspection at my local BMW service center. The steering rack was visibly and obviously cracked. The steering rack and rear camber link arm needed to be replaced at a cost of over $8000. In the video from the service center, it so obviously clear that something is broken that I have to wonder if Chris and Juan are liars or if the mechanic is blind. 3. When buying the car, Chris convinced me to get the service contract "in case something is wrong," assuring me that I can cancel with ease within 30 days for a full refund. When I called about the steering rack issue, he suggested that I lie and say it is a new problem to get the service contract to cover it. 4. When I tried to cancel the service contract, Chris was suddenly nowhere to be found. He didn't answer emails or phone calls or even a registered letter. On day 28, he finally sent me the paperwork in order to cancel. 5. I was refunded part of my money for the canceled service contract but not the full purchase price of the contract as promised. When I emailed Chris about it, he promised to look into it and I haven't heard from him since despite follow-up emails that include the dates of all correspondence to show that I did have the paperwork in within the 30 days. 6. Juan did not bother to put in the paperwork for my tags until after the temporary tags had expired, despite an email assuring me that Delaware DMV had my paperwork and we were waiting on them. I am thoroughly disgusted with every aspect of buying a car at Lynne's. Bigoted, dishonest, and a complete lack of integrity make it the worst car buying experience I've had in 40 years. read more

d a very uncomfortable experience at Lynnes Subaru, and I left feeling disrespected and unsafe. I dealt with a manager named Cris, and I felt that I was treated rudely and that I was not given truthful or consistent information during my visit. I also felt that my husband and I were treated differently because I am a white woman and he is a Black man. I cannot speak for their intentions, but that was how the interaction made me feel based on the way we were treated. I told my husband that I would not feel comfortable returning to this dealership. Even though he knows the owner, that did not change how uncomfortable and disappointed I felt during our experience. I hope management takes customer concerns like this seriously and looks into what happened. read more

Purchased a used Precertified 2017 Ford Escape. Don't do business here! They had me sign 3/6 with a 30 day warranty and kept the car three weeks. I have no registration and no plates. The car needs 2000.00 more of work and 1000.00 was done already. They are the lowest level of human being. During that time they wouldn't let me speak to the Service Manager and the Sales Manager didn't return my calls. read more

Second time leaving a review delete my first one thinking they were going to honor their word to help cover the cost of broken sensors and manifold/ac compressor. In the words of Corey their sales manager they only are love for these passing NJ state inspection. Anything else is your own fault for buying from them. They wouldn't let my husband and I both test drive the Tesla model 3 as they wanted to keep the miles low. Turns out it was incapable of self driving and had a bad sensor. $500 and a tesla visit later. Then first snow storm; heat goes out and it's almost 4k to fix a complete HVAC system which isn't a wear and tear issue it's major issue that affects drivability. Oh and it took them from November to last week to get me my plates. Also no inspection on the car, so if it fails then they'll FINALLY discuss paying for the fixes to get it to pass. read more

Best service ever! Danny Lepage (mgr) and his crew are knowledgeable respectful thorough and a pleasure to do business with. I am always satisfied and feel completely safe driving any car that's been serviced there. I have been going there for 35 years and between friends and family have either purchased or leased over 40 vehicles. ​ read more

Went in to see a used Golf R and left after 5 minutes, was told through text that it be ready to drive when i get there, show up im told its on the lift being worked on and asked if i come back another time, must not want to sell cars here read more

Lynnes Subaru - Car Dealers Near Me - Bloomfield, New Jersey

See all

This dealership didn't seem very helpful compared to the other one. The manager, an Asian man, seemed to keep to himself. When my wife came into the showroom, it felt like we were ignored by the team. I can't help but wonder if it was because we're not white. I don't want to assume, but it felt that way. We decided to leave and go to another Subaru dealership with friendlier staff. In the end, we bought a luxury brand instead of Subaru. It just felt like this dealership was biased. read more

If you want to waste your time, come here. Went to see a car to get driven by the sales rep Otto a couple of minutes down the road for him to then tell us he doesn't have the key and then rush us out. And on top of that he says the prices are strict and not negotiable lol. Guess they don't know how many other Subaru dealers are willing to negotiate. Truly pathetic. read more

We worked with John Beneduce in July 2022. This was the first time we bought a car from a dealership and as a Veteran family, expecting our first child we thought he'd be helpful in ensuring we'd get a reasonable deal with full transparency. That was most definitely not the case. He oversold us service plans and warranties that were nothing close to its worth. We had paid off the vehicle in less than a year and tried to get reimbursed for some of the cost of the services and warranties since we had not used it. & while he guaranteed that we could be reimbursed part of the cost for some of the services since we never used it, I signed the application to cancel the plan and get the reimbursement & was told that it'd be 6-8 weeks until we see the check. This was done in June 2023 and after trying to follow up several times, we havent heard anything. We paid $1750 for a service plan that we thought would cover services every 6k miles up to 36,000 miles. So as I come in for what I thought would be our 30k mile service, we found out that what actually was sold to us was only 3 oil changes & 3 tire rotations. The Service Department was very nice and explained what they could the best to their ability but we were completely misled by the Dealership to believe that all our services were covered. Lessons learned on our end for sure about buying from a dealership but if there's a definition of slimy, distrustful car salespeople- I'd say they'd be at Lynnes Subaru. read more

UNPROFESSIONAL. I bought a 2017 BMW 430i from david (sales person) on the way back home the coolant light came on. I called the dealership trying to reach david for a whole week I wasn't able to, then i went to the dealership exactly a week from the day i bought the car. I was there for 4 hours and a half waiting for them to tell me yea it's under warranty and if i need a loaner car. I said yes and then i waited for hour and a half to get one. There excuse was we don't have any loaners we called more than 4 places when i went outside the car was cold engine was cold everything was cold which means the car was sitting outside the whole time. Service manager has the most attitude i ever seen in my life Cody or Corey one of these 2 names and then after 5 days of them having my car and giving me no updates on it and i was trying to reach them the whole time and i couldn't. The receptionist her name is Ingy answered me with also an attitude not as bad tho. And i asked to speak with the general manger she put me on hold for 10 mins when the manger is on vacation and he was even there i had to hang up and call again. THIS PLACE IS SO UNPROFESSIONAL AND WILL LIE STRAIGHT TO YOUR FACE. read more

Yesterday I bought a new 2025 Subaru Outback Limited with the help of 3 Lynnes Subaru staff members who made the experience easy and enjoyable. Steven Schwartz, Jeff Falk, and Jordan Goldberg were knowable, friendly, and a pleasure to do the business of buying a great automobile. They paid close attention to all the details of making my purchase one I will look back on with pleasure. read more

Absolutely HORRIBLE dealership. They post online listings on autotrader at a price that is only eligible for purchase by prior customers AND military - without disclosing that if you are NOT military and NOT a prior customer, you will pay $2000 more!!!! That excludes more than 99.999% of potential buyers. And then they try to tack on a fee for the process of certifying a vehicle (in addition to the 2K up-charge that one does expect to pay for getting a certified vehicle). A truck totaled my family member's car so we are already stressed but we are 100% financially qualified to buy a car this week and we did not appreciate having to deal with SCAMMERS.... If I could give 0 stars I would. read more

If I could give less than 1 star I would. I took in my 2016 Subaru for an issue with my valve body transmission. This was an issue diagnosed by another mechanic, so I called the Subaru center where I purchased the car (more on that later) where I was told it was covered under warranty. I decided to take to Bloomfield Subaru location since it was closer to my home. When I told the repair center the issue and that it was covered under warranty they insisted that it wasn't and then after giving the car a 4-point inspection suggested more than $15K in repairs! At that point I called the original Subaru center (Liberty Subaru in Emerson) and they reconfirmed that the part was covered and that they'd see it that day. After taking it into them - again Liberty Subaru in Emerson!!! - they gave me 50% off on inspection since it was already reviewed and then diagnosed the valve body transmission and an issue with the axle. Total cost thanks to warranty - $334. Bottom line - Liberty Subaru Emerson is 30 minutes away but honest, accommodating, and professional. Take the time...take the drive...and thank yourself! read more

have built in fees to jack up purchase price on used cars including over 2200$ for a "Lynne certification" and close to 1000$ for a "prep and documentation" fee. these are both unnecessary in my opinion and make it illusory to buying a car for the advertised price. will opt to go thru a private seller. Frank S Cohen MD read more

We just bought a Subaru Forrester on Bloomfield ave in Bloomfield NJ for some reason Yelp seems to think I am California...). anyway - EVERYONE we met at Lynnes was nice and went out of their way to accommodate us. Our Salesperson was Juan - he is very knowledgeable and showed us all the benefits of driving a Subaru. It was like buying a car from a friend and the niceness did not stop when we gave him the check. He took care of details like the transfer of insurance - I highly recommend Lynnes if you are looking to buy a car read more

Copy of complaint to BBB: Interaction was on February 8, 2013. No money was paid. Business advertises a certified pre owned (CPO) vehicle with VIN 4S4BTAPC8M3107464 for $30822. After spending a couple hours checking things out, when we sat to discuss price, they wanted to add $2690 in fees that they claimed were required by Subaru and the dealership for certification ($1295) and reconditioning ($1395). Their explanation of the fees didn't make any sense, as they noted some of the same things under the certification fee as they did under the reconditioning fee. I noted the vehicle was advertised as CPO at the price of $30822, not as a non-CPO vehicle at $30822 with the option to certify by paying extra. The salesperson said that price was meant to get people in the door. I believe this is considered false advertising even if there might be small print somewhere noting that there may be additional fees. These additions were equal to a nearly 9% up charge to the advertised price before accounting for the standard additional costs of document fees, sales tax, and registration fees. Also, the salesperson let slip that the car hadn't actually been certified yet, as it's still being used as a loaner vehicle and needs to be run through the certification process once the customer currently using it returns it. It was also a bit concerning to hear the car was advertised as passing the inspection when the inspection hadn't yet been done. After leaving Lynnes Subaru, I communicated with another Subaru dealership nearby to check if this was a standard fee charged by Subaru, and the salesperson at the other dealership explained there are no fees to certify a vehicle. However, it seems this is common practice at Lynnes Subaru, to advertise a low price and then add fake fees once a person goes into the dealership. I'm hoping someone can investigate them for false advertising and hopefully stop the practice and maybe even impose some penalties. Notes: After thinking about things, even if the dealership offered me the car at the advertised price, I would not buy from them. This practice really shows how they deal with customers. They're a place I wouldn't trust with an important purchase like this. You can see how the car is advertised in the attached screenshots. However, the out-the-door price they tried to charge was the following: $30822 for the vehicle, $799 for the doc fee, $2273.64 for taxes, $300 for registration, $8.15 for CVR (to print temporary plates), $1295 for policy certification (supposedly required by Subaru to certify), & $1395 for reconditioning (supposedly required by dealerships to certify). This equaled an out-the-door price of $36,892.79 for a vehicle advertised at $30822. Without negotiating on the advertised price, the out-the-door price, which should include only the sale price + doc fees + taxes + registration, should've been around $33,900, give or take a few bucks. That's a final price difference of around $3000. I strongly suggest you check Yelp reviews & BBB ratings for other dealerships in the area and drive a little further if needed to deal with a trustworthy place. read more

See all

My car's engine was significantly damaged and the dealer tried to charge me $13,000 to repair it. It was too expensive to repair and so ultimately I decided not to but they charged me almost $900 for parking. FOR PARKING on a CAR LOT. that's a travesty and really unfair Don't ever ever go there and the customer service person was completely unhelpful. Seemed to be on vacation every day. John was the one that specifically charged me for storage. Parking. For $900!!!!! read more

Dishonest, told them my budget mult times and I would cover taxes and tags, was up front and told them I did not want to waste either of our time. Had a non salesman reach out to me acting like he was the salesman telling me he spoke to his mgr and agreed to negotiate withiin my budget. Drove over 2.5 hours to be thrown to another salesman with no acknowledgement to the agreement, come to find out it is a call center rep to drive people in. Was talking to a couple on the way out to keep them accountable and was threatened with calling cops. Get a car here at your own risk! Also said car went thru 172 or inspection yet could not produce an inspection report, said they had their guy check the remaining life of brakes since did not have, while taking car and plugging tire after test drive without telling me up front. read more

Salesman misrepresented what you get with Starlink subscription although I asked very specific questions, and the managers are just the worst drill sergeant "sell by bullying" vibe. Still three stars as they got me the car I wanted, but do not plan to return for next purchase. read more

If you value your Subaru vehicle, don't come here but go to Liberty Subaru in Emerson (it's a hike but you'll see why it's always worth it). I came to Lynn Subaru for a simple oil change and windshield wiper fluid refill (it's less than a 10 min drive from my home). Why did 2 weeks go by and my oil light come on? I went to Liberty Subaru in Emerson and they told me why: Lynn Subaru left the drain plug loose. Emerson Subaru charged me a fraction of the cost to top off my oil, tightening the drain plug and APOLOGIZED on behalf of Lynn Subaru for their inept service. Lynn Subaru has consistently done sloppy work on my Impreza. They overcharge and over diagnose things that aren't even legitimate issues (they once told me I'd need new spark plugs at 70k miles??). The guys in the back are so busy lifting weights and the guys in the front keep chatting about forcing customers to fill out surveys so it's looks like they actually do a decent job. David gave me a discount for waiting close to 3 hours for lousy work. I tried calling today to get into contact with him to communicate my dissatisfaction and someone said they couldn't locate him in the building. Do you know how small this building is?? I'm still in disbelief these guys fumbled a basic oil change. Please learn from my costly mistake and save time by going literally anywhere else. O/5 stars read more

Just stopped in to look at a outback and I walked right out. What a circus.

Please refrain from approaching this dealership. I had a previously agreed-upon deal from Truecar, and I called on three separate occasions to confirm the details of the deal. Despite this ,I drove for a hour and a half to the dealership only to be informed that they were unable to honor the deal. The Salesman was nice. The manger should not have a job. Truecar and Subaru needs to drop this dealership. If you get a call from Aryanne or Paul don't answer it. read more

Where to begin. This dealership will treat you like family and go the extra mile. Came in to look at a model and moments later drove it off the lot with plates and paperwork in hand. This is how all dealerships should operate. I would like to shout out to Lou in sales and Joe in financing. They are amazing people who care. Will recommend to friends and family. read more

Lynnes Subaru - Prepping the car. - Car Dealers Near Me - Bloomfield, New Jersey

See all

Please be advised that this dealership is bad. Sales person Miguel Sanchez, the worst. Finance manager Giovanni Serrano sold me a extended warranty even after i said i didnt want it. Then he said i wouldnt get the loan if the warranty wasnt in the deal. This is a $3,650 loss for me. Please be advised that in the contract it says "contract is Not REQUIRED in order to purchase, lease or obtain financing for the vehicle." After 3 weeks of trying to get a hold of Giovanni i still havent heard from this so called manager. please take precaution when dealing with with dealership. read more

This is THE WORST place to conduct repairs. Their lack of customer service and efficiency is astounding as the front desk employees are total idiots. They mess up the initial intake form and double charge for services / issues that their technicians initially didn't accurately diagnose. I am currently rebutting an additional charge for an issue they incorrectly diagnosed and fixed twice. Twice!!! READ YOUR INTAKE FORM CAREFULLY!!! They are notorious for not calling customers on special orders whom are waiting to get repairs. The lack of knowledge with the front desk people is amazing yet the bullshit spiel is real and if you are not careful, you'll be paying for services not needed or overcharged. Then when you call, you are given the run around with transfer after transfer and having to CALL THEM over and over again. Ridiculous. I left and returned only for a recall issue and decided to get needed repairs done. Big mistake as WORST PLACE EVER!!! 02/13/20: In response to Subaru's response - why should I have to call you? Why can't you / Subaru call customers who have issues? Shouldn't customer service be of the utmost importance when there are other larger dealerships that provide better customer service? Sheesh. Idiots all around. read more

I recently purchased a subaru forester from Lynne's Subaru in Bloomfield and I couldn't be happier with the car and the service. I absolutely love my forester and I can't say enough about the staff at Lynne's. They went over and above to make sure I was completely satisfied with my vehicle. I will probably never buy anything but a subaru in the future and wouldn't buy it anywhere but Lynne's. read more

ZERO STARS. Might be the worst dealership I've been too in 48 years! I tried to get service here years ago and they were very rude, so I left. So, I gave them a 2nd chance on parts and very rude again so I left. Now I had to get my car serviced here because it is only 10 mins from my home compared to the 45 mins I drive to another dealership in Orangeburg NY for amazing service. Now I am trying to get refunded for the flush I should have never gotten. Lynne "fixed" my valve body under warranty but refused to change the transmission fluid even though the fluid is under warranty. Even corporate told me the fluid should have been changed but Lynne decided to not do the right thing. They just topped it off with "2" assuming that is 2 quarts. So if my trans is down 2 quarts, maybe look into why and fix it under warranty? Maybe go above and beyond? NOPE not this place! So I had my other dealership change the fluid and all was well for a few days. NOW all of the lights are back on the dash so I brought it back and they told me the OTHER dealership messed up the transmission by changing the fluid and what looks like to be oil or coffee fluid and not CVT fluid. This is all on video and corporate has seen it. Here is the video: https://55936.iserviceauto.com/fc81cfa21d7f48e7e81e5f4d36640c762b695c13 So Lynne just cleared the "old codes" and says no idea how they are back. BTW once you clear codes they are gone for life so nice trick trying to blame another dealership for you installing a faulty part. They said the "BAD" fluid is now messing with the trans and that's is why the lights are coming on WOW. But they told me the fluid did not need to be changed because it has nothing to do with the lights. SMH get your story together Lynne! NOW the lights have been on and off for 2 weeks now. Amazing ha! Pretty embarrassing to disrespect another dealership so I am now working with Corporate to get my car fixed properly. The other dealership is aware of the video and taking action also. My 3rd party remote start no longer works now also. They said they will not fix that. BEWARE OF THIS PLACE!!! ZERO STARS! I just called the service manager John and HE HAS NO CLUE ON THIS REPLY SINCE HE DID NOT REPLY. IT WAS SOMEONE ELSE!! GREAT JOB SUBARU! Here is the link stating that another Subaru dealership put oil or coffee in my transmission and NOT CVT fluid: Rob, I'm really sorry to read about your recent service experience. It's clear that we've not met expectations and for this, we apologize. We take all feedback seriously as it helps us improve our service quality. Your situation sounds complex and needs immediate attention - let's get in touch directly so I can assist you further with this matter. Thank you, John Ochs - Service Manager - 973-680-1500 read more

It is the worst dealership and Deriam is the worst sales. I placed an order in august and with Deriam. After two month, deriam told me that he placed an order for a model Subaru no longer manufacture, so that he had to place an order again. I was really upset but I agreed to place order again. Deriam confirmed the order and called me to let me know that the car will arrive in December. When I call to get update today, Deriam denied received confirmation from me. So basically after approximately five month, they did not place an order. It is ok to make mistakes, but the deriam made the same mistake twice. The worst part is he did not admitted it, but choose to lie to their customer. Please keep away from this dealership. read more

While getting my car service, I had a very awkward interaction with another customer when he would not leave me alone and made me feel very uncomfortable. The staff at Lynne's quickly recognized my discomfort and removed me from the situation. They helped me leave the premises unseen and wait across the street in another building until my car was done being serviced. It was all handled quietly and safely. I really appreciate the workers at Lynne's for helping take control of the situation. read more

Lynnes subaru is by far the best dealership experience Ive ever had. First off, my salesman, Sergio Ramirez was the best salesman ive ever had. He was patient, understanding, and answered every question I had. He's very knowledgeable on every car on the lot and takes his time with you during the whole process of looking and buying a car. Even if I had a question after I bought the car, he's quick to respond to an email. It's hard to come across service like that! Also Jeanette Maury is very friendly and helpful! She's quick to answer the phone that sometimes you dont even hear the dial tone. This place has great customer service and I'd recommend it to my friends and family Thank you Sergio and Jeanette you both made buying a car a less stressful event. read more

Not pleased with service clerks attitude towards woman! There was an issue that Subaru vowed to correct & these male chauvinists treated all woman like 2nd class. They were just about denying there was an issue when it happened "At the dealer! I'll Never purchase a vehicle here again!don't waist your time it's not worth the aggravation!!! I thought service was just that, not make everyone who comes through the door feel inferior. read more

Too often car dealers let us down. Either sales or service is lacking. Today I was pleasantly surprised when the Mgr of the service Dept, Accardi went out of his way to assist me. My car was going to take longer to repair and he saw I was stuck without it so he graciously offered me a loaner car. I had some many things scheduled today that I would have had to cancel. It may have been a small courtesy to him but it really bailed me out. Nice fellow. Thanks to Tony and Caesar there for having such a thoughtful staff. read more

Had a great experience leasing my new Subaru Crosstrek. The positive: I got the one I wanted, with the features I wanted, no problem, and I got my first color choice. The buying experience was smooth, no hassles, no high-pressure The salesperson (Alan) was as nice as could be. For such a young man he was extremely courteous and really knew quite a bit about Subarus as well as other cars. Talking to him about cars was easy, and I never felt like he was dismissive of me the way I have felt at other dealers in the past. This was probably the quickest I've had the paperwork completed ever when buying a car. The plates came in quickly, I picked them up today. The lady in the finance dept was just as nice as could be. The not so good: The dealership parking lot is way too small and a nightmare to navigate. They have to stop traffic to get you out of the place safely because of the traffic on Bloomfield Ave. The dealership floor is very smooth tile and it's slippery as hell. Don't wear dress shoes. The salespeople were all sliding around, and my work shoes were not very sturdy in there. I bought a used Forester from them in 2010 (I still have it, 167K and still going strong) and they used to be across the street. I also bought a 2008 Altima from their Nissan affiliate. So, Lynne's has done well by me over the years. I am not strictly loyal to one dealer, but I feel I was treated well and got the best deal. read more

No really interested in a Subaru after visit. Tight space and cars weren't the best.

Let's start my review when I purchased my car 3 years ago. I bought a CERTIFIED pre owned legacy and within a week the car would shut off after my hour commute to work. Literally shut off at lights after running an hour. I go and send my car back I'm given a loaner and it's there for 2 months. Now I TOLD them numerous times it takes my commute to work which is an hour and then it will guaranteed shut off at the first full stop. They didn't try this ONCE and returned it to me. My first 3 hours with the car I'm driving upstate and the transmission completely fails on me going 75 MPH almost causing a major accident as the car shot down to 25 MPH. Another month passes the car was deemed totaled and the dealer had to give me a newer car at a much better price. Still about $60 more a month then I wanted but it was a steal. Granted they gave this to me to avoid a lawsuit as they didn't certify the car properly. NOW fast forward to a month ago. I get a call for 2 safety recalls. I haven't brought my car back here for a single thing seeing the level of incompetence was at an all time high 3 years before. put my car into the shop at 8 am on Friday August 14th and planned it early bc there was 2 recalls. They were behind 14 cars from the day before(wow great job) and told me it might not get done today. No problem I took off today for this but I don't need my car this weekend. I just need it before Monday for work. Fast forward looking get a call at the end of Friday saying there's 2 cars ahead of me still. I was told I'd get a call the next day when it was done. Saturday starts and I'm doing things I need when I catch the time, I call it to find out the shop closed without contacting me. I was told my cars probably done(they can't check or do anything since the service area is closed, that's an issue, it's info systems there's no reason they shouldn't be integrated with tech today, that's basic stuff). I come in at 7 am Monday and wait for 30 mins for it to open. I was told that the job was expected to take a week, which no one told me, and that they didn't even have the parts needed until Saturday(not mentioned in the Friday call). If I had known that I would have requested a loaner on Friday but now of course an hour into my expected work shift I am being told that the work could take a week to do. No one told me that as a matter of fact no one told me the recalls I was just told I had 2 safety recalls that would be done free. While this was all happening the service manager was yelling at and firing a worker in front of me and another customer. This is not only unprofessional, but the worker in question was IN THE HOSPITAL and had his discharge paperwork from COVID. It's clear to me the owners of lynnes either don't care about how they are represented or they are as incompetent as their dealerships come across. Normally I would not come after a business like this but it's clear from The top down the leadership and workers have no respect for their customers. The lady who checked my car in had the AUDACITY to raise her voice and give me attitude saying she talked to me Saturday. Check your call logs and you will see your workers are lying to save themselves. THAT to me is unacceptable. Mistakes happen but in my 3 years since the purchase nothing at all has changed if anything the workers here have gotten worse. It's a shame as I'm approaching the end of my financing and was truly considering giving the sales department another chance but now there is NO WAY I'll be bringing or recommending anyone come here. I'd rather drive the 40 mins to Paul Miller to give them my business. I'd also like to add while there that the other customer was having her own issues with them and was giving them a final chance. I told her about my situation and then she saw the lady yelling at me and how the manager treated me and as she was leaving she said good luck I hope everything works out for you. If the best part of my experience at your business is that ANOTHER CUSTOMER can relate to my stress and my issues with your service THAT sois a major problem. To summarize, they sold me a car that was CERTIFIED but in no way was safe to drive, They spent 3 months total "fixing" my issues just to almost cause a potential fatal accident due to their negligence , their solution to all of this was to provide me a more expensive car then the one I originally purchased and said take it or take a refund(I traded my car in which was now gone and not available to return to me), and then after 3 years staying away they plan my car a month ahead and not only could they not honor the time the scheduled me but they couldn't even communicate the job details let alone that it's a major job which would take a week and to top it off tried to blame me. Corporate needs to take away their ability to sell Subaru as it does not do them any favors and I will 100% be relaying this to corporate read more

I spent $1300 on auto glass and they couldn't bother to properly attach the antenna to the windshield

Terrible service department. Brought in my car for an airbag recall and oil change on Monday morning at 8 AM.Service rep talked me into doing the scheduled maintenance. Service rep told me there would be a possibility of the car not being ready until Tuesday. That was OK by me. Here it is Thursday, I have no car, and no one returns my calls from the service department. I am going to pick up my car at noon whether it is ready or not and I will never return to the Subaru dealership for service. read more

Was actually pretty impressed with how friendly and courteous the staffs were here. Had to drop off the car here and get a couple of things done and was pleasantly surprised by the staffs here. They seemed genuine and friendly. Would recommend read more

I left my car at Bloomfield nj Subaru. I was given a loaner which I maintained very well. I kept calling for months about my car and because of pandemic I assumed it was backed up. I paid for new 2 new rims which only one was given. They stated that I was given a new tire but it's the same tire on there and the side molding panel was missing bolts and is also scratched. The oil leak that the transmission had was fixed. The car was filthy also. It was like a junk car when I came to pick it up. read more