I am still trying to wrap my head around what happened as I had read so many great reviews and initially everything had been going great. It was super easy to request an inspection and Todd was the electrician who did the inspection. He was really great, very knowledgeable, and not afraid to take on a project where I needed complete rewiring. However after that, it took a month to get an estimate back even with calling Todd and other staff to see if I could get the estimate sent to me. I ended up driving to the office to ask them again in-person to please send me an estimate. It took the admin/secretary getting Todd on the phone and having me speak to him where he said something else had came up and Brian or someone didn't send the estimate to me but they didn't and I would get it in the next day. The first explanation weeks prior was that he (Todd) had been in vacation and he would get the estimate to me asap, which did not happen. I was so frustrated and heartbroken at this point that I simply said okay and drove away. The estimate itself was very basic without a breakdown of anything. Basically just said to rewire the home would be 18kish. When I asked more questions, it became obvious that I would have to find another company as the communication breakdown was just too bad with Todd with either slow responses or none at all. He is a great guy and I appreciated his insight but it felt like either he or the company, or perhaps both, did not really want to do the project and were giving me the runaround for over a month. read more