Such amazing service - prompt, thorough, and did an excellent job at such a great price. They have…read moreintegrity and are very professional. Everyone I dealt with was so nice and accommodating. I highly recommend them!

You have to show up…read more I called to have some minor electrical work done at my home. I sent a description of what I wanted and even provided photographs. I was told my appointment was his first stop on the scheduled day but he never showed up. I called after he was more than an hour late. The woman that answered the phone said she'd call the electrician and get back to me. Twenty minutes later she called and said "he dropped the ball". Yes, he certainly did. It sure makes you wonder about the legitimacy of all of the 5-star reviews he has (mostly from Yelpers with only a few reviews).

Beautiful show room full of all the lights you could dream of. Came in looking for 2 pendant lights…read moreand wanted to leave with so much more. Staff was friendly and the warehouse bought out my boxes in light speed time, pun intended. They have so much more there than just lights ... fans, tables, chairs, pillows & Knick Knacks galore. Signed up online before my visit and got a $20 off $100 coupon! Can't beat that! Come take a peek when you have some time to kill! Original pieces for all price levels.

I would not recommend this company! We were told to use them…read moreby our builder bc they would make sure we get the right lights, lights that fit, and warranty. Well we picked a light for our master bath, they said it was too big and to pick another. I picked another light that they approved and when it was going to be installed, it's too big. The first said they can't return it bc it is special order (even if it's in stock but over $500, then it's considered special order). So it can't be returned. Then they told me that they would allow an exchange but they will only give my 60 percent back. This is absolutely ridiculous.

I was forced to use this company by my builder when my house was built, and the experience has been…read moreextremely disappointing. I purchased several light fixtures from them, only to later find the exact same lights at Home Depot for one-third of the price. On top of that, about ten of the fixtures were missing a small bolt/nut that holds the shade in place. This makes changing a bulb extremely difficult. Only one fixture included the correct part, which is how I even realized the rest were missing. I searched every hardware store in town for this tiny 15-cent nut--no one carries it. When I contacted Wilson, they told me to reach out to Maxim, the manufacturer. Maxim then told me to contact Wilson because they were responsible for making it right. In the end, I was told I'd have to pay $10 per light fixture for each tiny nut--something that should cost pennies and should have been included in the first place. This is unacceptable customer service. After paying hundreds of dollars for fixtures, the least they could do is provide the missing parts. You would think a lighting store would carry basic hardware for the products they sell. Instead, for what they want to charge me for a few tiny nuts, I could buy several brand-new lights. Absolutely ridiculous. Would not recommend this place at all

Deb did such a great job of listening to our needs and helping to design the perfect look. Lance…read moreand Joe were professional in their installation and flexible. Thanks for putting f the final touches on our new home.

I haven't been in person yet, but just from talking on the phone with Jessica, I'll definitely…read morecheck out the store soon! I was looking for a locally owned business that actually sold bulbs, as sadly, the other local lighting stores don't, and the big box stores don't sell the good quality ones. Jessica was extremely helpful and friendly on the phone, and said that they had some available in a different lum/K than I was looking for, but could order them. It's so nice to see a company that cares about quality products and customer service!

Very helpful and customer service was great. We will go back if we need parts or serviceread more

Absolutely great service and friendly. Was patient with my issue and was able to help me program…read moreeverything.

Called twice. Both times they took all my information and discussed what the issue was. They then…read moresaid they would transfer to someone so they could call me to schedule an appointment and someone would call back. No one ever returned my call.

Emily and Cody showed up for an estimate 30 mins past the agreed time. They provided an estimate of…read more$8,500. My other estimates have all been below $2,000 (except 1, I left them a review on Yelp also), and lowest one being a bit below $1,500. This one is by far the biggest scam in all of Kansas City. This should qualify for attempted robbery. How is this not criminal? Shameless and disgusting. Hope your business burns to the ground. Response to the below: First, learn to count and type. There are 2 other companies that I left poor reviews for. People should be informed of the truth. I know that is something that is unknown to you and the people who work for you. You actually have the nerve to respond to me and try to justify? Wow. Who raised you? How can you even act surprised from my feedback? Can you focus on the pure number that I was quoted? Your "business" quoted me with $8,500 when the real cost of the job is below $1,500. Do you understand that the kids you sent to my address just tried to scam me for $7,000? Of course, with your permission and teachings! You are not running a business, you know exactly what this is. Do not make assumptions about how many companies I have had provide me with estimates based on a few poor reviews on Yelp for people like yourself. Your mind thinks this is about the price? This is about morals and ethics. Best of luck staying in business. The world needs more people with morals and ethics, try to get some. Call me anytime so I can lecture you about the consequences of your behaviors. Try having some shame. Take accountability for being called out on the truth and realize you cannot hide your true colors. Best of luck to you with karma. Feel extremely grateful that I am not filing formal complaints against your business yet. Do NOT dare justify or act surprised when you know exactly that the kids you sent have 0 morals also and are going nowhere in their lives, similar to their boss. Learn from this, stop these kinds of acts against people immediately. Get some morals and ethics, and don't let me catch you doing this again to anyone. I will file formal complaints and have your "business" shut down if you don't understand what that means. Because you are NOT running a business, and you won't be allowed to continue to operate under such name. Change, and begin treating people fairly. Otherwise, be prepared for the moral and legal consequences. Your choice!

When I asked if they could give me a quote they assumed I meant over the phone. I was expecting to…read moreschedule a time for an onsite estimate and they didn't want to schedule an estimate appointment, only wanted to schedule a time to install and told me it wouldn't be accurate to give me an estimate over the phone. It was at this point I realized they were not interested in my business. I informed them that I already had one estimate but wanted a second. He told me the estimate I received sounded fair. We ended the call, and a few moments later I get this voice message. To which I thought, no thanks. "I was just speaking with one of the guys and we thought we would come out tomorrow and take a look at the situation anyway give you a quote maybe we can do better. Give me a call at - when you get a chance thank you..."

Very disappointing. The camera didn't work properly and they wouldn't refund any of the cost of the…read morerental. Their terms and conditions say they offer to inspect and test the equipment before they hand it over but they failed to do so.

something has happened to one of them for them to have turned off the phone. I took three lamps to…read moreRick in September and he seemed very frail. I would suggest anyone with lamps there for repair should write a note with a description and phone number. I'm just hoping maybe a family member will help them sort this out.

Dropped off my lamp in the middle of May. I would like to pick it up, as it has still not been…read morefixed. However, the number for Rick is no longer working. Is there a new number to contact him? I just talked to him 2 weeks ago.

Outstanding selection and superior customer service. This is where the professionals go for…read moreproduct. The staff is very knowledgeable!

Been going here for years. Bring in the bulb that needs replacing, know how many watts you want,…read moreand this store will likely have it. Excellent customer service!