Overall, I really enjoy my neighborhood Ace. The majority of the staff is helpful and…read moreknowledgeable. However, there is one employee (a male with long-ish wavy hair, likely in his mid-30s) who clearly knows his products but often delivers suggestions in a tone that comes across as condescending and judgmental. I'm sharing this only as constructive feedback, as I otherwise have had very positive experiences and appreciate the store and team.

Owner Dave has seen to it that his entire staff, including the young ones, knows the stock, and…read morewhat will do what.

Great service, lovely atmosphere. I feel like I'm stepping into the '50s when I walk through the…read moredoor (that's a compliment). The little guy behind the counter was very helpful and knowledgable, if not a little odd, he pointed me directly to what I needed and gave me some real solid advice to help me with my project. Guse Hardware has a great selection of parts and pieces for any repair project that you may have. The value is also outstanding. Great little neighborhood hardware store.

Wonderful service to get the things you need to fix those home projects. I love how they are…read morelistening and willing to help you every step of the way even if that means ordering it for you if they don't have it. So glad they are part of the fabric of the neighborhood and have parking in the back for their customers. Very biker friendly if you want to go on Bryant Ave and not drive. Also I didn't realize they have services on their website and referrals to other home businesses that can help if they can't. Thanks Guse! Will save all my hardware needs for you!

I brought Joe a very difficult problem none of the standard pieces worked but he pulled a bunch of…read morethings together and now my wheelbarrow is better than ever, it doesn't even squeak anymore! Joe always delivers but this one was pretty dear to my heart

Solved my problem in 1 minute! I spent HOURS at Home Depot and Menards looking for a bidet tee…read moreadapter and couldn't find the right part. Settergren's manager looked at what I was trying to do and brought the correct part to the front of the store in ONE MINUTE!!! Priceless. I will always come her for plumbing questions in the future. I wish I could give 6 stars!

I love this store! I actually get excited to go there! They have a great selection of everything I…read morehave ever needed, and their staff is incredibly friendly and helpful. I am greeted by someone every time I enter the store. I am very grateful to have Nicollet Hardware near our home.

Amazing staff - Darnell was outstanding in helping me today. I was trying to back into my driveway…read moreand got my car stuck in the alley ice ruts - Minneapolis plowing was not top rate this winter. Darnell delivered bags of salt and traction grit. He brought an ice pick and worked on the ruts, then spent time pushing the car to get me out. He was amazing and delivered outstanding customer service support today!! He was absolutely fantastic!!!

This store is located just a couple of blocks from me; very convenient! Always friendly and very…read moreprofessional. Although they may not have everything I want, they usually have something I need. Give them a try! Might be worth it to work on their web page a little bit.

Walked in and immediately had great service from the man working. He asked what I needed and found…read moreit for me right away. I was in and out in just a couple minutes. Really great customer service & nice selection of products!

The garden center had so many beautiful plants! I appreciated the explicit signage about sun…read morerequirements, perennial vs annual, and all the clearance prices! I definitely scored during our visit. One employee was super helpful. They approached me and offered help. I was looking for something specific and they walked me over to where it was! Another time during the same trip, I needed a cart while already in the garden center. There was a group of employees by the checkout there goofing off, which is fine by me (I'm not their boss), but it took asking excuse me twice to get help. One employee grabbed me a cart and the others just stared at me awkwardly. we checked out with the main self-checkout, not within the garden center, and the handheld scanner made the process much easier! Unfortunately one of the plants didn't have a sticker. Again a group of employees were chatting in a circle near us and we couldn't get their attention for help.

The Home Depot, Richfield, Minnesota…read more CHEATED BY HOME DEPOT: After my (very successful) back-fusion-surgery, I have limited bending down. So we ordered a GE bottom freezer fridge with ice maker from Home Depot. The fresh food shelves are at eye level. Very nice. But no ice maker. The fridge was delivered with the ice maker in a box. The Home Depot installation team did NOT install the ice maker. I called Home Depot many times, hours on the phone. "Can you send someone to install the ice maker?" No. "Can you recommend someone to install the ice maker?" No. "Can I hire The Home Depot to install the ice maker?" No. So I contacted local Nicollet Appliance. They are always honest and reliable. The person from Nicollet Appliance came out, looked things over, checked his phone. "They sold you the wrong ice maker!" "No you can't order the correct ice maker. GE does not make an ice maker for this refrigerator!" No charge. Nicollet Appliance is always honest. Not Home Depot! BTW, our new GE fridge from Home Depot is noisy. Day and night. I cannot set the correct temperature in the fresh food compartment and the freezer at the same time. One is always off correct temperature. The crisper drawers are weird. They have an indent in the plastic walls cutting their capacity in half. Just wasted space for no reason. Weird.

Well I go to a big box store when you can go to your local Settergrens?! this is by far my…read morefavorite hardware store in the Twin Cities. They have an excellent selection and the best customer service ever. When the staff recommends a product, you know that they stand behind it, they've tried using it and it is a high-quality. I bought a new ice scraper today that is by far the best ice scraper ever. I had at least 1 inch of ice on my driveway and it got right underneath it without killing my back. PLEASE BUY LOCAL! AND PLEASE STOP IN AND MEET MARK AND THE CREW!

Fantastic hardware store!…read more Mark has probably saved our family thousands of dollars over the years ($1,300 in plumbing quotes alone) with his advice to solve problems backed by knowhow and knowledge of the problems his products help solve! This month the shower faucet was leaking. $3.99 kit of washers combined with Mark telling me which ones to try first. In 30 minutes, the leaking was fixed. He has done this multiple times. I literally search the internet for how tos and Amazon for products to fix a problem, then look at Mark's site online to see what they have in stock and buy it Settergren's of Linden Hills instead. When I don't know I ask... and he doesn't charge me for the advice... Mark is also great with referring service providers. I have a beloved ~30-year-old Toro lawnmower that was taking 12+ pulls to start. I thought I was going to have to replace it for $500. Mark referred me to Glen Rud, a fantastic, honest, and reasonable small engine repair expert in located in Richfield. Glen fixed the problem and I had it back in 1.5 days. It just needed an adjustment to the choke... Fantastic hardware store!

The store has been closed and cleaned out for a couple months, No notice on the door when they may…read morereopen again. Poor management !

As a long-time resident and frequent shopper for a small and always helpful business that I could…read morecount on when I needed guidance, I will never be back now that it is under new ownership. The female owner was short, unpleasant, and directive and knew nothing about the products. My mom had the same experience a few weeks ago. If you are looking for a helpful place, this is no longer the place.

I love the Midwest Menards phenomena. Our own regional Home Depot, just a bit different. Menards…read morehas a magical escalator ramp to a fun-filled second floor. I came in to this location for some lighting supplies, pet friendly rock salt, and a car window scraper/brush. I got all 3 things in less than 10 minutes. Most of it was due to the helpful staff. One woman was really nice and walked me to 2 of the items, one at a time. Very patient. The other was stocking shelves and deep in the thick of it, but still smiled and waved me over to the next isle for what I needed. You bag your own stuff at checkout, but their plastic bags are really durable and great for reuse at home.

I always shop online. Seamless pickup experience and great deals. I recommend signing up for their…read morenewsletter so as to never miss a deal.

Jerry's for the win, again! They have now helped me with TWO seasonal needs…read more First, they are where I found the cheesecloth that I desperately needed for my Halloween costume. It was exactly right for my purposes. I am absolutely going to use it again the next time that I need to see out of a mask. Ten/ten recommend. Second, they are my go-to for winter insulation. I love my louvered porch windows in the summer--they are great for getting the air flowing. In winter? Somewhat less enamored. My porch gets cold, which means my living room can be a bit more invigorating than ideal. I always know that I can go to Jerry's to pick up window insulating kits that will help seal the cracks and keep me cozy. Good prices and some of the most helpful and courteous staff in town--this is a truly awesome neighborhood resource.

It was a quick stop to get some drain cleaner. The Bathtub decided that it wanted to hold onto the…read morewater, and the previous attempt to get rid of the problem didn't work. So, we knew that we needed something more powerful. We were greeted by a friendly guy when we entered the store and he directed us to the section where we'd peruse the drain cleaner options. We decided on the "professional strength crystals" and headed out. The young man who rung us up was also friendly and asked if we'd found everything that we needed. We did. Will be back if we have a need and are in the area. We were on our way back home from a movie at AMC Southdale.