This is my second review for M&M's Pool Service. Years have passed since my first review and I'm…read morestill pleased with the prompt, competent and careful service that M&M's Pool Service continues to deliver.

We had hired them to do 3 pools. One pool, at our residence in BDCC and the other 2, in La Quinta…read more They started on 2/23/26, at 7.20am, at our residence and after they came 2/26 at the same time, I asked them to make it later as it was just as I was getting up and ready for work and it was invasive. They said that might not be convenient and would let me know. On Sun 3/1 at 5.30pm, I rec'd this letter: "Hello, It won't be possible to change the route. I apologize but you will need to find another company for all three pools . At Martinez you have too many cracks in the pool and per Mauricio pool looses too much water and will make us use a lot more chemicals. Sorry for this but I can no longer help". I'd told them that the filter had been replaced on 2/27 and the water hadn't been on and I would have helped on any extra chemical expense. I'd told them the situation with the filter when they started. But she didn't bother asking and just left me stranded.So they behaved in a very inconsiderate and unprofessional manner. And, they misdiagnosed what was going on with a pool. If everything is simple, and they can do it their way , they're probably fine but their priority is themselves, not the customer.

We had to make a change in Pool cleaning companies. Desert…read moreLuxury pools has been amazing. Oscar is so nice and cares about his customers. Our pool never looked better! Thank you Oscar!

This has been, by far, the worst pool company I've ever worked with. Both the office staff and the…read moreowner, Pete, have been unprofessional in their communication and follow-through. Over the past few months, I've experienced ongoing pool and spa issues that were not properly addressed. My pool frequently did not have enough chlorine, the baskets were not being emptied consistently, and overall maintenance was not performed to the standard I expected. As a result, I've had more problems in a short period than I've ever had before. I'm extremely disappointed with the level of service and would not recommend this company based on my experience.

without being one of their regular clients, John has come out to my place to help with a problem I…read morecouldn't solve by myself. He explained the problem, fixed it and not once tried to talk me into signing a service contract. Amazingly professional, friendly and neighborly service. I can only highly recommend this family business, which is second to none. Thanks again John, Janie and Lia

Great customer service and John is very knowledgeable! They are my first call for any spa or pool…read moreneeds.

I hired Pacific Pool Pros to clean the calcium buildup on my waterline tile. Jeff is very…read moreknowledgeable, service oriented and takes pride in his work. They cleaned the tile in one day and it went from looking terrible to brand new. I highly recommend them and will be using them in the future. Pricing was also more than fair.

Unprofessional and unreliable. No call No show. We fail to…read moreunderstand many business people in the desert. We have a life, appts, errands to run, a home to take care of... we cannot wait on you all damn day.

Jose exceeded our expectations with his follow up,customer service and his expertise. We reached…read moreout for a service request and he got back to us within an hour. We were looking for someone to take care of our pool and hot tub and he provided us with a detailed review of what his service entailed. After comparing to others we are getting really good value for the service that Jose will be proving weekly. Kim & Chad

Jose is the best pool service I have found here! Super honest, super friendly. Pool is always…read moresparkling and well taken care of! It's really a breath of fresh air to have found him! I promise you will feel the same!

This review is for pool resurfacing service I hired Bella Blue Water to do but I wanted to give a…read morelittle bit of background. When we moved to Palm Springs in 2021, the house we purchased had a pool, which was a first for us. It was built in 2015. I incorrectly assumed the weekly pool service guy was taking care of the maintenance. For four years I watched him come once a week and spend 5-10 minutes skimming, brushing, testing the water, and occasionally adding a chemical. In 2025, I decided to take on this maintenance task. With the help of instructional Youtube videos and regular free water testing with chemical guidance from our local pool supply store (yes, the one that begins with "L"), I asked myself why I had been paying the guy so much money for 5 minutes of his time a week. We decided this year that it was time to have the pool resurfaced but with a pebble surface instead of plaster. At 11 years old, this plaster surface had reached its end of life. I also wanted to add the Hayward Prologic Upgrade kit so I could control the pool with an app on my phone. Several people recommended Bella Blue Water to do the job. The owner of the company, Mario, came out and took measurements and showed me samples of pebble finishes. He was so nice, professional, and quite knowledgeable of the pool building business. Mario made several trips out or called during the project just to make sure things were going well. Toward the end of the project, there was a little minor issue with a subcontractor. I let Mario know of the problem and he sent his supervisor out right away to take care of it. When Mario's team finished with the resurface and refilled the pool, they came back out to balance the water with chemicals. Bella Blue Water's supervisor showed me the new control box and got me up and running with the app. He also did something I didn't quite understand at the time. He adjusted the valves to and from the pump, something that never had been done since before we bought the house. Before the resurface project, the pool maintenance guy I parted ways with last year had the pump running at 100% all day long and I think the valve to the surface skimmer was the only skimmer valve that was on. The return valves were all wide open which made the outlets in the pool feel like spa jets. I never questioned it or changed them. That was 8 weeks ago and every time we get in our new pebble pool, we are so happy with the way it turned out, from the tile we chose to the color of pebble to the ability to operate and monitor the system from my phone. Bella Blue Water did a beautiful job! We are now using the variable speeds of the pump and don't have to listen to it run so loud all day long and are using far less electricity. I am surprised the pump didn't burn out long ago. The bottom and surface of both pool and spa are much easier to keep clean with both bottom and surface skimmers working, all thanks to this wonderful supervisor Mario has leading his team who took the time to properly adjust the valves and speed of the pump. So if you are looking to have work done on your pool, Bella Blue Water is who you should call. I will say, on the afternoon of day 1 of demolition with jack hammers going and dust so thick, I asked myself "what the hell have I done?" But the crew cleans up the yard daily before they leave and the end result is this beautiful new pool! Thank you, Mario, and many kudos to your team!

Good reliable service. Good communication and they know how to take the best care of all your…read moreequipment

Quality services performed efficiently and effectively as represented. I highly recommend Jose and…read morehis crew.

Does great work in not only on the pool & spa his workers clean the flowers that finds their way…read moreinto the pool

Kris and his team are great! They removed my cracked pebble tech and replaced it in 3 days. They…read morework fast and get the job done right for a very fair price. I highly recommend them!

We've had an excellent experience with Chris aka Krispy's Pool Services. He is reliable,…read moreknowledgeable, and incredibly thorough every visit. Our pool has never looked better, and he takes the time to explain what he's doing and why, which we really appreciate. It's clear he takes pride in his work and truly cares about maintaining the pool properly. Highly recommend! He also recently did our pool remodel and we love it! I spent nearly a month vetting contractors in the desert area. His price was fair, and accurate, compared to others. I appreciate his honesty and transparency and very good communication.