I love coming to have a great nail treatment. Staff are friendly and relaxed. That's something…read moreneeded when you want to get your mani-pedi on!! They've changed the regular polish showcases to include a wide range of various nail powders. That looks very professional! My stylist is Hanna, who has the nicest and gentle hands. Super friendly, too! She did a great job! If you go to the Lotus Nail & Spa on Rt. 100, ask for Hanna. You won't be disappointed. I will be returning for another great experience!

When you work in customer service, the one thing that you always strive to do is to be kind to your…read morecustomers. My mother and I went to Lotus Nails to get a pedicure and have our nails done. We got our pedicures, and I went over to get gel X for my hands. The lady that will do my nails comes over and looks at my hand, LAUGHED and says you pick at your nails huh? Mind you, I had physics and biochemistry exams in the past week that made me very anxious, and unfortunately I ended up picking at my skin. Then she sits down and asks me the color that I want, and I tell her exactly the one I picked out with the exact number, and she scoffs and tells me that we have so many of those, and I was like, okay, and showed her the exact one. Then she asked me what shape, and I showed her a picture and described it, and she laughed again; she mumbled under her breath and laughed. Then I showed her another photo of what I wanted, and she laughed yet again and started doing my nails. Genuinely, I was in shock; I started tearing up because what in the world prompts you to laugh in your customer's face multiple times. Then I ask her to make my nails a little bit shorter because they were too long, yet again, she scoffed in my face and then proceeded to make them shorter. Then, after my nails were almost done and she was putting on the final top coat, my mom came over and showed me her nails (we got the same color), and the lady asked her to see it, and again SHE LAUGHED in front of my mother and me. Then my mom left, and the lady told me that she thinks it doesn't look good, like, okay??? Then, after she was done with my nails, I went to look at them, and EVERY SINGLE NAIL is a different size compared to my other hand. At this point, I did not want to interact with this lady anymore because she was so incredibly rude to both my mother and me for no reason. One thing that Lotus Nails should take from this, especially the lady who did our nails, is to be kind to one another; you never know what's going on in someone's life, you don't know what someone is going through, and a fun day spent with my mom turned really grey because of your employee. Please do better, I am very disappointed. You should never make a customer feel bad about anything they ask for when they are paying $150+ for services and being nice. I only hope that, in the future, this lady learns to be nicer to the people around her and learns and grows to be a better person. Unfortunately, I will not be coming back to a place that made me and my mom feel so unwelcome!

I absolutely love this place. I have been coming here since I moved to Flagler in August of 2017…read more They have never once messed any of my nails up. They are extremely professional and friendly. Making every customer feel like a VIP. They know me and all their customers by name and make you feel like you're at home. A few times I have broke a nail at work or playing with my horses, aside from the owners joking with me about just missing them, they have never charged me to fix a nail. I won't stop going here until I move or die

Came here a few weeks ago just to get my eyebrows done. They saw me right away and the girl was…read morefast and she did great! My only issue was online it says eyebrows are 8 and in person they charged me 12. It wasn't tip because I tipped in cash so not sure.

Family owned so they can treat customers poorly and get by with it. Terrible customer service…read moreThey are great about getting a full service but if you come back either one nail to fix they treat you indifferent and I actually see one worker turn down a Roman to repair and said for her up make an appointment Unreal. No one was there!! These people need a huge lesson in customer service but there are no less I s if the people running the business turns away from a customer they know they treated poorly. No wonder this place gets bad reviews. Horrible

Most times I make an appt. But when you have a broken nail or if you happen to chip your polish…read more(gardening) they will take you right away. Staff is friendly and accommodating. Lee (gel nails) Thyra (pedicurist) are my favorite techs.

I was greated warmly upon arrival. I was running a little late for my pedicure appointment and was…read moreassured it was no problem. Heather is amazing!! Always polite, professional and friendly! The pedicures the best I've ever received. She addressed my painful ingrown nails effectively and without any pain. I will always come back here and only want to have Heather take care of me!!

Pedicure was more like a polish change. Took 15 minutes, no trim or clean up around toe nails…read morebefore polish. Literally no service, I guess because I just wanted the basic $35 Pedi. Won't be back, I could've done it myself at home. Very disappointed.

Great customer service!! I called right about closing time…read moreand they stayed open for me.. I NEEDED a pedicure sooo bad and have been so busy and stressed... Was awesome to go and get my feet pampered by people how care about their customers. Thank you!!!

This place is awesome! I'm so weary of trying new nail salons but this one is fantastic. Super…read moreclean vibe. Super nice folks. Perfect French manicure. There was a very mean middle aged lady in there and they were so nice to her. I would have kicked her out in a second. Thank you for being great :)

Maria saved my vacation!! I left town without my feet done and thank goodness she answered my call…read moreon THANKSGIVING!! She did an amazing job!! Love her and love this place.. and the view! Is GREAT!!

Top notch, friendly, quality, service! Maria is wonderful and makes you feel so comfortable. I…read morehighly recommend.

This Salon is unlike any other. The service is impeccable. The Owner customizes the product…read moreaccording to you needs. No other salon has even cared to ask about your previous nail experiences. I have never had my nails last so long and look so good. The staff is incredible. Kind, warm, friendly, excellent work. I can't say enough good about Nailed by Nicole B. Thank you to everyone who is part of the Team.

Very nice salon. They were very patient with my elderly mom and sister . They got 2 nice pedicures…read more I got gel nails that look really nice .

The White Orchid Inn and Spa is near and dear to my heart. I believe we've been staying here since…read more2014 and the place only gets better with age. This is also the special place where my husband asked me to marry him in 2016. The owner, Heather, is so friendly and generous. She makes the best cheese plates in the afternoons for happy hour and the BEST omelettes for breakfast. By the way, breakfast and happy hour is included with your stay. Everything is made to order and the spreads are always incredible. One of the best perks about the Inn! It's romantic and relaxing all rolled into one vacation. The customer service from each lady at the Inn is outstanding. They truly care about your vacation and constantly check in to make sure you're more than happy with your stay. Heather even made hot tea for my husband one day and brought it out to him by the pool. So kind. Our air conditioner had an issue one night and we were promptly given a key to another room where we could sleep for the night. Heather had maintenance out the next morning and the issue was taken care of quickly. We have stayed in the Flamingo room and the Serenity room all times we've been here. These are the only two rooms located in the spa building and the heated mineral pool is right outside their doors. We love The White Orchid Inn and Spa and already look forward to the day when we return. The ladies really made our trip special this time around and we are grateful for that. Thank you Heather and team!

Just checked out --Disappointed at best…read more Dingy to dirty. Property is not kept up. Way over priced. No in room coffee or bottles of water. Powdered creamer? Really? Only saw 2 employees and both times questions I asked were answered with " I don't know I am only helping" 2nd day couldn't find anyone for included breakfast so just left.

Large newly decorated very clean pretty and relaxing spa. I…read morecame in on a recommendation fast service no appointment Fill in And pedicure Very happy will be back

Yikes. I'm not a regular manicure or pedicure person, but I am older and have had my share. I know…read morea good manicure from meh, mediocre, bad, or terrible or awful, atrocious. Pedicure wasn't absolutely terrible. I tried to let slide most things I found questionable. One thing led to another and the whole thing began to feel frustrating and super annoying. And WTF with the short attention span theater? Every time anything happened in the salon the technician would jerk her head in the direction and stare, which happened throughout the entire pedicure. And this meant she wasn't focused on my feet, leaving my nails uneven and lopsided. My manicure was atrocious, and it was seemingly deliberate. The technician didn't even phone it in - she didn't try to pretend to want to do a decent job. I don't have nice long nails. But I'm here on vacation without my own equipment. Since my cuticles started to crack they needed immediate attention. Yet I got none. No lotion or soap in the cold water. My nails were filed cooked. Left most of the cuticles hanging. Didn't oil the cuticles. Nearly put the polish on beforehand then snapped out of her stupor long enough to realize what she was not doing. Then put a pea-sized portion of lotion on my hands which didn't moisturize in the least and with absolutely no massage whatsoever. My 5-yo niece would have shown more finesse, experience, and enthusiasm. After showing her how crooked and uneven my nails and cuticles were on each hand, which she said she couldn't fix, I took the equipment from her and shortened and evened them out myself. I was so frustrated at this point that I nicked the side of one finger. Then she proceeded to tell me that putting oil on my cuticles would mean that the nail polish wouldn't stick. Since when??? Since never! I've had many more manicures than years she's been alive and have never had to choose one over the other. Gimme a friggen break dumbest thing I have ever heard. Really pissed me off that I spent $60 on such abominable service and terrible attitude. I could have chosen any other salon in the area and wish I would have. But I hope this serves as a warning to others not to come here.