This location/company came recommended to me from a friend because of their unlimited services for…read moreone price. When I came in for a consultation, the sales person was extremely pushy and kept me for over an hour (past closing and way longer than the 20 minute scheduled appointment) asking me personal questions and showing me a slideshow that they clearly didn't understand much of themselves. They didn't have answers for my actual questions and steered the conversation away from what I wanted to discuss. They didn't understand how the payment plan worked, which was extremely concerning considering the large financial commitment this is. They told me there would be no interest on the payment plan, but when they showed me the plan it had 24% APR. I only decided to go ahead with it because it came recommended and I had already decided the max I was willing to pay before coming to the appointment (they don't share pricing unless you do this consultation). I was frustrated that person got the commission from me. They pulled the classic trick of the trade that I wouldn't be able to get the pricing unless I committed with them then. I honestly had such a bad experience with them I wanted to file a complaint. I met a couple technicians that day and they were very kind, so I don't want their bad salesperson to reflect on them and their work. Now that I have been going here for over a year, I have only had good experiences and interactions with the technicians. I just wish the sales experience would have been actually helpful and less pushy.

The nurses are kind but seem uncomfortable with the bodies they are working with. Many missed key…read moreareas have caused treatments which become more painful at each appointment as the laser intensity increases to go on longer than was probably really necessary. That also means areas which were not treated have been receiving higher levels of laser intensity than is right for an untreated or less progressed area. The areas that were treated properly are doing great so I'd say - be sure your RN is at "just right" comfort level before getting the treatments.

I'm sitting here in the waiting room, 30 minutes past my appointment time, and I already know that…read morethis is a waste of time. There is one front desk person, one laser tech, and a whole lot of fluffing. The machines are fine, but how the laser is applied is NOT professional - too low a setting (the tech has never actually remember what setting they had me on the last time and has had to ask ME what area and what size it was for every time - why are there no patient charts?!) and they go over the area way too fast. Seriously, they ACTUALLY go too fast; the laser doesn't hit every target area, and you feel the difference. It doesn't even feel like a rubber band snap (how it usually feels at other medspas) and my tech would for some reason press the plastic part of the laser into my scrawny bony areas, which burned. With your standard laser hair removal, you "shed" hair follicles a couple of days after the treatment - here, nothing. Just regular hair growth. Luckily, I did this as a bit of a trial and am not overly concerned about the hair on my body (thanks Asian genes?) but I WOULD NOT recommend this to anyone who wants to see good results, if any. DO NOT BUY THE GROUPON I'm itching to just finish up my sessions and never come back. Don't be tricked by Groupon deals, or by how nice the office (in this case, a shared office) may look. DON'T. DO. IT.

Will someone PLEASE CALL ME BACK?????? I've been trying to schedule my 4th out of 6 appts. Your…read morewebsite isn't working for online scheduling and I have left 5 VOICE MESSAGES!!! Yes, 5 over the past 3 weeks. Are you still in business? And I agree with the other posters about the speed at which they pass the laser over your skin....way too fast. But the technician is super nice.

Got a Chemical Peel through Groupon. Pleased with results. Will be coming back for more.read more

From the owner: The Dr. Sugimoto Med Spa is committed to bringing out the most youthful, healthy, and happy looking…read moreyou. We are constantly looking for the best and safest technologies to deliver long-lasting results that you will love. At Dr. Sugimoto Med Spa, we offer RF TriPollar treatments including skin tightening, cellulite reduction, and body contouring, Botox, Juvederm (fillers), Palomar Icon laser treatments including skin revitalization, vascular and pigmented lesions, surgical scars and acne scars, stretch marks, wrinkles, and hair removal, Oxygeneo Facials, Obagi Skin Care, and Latisse.

I have been doing my laser hair removal t thru location and absolutely love all the girls, Linda…read morewas my first tech and then I had the pleasure of meeting Susie (might have spelled her name wrong) sorry if I do, today I had Sonya they are all so sweet and always make me feel comfortable and you know Brazilian laser removal and having to flip is not something you want to share but they all make you feel comfortable and relaxed!!

They're actually great at laser hair removal, but expect to consistently wait 30 minutes past your…read moreappointment time every single visit just to be seen.

Debra is amazing! I had my first electrolysis appointment…read morealmost a year and a half ago for hairs on my chin. I have since added laser hair removal to my underarms, face and bikini. If you only read one thing about this place - hair removal is definitely worth not having to worry about it anymore and Debra is the best at what she does! The process: At your first consultation, Debra takes you through what to expect, including how many treatments, pain level and cost. She evaluated my chin (which was hairrryyy) and said due to my incessant plucking, I had to undergo electrolysis instead of laser hair removal. She gave me a timeline of treatments starting every 2 weeks and eventually downgrading to every 4-5 weeks. She said I would really start to see a lot less hair after my 10th treatment and she was totally accurate. Since then, I've also come in for laser hair removal every 6 weeks or so. All in all, it took about a year, but I no longer worry about my chin hairs and I feel so much better about my appearance The pain: Electrolysis does hurt, but Debra makes it bearable. Since you have to zap (literally) every hair, it is a much more lengthy appointment than laser. But, Debra takes care of you, and after the first couple of appointments you get used to the process Laser is much quicker, but targets more hairs at once so it hurts more in my opinion. Debra will go as fast (get it over with) or slow (take a breath) as you want. She tells you all the post-appointment creams and ointments so that you feel better after you leave her office too. Most of my appointments were during my lunch break from work since her office is downtown. At first with electrolysis there was some redness and swelling that would last up to a couple of days, but could be covered with makeup. Eventually my skin got used to it (and the appointment got less intense) so that all the redness went away within 15-30 minutes The price: So much more affordable that I thought it would be! She lets you know price at your consultation and expected length of the appointments/how frequently you would need to go. So, you can definitely calculate how much it would be in total. I would call Debra a bargain for the peace of mind she's given me about my appearance The place: She works in a dental office which at first sounds strange, but it makes sense given that the chairs move every which way and sometimes you need to be laying down in weird positions. She is always very clean and careful. If she is running late (rare), she notifies you so you aren't sitting around waiting 10/10 would recommend!

Debra has been fantastic! From the very first appointment she made me feel welcome, and alleviated…read moreany nerves I had about the laser procedure. Although the procedure itself is uncomfortable, Debra's bright personality and ability to talk about literally anything makes the time fly by, even as she keeps zapping away! Her office is located downtown, it was very easy to get to after work and she made herself available to me after work hours. I would highly recommend anyone looking for laser treatments to visit Debra, not only have I for sure seen exactly the results I've wanted, but she's just so much fun to be around and work with. Highly recommended!

I tried Morpheus 8 with Alyssa and was super nervous, as it was my first time trying this kind of…read moretreatment (I'd done IPL before at a different medspa). All my friends told me how painful it was, but Alyssa immediately made me feel more comfortable, and checked in during the treatment to make sure I wasn't in pain. With her, it wasn't bad at all and I'm two-ish weeks out now and can definitely see improvements in my skin. I've been to a lot of med spas in Chicago as well as other states and this one is one I plan to return to as my go-to for skin care and beauty.

From the owner: Where beauty meets confidence.read more

Came in after a sun spot started to hurt. Wasn't sure what changed so decided to get it checked…read more Dr Mastros was awesome. He didnt think there was any cause for concern but recommended a biopsy just in case. He explained everything and told me next steps. Biopsy came back a few days later and luckily it was negative. All good.

OMG! I went in for a cancer screen... I have to go to another place! It took me longer to disrobe…read morethan to have my exam! My friends and family said did they look at you with a special lens, NO! Did they do a look at your buttocks? NO! Did they do any biopsy? NO! Did they charge you $1300.00 for 7 minutes of serve, YES! WHAT A SCAM! Maybe it was the Dr. Mastro...I believe he should be working at Macy's cosmetics. I felt uncomfortable doing what should be a routine exam! Now they say I still owe $50.00!!!!! Please GO SOMEWHERE ELSE!

Very clean, modern cute med spa!…read more I first started going to Spa Derma in Lincoln park but have moved so west loop is more convenient. I see Ashley Heinz for my Botox and she is the absolute BEST!! Not only is she very thorough, caring, welcoming, knowledgeable, patient but also just very approachable. I have seen my fair share of aestheticians at various different Med Spa's . Let me tell you, Ashley has been my absolute favorite !! She just gives you the warm and fuzzies! She's always very positive and in a great mood! She never makes you feel rushed, and she always follows up after your appointment to check in! If you're feeling nervous about getting your first Botox injections or any fillers or any medical grade products, Ashley will definitely take care of you! Love that Spa Derma always has promos also!

I am new to Spa Derma, and as a healthcare professional myself, I am always weary when it comes to…read moremedical spas, dermatological practices, etc. My sister, an MD herself, highly recommended this location. I had a 30-minute skin consultation with Michelle, an experienced aesthetician and laser & light specialist. She was knowledgeable, thorough, and made thoughtful recommendations, including a written out individualized AM/PM skin routine. She also discussed appropriate in-office treatments for my personal needs, concerns, and goals (such as the hydrafacial which I now have booked coming up soon)! Overall, this was great, informative experience at Spa Derma in the West Loop. I'm looking forward to my first hydrafacial with Michelle next week!

Great place. Nice…read morestaff and it's easy to get an appointment. I've never had to wait and they take my insurance.

I went to this Dermatologist a while back for an unexplained rash on my belly. I didn't like her…read morestaff or her demeanor from the beginning I just had a bad vibe... She did a scraping of the rash and tested it for fungus and said it was not fungal and suggested maybe it was from taking nsaids... However, I am not one to take pills or nsaids unless I'm really in bad shape so that wasn't the case! She said she couldn't prescribe me anything bcoz she didn't know what exactly it was. There was no further testing done and I was charged, sent on my merry way and told to come back when the rash becomes active again because she said that day it looked like it was just post hyperpigmentation... even though I said it was still itchy. Today I still have the same rash and looking for a dermatologist who can actually help before taking my money... no luck yet.

I booked an appointment with Alyssa Steele for severe hormonal hormonal acne. I cannot reiterate…read morewhat a bad condition I was in at the time of the appointment. Alyssa was super patient and spoke to me for a good twenty minutes before we settled on a treatment plan. I felt like it was a collaborative exercise, and a far cry from previous visits to dermatology clinics that had a very top-down approach to treatment. The assistants helping her were also absolutely fantastic and extremelt personable. Importantly, everyone was tremendously kind. The receptionists at the clinic are also lovely, and always made me feel welcome not just during the first visit but during subsequent visits. It has been roughly five months since my first visit, and my skin is so much better. The inflammation and breakouts are gone, and only hyperpigmentation remains. I highly recommend Pinski Dermatology if you have severe acne and are tired of trying everything under the sun. You will not regret it.

I had a great experience at Pinski Derm! I met with Dr. Pinski for about 10 mins to discuss some…read moreeczema I've had for several years and never had time to do anything about. He was on time, quick to address my concern, and even helped discuss an additional acne problem I was having that specific day. His staff are really well trained. You can tell they have an office that has been working together for a long time because it just flowed seamlessly. I was able to be seen in between work meetings I had downtown, super convenient