Do not rent here. This is the single worst rental experience I've had, and I've rented a lot of…read morecars. I booked a 9:00 AM reservation for a luxury car -- one of the only ones available anywhere in Houston. I showed up on time and walked into a completely empty office. No staff. No one in the lobby, no one in the back, and the front door left wide open and unlocked during business hours, they open at 8AM. A rental location, full of keys and cars, standing wide open with nobody watching it. I waited. After 10 minutes I called the number posted on a sign, and the guy who answered couldn't have cared less. Rude, dismissive, and his big solution was that I could either keep waiting or cancel. He claimed he was "stuck in traffic on I-10" -- the exact road I'd just driven, where there was none. I waited another 40 minutes anyway. He never showed. Not once. An online agent finally had to cancel my reservation, which left me stranded and paying for an Uber home after this location torched an hour of my morning for nothing. I'm a President's Circle member -- Hertz's top tier -- and this is how the day went. If this is the experience they hand their best customers, I can't imagine what everyone else gets. An abandoned, unlocked office and an employee who couldn't be bothered to do the one thing his job requires: show up. Book literally anywhere else.

As some of the others in this feed, this was the only place opened on a Saturday around 4:00 pm…read more My car after going to the dealership on the Thursday before decided to die on me while getting gas. I was in route of a 3 hour trip and needed another vehicle. I called Fifth Rent A Car and spoke to Mollie. Mollie was very helpful even while working alone. After arriving about 4:20, we were finally able to get on the road at 6:30. Yes, 2 hours to get a vehicle with only 1 other set of customers in the lobby. Once Mollie bought the car around (she had to do it all), I told her the smell was very bad in the car. The hazard light, and another light were showing on the dashboard with a warning. Even with it being late, I mentioned to Mollie about my concerns about the very, very, very dark tint on the windows. Mollie assured us the vehicle had just been cleared and was safe to drive. Since we needed it we decided to continue our trip. Fast forward, the trip - While driving the car and applying the brake, the car shook uncontrollable because it needed an alignment. We stopped to get something to eat on the Sunday, and the guy next to us asked us if we had seen the tire. I took a picture of the tire. Fifth Rent A Car ae the ones that marked the white paint around the area on the tire. Fifth Rent A Car put me and my friends in danger with this vehicle. No only the tire, the shaking, the dashboard lights, the smell and also trying to look out the side windows with the glare coming from the air condition vents blocking the view.

Adeniyi Bros. Travel Services made my husband's 60th birthday celebration absolutely seamless! This…read morepast Saturday, we used their service to escort our group to and from our evening destination, and let me just say--they delivered EVERYTHING we needed to keep the vibe going strong without worrying about parking or designating a driver. The driver was prompt and patient, waiting graciously for our entire party to arrive before we headed out. The Mercedes Sprinter Van? It was perfect. Spacious, clean, and set at just the right temperature. It felt luxurious yet comfortable--a perfect extension of our celebration. The ride itself was smooth, no abrupt stops or speeding. Just a calm, professional driver ensuring we got to where we needed to go safely and in style. When it was time to return home, he was ready and waiting, making the end of our night as stress-free as the beginning. What really sets Adeniyi Bros. apart is the full experience. Not only do they offer top-notch car services, but they also have luxury car rentals and Airbnb options! If you're looking for reliable, luxury service for a special occasion--or any occasion--I can't recommend Adeniyi Bros. Travel Services enough. Trust me, this is the move when you want to elevate your plans and keep the night flowing without a hitch.

This was an incredible experience. I was visiting Houston and wanted to rent a car and the Adeniyi…read moreBrothers helped me out. The car I rented was amazing and I was able to ride in style. They were so great to work with and I'm so glad I went with them. 10/10 recommend, not only for people visiting but for those who want to rent out a luxury car!

The owner was very professional and quoted a very fair rate to the airport--frankly, it wasn't much…read moremore than a cab would charge if they got lost and tacked on charges to the meter--after that actual debacle happened to me a few days ago there was no way I was cabbing it back to the airport! Anyway, the driver was on time, and in fact a few minutes ahead of schedule. He sent me a text to let me know he was out on the street, and I was able to text him back as soon as I was ready to leave. The driver was very, very helpful, had a big smile, was extremely professional and pleasant, and made the whole experience great. He was very solicitous in terms of my comfort and made sure that my luggage was taken to the skycap and I was fully settled before leaving me at the airport. And, the limousine company had no problem about the fact that I had to be picked up at 3:30 AM :-) !!! Great experience, and I will definitely use them in the future!

The driver of this bus displayed a terrible attitude and a complete lack of professionalism. She…read morenearly hit my wife and me while we were crossing the street, pulling the bus into the turning lane while we were still crossing. Her behavior was both unsafe and unacceptable.

Mr. Carbajal at the NW location was very helpful when I needed a SUV on short notice. The process…read morewas straightforward and efficient, and the car was clean and perfect for my trip. I will definitely utilize them again for future rentals.

Solid experience. Gabi was great... very helpful. Had never heard of Elite before yesterday. Now,…read moreElite will be my "Go To"car rental destination. Thanx for everything, Gabi!!

Easy to reserve, excellent communication, clean and roomy vehicle! The driver was friendly and…read moreexcellent!

The driver was early. The vehicle was clean and comfortable. Great service. I will definitely use…read morethem again.

My go to for airport service. I have used Silkway for a number of years. They are reliable,…read moreprompt and provide excellent service. The selection of fleet cars are nice and in good condition. Sam provides excellent customer service. He is friendly and very professional. I would highly recommend using Silkway for any transportation needs. I've not been disappointed yet over the years.

Thank you for the ride. Very good and reliable service. Very clean car. They are driving on time…read moreand very safe. I'll definitely reach out in future for lime service.

What a great service. Rayner and his wife met me at the Amtrak station and kindly waited all…read morethrough the excruciating process of retrieving my bag from checked baggage. The vehicle was spotless with a charging station, mints and bottles of both sparkling and still water. The price was far more reasonable than other quotes I got and I couldn't be happier with my choice. Definitely recommend.

This transportation company is exceptional! Reliable, efficient, and safe. Professional driver,…read morecomfortable vehicle, and great amenities. Highly recommend!