Everyone needs a dude (or dudette) on bike to schlep a pile of stuff from one end of the city to…read morethe other. The key is finding one who will do it for less $$ than it takes for me to cab from one end of the city to the other. The search began... After a $28 quote from Urban Express I decided to do a bit more research to find a courier for my small package of Yelp subway maps going to the Water Charity in Soho. NY Minute arrived 30 minutes after my call, charged $12 on my credit card and whipped my box downtown lickety split! I hadn't even finished wrapping it up when they arrived and the guy sweetly helped me get everything together. Less than an hour later my stuff arrived at the destination and I hardly broke a sweat! Calling them back today (I forgot to get a receipt) the receptionist was incredibly friendly and quick. These guys are now on the office quick list for inter-city deliveries in a "NY Minute" and I'm still waiting for Mary Kate and Ashley to show up in bike shorts and backpacks...maybe next time.

I had a few days to calm down over the very simple pick up…read more When I called to make arrangements for the pick up, I had asked for an 11 am pick up but after speaking to the woman and factoring in the time I need to get to the location of the pickup, I had told her to push it back 1/2 an hour so the moving guy will not have to wait. I explained that I had the an industrial sewing machine which is about 4 feet tall and 5 feet wide. She asked me how much it weight and I clearly told her about 75 pounds or more. She told me she recommend a van and I agreed. I had for 1 guy because I had guys at pick up and drop off locations. The guy in essence will only need to drive the machine. You think this would be smooth sailing. At exactly 11:25, the machine was in the loading doc waiting for the guy to show up with the van. Half an hour goes by and I call the company asking where the van was. While I was on the phone with Jesse the moving guy comes up and asked me I was moving the machine. I see he has a minivan. WTF!!! what moving company will misrepresent their vehicles in such a flagrant LIE. A minivan is not a VAN! The guy tells him my machine in much bigger and is 200 pounds.

Price was good and delivery was good my only concern was the pickup which both times I ordered a…read moredumpster it took 2 to 3 days before they finally picked it up

I needed a dumpster quickly and their team was responsive with pricing and getting a dumpster out…read moreto me. One of my homes is on a large estate in Mendham and needs a good driver to get it down the gravel driveway. The driver was on time and not an issue. Dumpster was large and this company is one of the best I've ever dealt with when it came to sanitation and junk removal. I would do business with them again they are one of the best.

I needed to get my laptop charger fixed. Mark called me to set up everything. He was very friendly…read moreand knowledgeable. Laptop is up and running and I would definitely recommend anyone who needs assistance to come here! Great service!

Mark Angelisanti, the "CEO" of this "business," is a terrible human being. He told me he would have…read moremy laptop fixed within one week, which kept getting pushed back further and further. Finally, when I went to pick up my laptop, absolutely NO WORK had been done at all and now my laptop will not even turn on! On top of this, no refund has been provided and no one is answering my inquiries. I am filing an official complaint against this business. DO NOT GO HERE. Shameless, dishonest, fraudulent company! If you had a problem with this business, file a complaint here: https://ag.ny.gov/file-complaint/consumer

Brand new customers. They were supposed to pick up 10 days ago. We're still waiting on our trash…read morecan! Now there's way too many bags of trash. Just called and said they will pick up tomorrow w/o a can. You can bet I will update. UPDATE! They have redeemed themselves. Not sure what the initial problem was but all is well now!

Are you tired of customer support just being an argument?…read more When did it become the job of customer service to tell customers what they can't do and not offer a solution?! I don't know about you, but I am so sick of companies that think putting someone on the other end of the phone, in a position of negative combat, is offering customer service. That is what you get from Interstate Waste, formerly Grand Sanitation. Not to mention their high prices! I put old, dried up, water-based paint cans in my trash. They are as solid as a rock. I did this because if you do a search on Google and ask how to dispose of them in NJ, this is the answer you get. I also called customer service years ago, back when they were Grand Sanitation, and that is what I was told to do. This morning my trash was not picked up by Interstate Waste, formerly Grand Sanitation. I called customer support. The Interstate Waste, formerly Grand Sanitation employee kept saying, "No!" "You can't put paint cans in your trash, only trash bags." Her only approach was combative. Instead of saying, "I'm sorry this happened. Unfortunately, we don't allow paint cans in the trash bin, BUT you can do X, Y, or Z. Can I set that up for you? All she did was say, "No! You can only put trash bags in your can." If she did not have the answer for what to do, she could have said, "let me find out how we can address this situation and I'll get back to you." I think our country has gone off the rails when it comes to customer service. We either get someone from another country who follows a script and does not deviate from it and inevitably does not resolve the problem, or we get someone who is combative. When we get actual customer service, we are so grateful that we don't know what to do with ourselves. So, if you have another choice besides Interstate Waste, formerly Grand Sanitation, I would recommend that you try any other company. XXXXXXX - Update - XXXXXXX Grand Sanitation responded with an attitude saying "The beauty of your review is that its for a company that no longer exists. It's not going to change anyone's mind! If you share with me your address I'll try to get your paint cans picked up." I state very clearly that Grand Sanitation is the former company that is now Interstate Waste. After giving attitude, they say what they should have said all along, "If you share with me your address I'll try to get your paint cans picked up." BUT share my address???? How do you do that privately if they do not allow contact through Yelp???? I think that companies are screwing us all every chance they get and we need to fight back.

Hired them to move a very rare limited edition #Teslasurfboard that they were to hand walk a few…read moreblocks to professional shipping service. Instead board got laid in a truck (MPH admitted) apparently unwrapped and bounced around on a sharp object- apparent from photograph and confirmed by board manufacturer as a common form of damage. (See picture detail of scratches that happen during transport) MPH refuses to reply to my multiple correspondences. Unfortunately, I have to contact an attorney now increasing costs for them. Was willing to settle for refund, repair costs, and additional shipping to manufacturer but now will have to include attorney fees and travel time. See pics of pic up and how board appeared at the shipper. MPH tried to blame shipper but board placed damaged side down by courier hiding from view, shipper reviewed board and contacted me. Update after MPH finally responds on Yelp: Below is MPH's response. Clearly I've posted a picture of their pic up person with the undamaged board and they confirmed this early on yet they still try and claim it may have been previously damaged?? They knew the history and value of the board. That is why I requested a hand carry as it was only a few blocks to the professional packaging and shipping company. I did not send "menacing emails" I offered several fair solutions. (See screengrab of my unanswered emails.) my comment "Sorry it's come to this but I'm an East Coast guy like you and we don't take shit lying down" was a simply an effort to find common ground with these guys. I simply gave them the courtesy of making good on the damage before posting on Yelp. I told them on the phone that I was suspending judgment until I had a chance to gather all the evidence. When the manufacturer told me the cause of this type of damage, as they have seen it many times on improperly transported boards, it became obvious (see the detail of damage and compare to image of MPH courier with the undamaged board). This ultra-light carbon fiber board was placed on a sharp object where it bounced along on the roadway, you can even see where it was yanked out of the truck by the forward scratches. This type of damage would not happen leaning against a stationary wall like the one the courier propped it up against at the shipper's facility ( he placed it damaged side down by the way according to the shipper who called me immediately after he turned it over to pack it. ) I apologize for suggesting they did still charged me upon inspection of my corp AMEX account they did not. This is appreciated, however, this suggests they may be in agreement with me. Sadly, I now have to take legal action. I only want what is due to me, what is fare and we will have to let a judge decide now costing everyone more. I am confident I will prevail and will post the outcome here.

What can I say. I was in a bind to deliver a laptop. I called in around midnight to deliver it the…read morenext afternoon within a limited 2-hour window. I was worried because of the value but Laurent kept assuring me it would be okay and it was. Pickup and drop off we're on point, no issues. I was called as soon as it was delivered. I would use them again. Four stars only because someone else quoted me half the price for the same service, but I have no idea if they would have come through. Responsiveness and follow-through are what matter in that business, when time is tight.

Very friendly! Pick up the phone right away. I used their service twice. Both times excellent,…read morethey were available next day. I believe the owner is Paul, I like that he picked up the phone if other personnel were not available, shows that he cares for his business. The personnel members he has there are great, very friendly and immediately follow-up regarding any concerns or questions you may have. I will definitely use them again, I just wish they were out in Jersey too :/.

Economy Container put a lien on our property after claiming overtonage. Please be forewarnedread more

Awesome service and very reasonable. Great New York team. Love these guys…read more (And yelp is making me add words in order to post this review ... )

Professional, courteous, and efficient. From receiving the quote, to getting the invoice, to…read moredelivery and set up, Hard Out was a pleasure to work with.