2nd experience with this company. Great prices (better than internet)!!…read more Very nice employees and very knowledgeable. Free home delivery also!

Glen was an amazing sales associate. I came into the store frustrated by weeks of looking on line…read morefor light fixtures and ordering pieces that I later returned. With his design background and knowledge, Glen couldn't have been helpful in helping me find chandeliers that were perfect for my family room and dining room. He even came by my house (a few blocks away) to survey room decor and take measurements which gave me more confidence that the purchases would be a good fit for my home. Thanks for going the extra mile!

Be a knowledgeable buyer. Do your research. Prices are good, but still shop around. Poor…read moreinstallation.

Very efficient, reliable team from the booking to the movers being on time. Friendly, on time and…read morecareful with the move. A pleasure to deal with!

recently had the pleasure of using Megerian Rugs & Carpet cleaners for rug cleaning services, and I…read morecouldn't be more impressed. From start to finish, the experience was exceptional. John was professional, courteous, and incredibly thorough. He took the time to understand my specific needs and provided personalized service that exceeded my expectations. The results were outstanding--my rugs look brand new! The colors are vibrant, and all the stains and dirt have been completely removed. I also appreciated their attention to detail and the care they took to ensure my rugs were handled with the utmost care. I highly recommend them to anyone in need of rug cleaning services. Their expertise, dedication, and customer service are truly top-notch. I will definitely be using their services again in the future.

I highly recommend this family owned company - they are reasonably priced and excellent at what…read morethey do. John was very courteous and professional. He explained the cleaning/repair process in detail. Pick up and delivery was seamless; I actually got my rug back earlier than expected and the results were great. They were able to restore/repair my rug after it was improperly cleaned by another company. It looks like a brand new carpet!

Great experience, Scott was wonderful! We purchased a safe the same day but felt no pressure to do…read moreso. Very knowledgeable and a great selection. Love that there is a lifetime warranty. Highly recommend!

Do not purchase anything by from his store…read more I went in to purchase a safe. The sales person did everything he could, to ensure he closed the deal that day. After spending almost an hour in the store and going over all the different safes, I have chosen what I wanted. I was also talked into upgrading the lock to an SG. The cost of the safe with delivery was almost $1,600. The salesperson wrote down everything that I wanted and advised me, they will contact me to setup a delivery date. I asked how long it would take and I was told about a week, they have it in stock, it's only the availability of the truck and people, that may delay it. I was contacted a few days later, to confirm the date and time and the safe that I ordered. I confirmed everything by email. I even setup for someone to be there, as I was working. The safe was delivered as per their timing, however it was the wrong color. I called and emailed the company, to advise them that it was the wrong one. The first question I was asked, was why I didn't tell them before they brought it up? I responded, that I wasn't home and someone else was there to let them in. My question was, why didn't anyone check the invoice vs the product before delivering. After all this, I was told the one I order wasn't in stock and I would have to wait until September. At which time I said fine, as long as I get what I paid for. On August 16th I get an email that the safe is here and they want to deliver it on Monday August 21st. I responded great, someone will be home. They confirmed the date and time. As they bringing the safe in, I get a picture from the person letting them in. I call and I say this isn't what I paid for. I was sold on the upgraded lock and it's coming with the original. They told me they will contact the office. Now I get an email or a call, stating that this lock is better than the SG lock, that they recommend for me to upgrade from. I tried calling the office 10 times and no one would answer. Yet the drivers kept in touch with the store, the entire time. After sending numerous emails, I get a reply we will call you after 11:00am. I receive a call from the owner and the first thing, he asked is why didn't I say anything before they started the offload. My response was, why isn't anyone checking the items vs the invoice. How is it that it's my fault that your company, can't verify the invoice with the delivery, prior to loading it on the truck. After telling him this, he tells me I will send you a refund and hangs up on me. I don't understand how they blame their errors on customer. The bottom line is, they can deliver hey you pay for and the attitude is unbelievable. They did not want to satisfy a customer, that spent money in their store. DONT BUY FROM HERE

Handy man services are offered by Kuhn and that was the reason for my call. Jimmy was sent out to…read moreaccess the situation/job at hand. He is a fast talking, smoking, fast driving fiend. He will give you a quote that is off the charts. You must be specific, get your own supplies, hold fast to getting an $85 an hour charge. I understand it is a two hr. minimum. He let it slip that it was $85 and hour but also said up to $1,000 a day. I got them to stick to the $85. I needed some electrical work done. Some handy men can do it and other not so they need to know which man to send. Don't get the piddly stuff done. Go for the bigger jobs. Chris, I was told would show, but Hydam showed instead. He is a soft spoken, gentle man who knows what he is doing. He fixed a faucet rather than install the new one I had purchased...saved me $100. He did the electrical, installed two very difficult closet doors...house settled. He hung curtain rods, did a door sill, stabilized a rocking commode, and more. Stick around because he will ask questions, and it is best to work as a team. He is very specific...he will tell you if another way would work as well and save time. He was on it. I felt blessed to have Hydam work for me as he was polite and diligently wished to do a good job. I was very pleased with his work. Do provide lunch if a handy man stays the day. Hydam never took a break. I think they could forgo Jimmy the access-or. He is shifty, overbearing, opinionated, and tries to pull down big bucks for the company. Hydem saved me money in the long run, and he is a great person to have in your home to work for and with you. Tell 'em it is $85 an hour or hit the road Jimmy.

Although most of their workmen do good work in general the communication was poor with the project…read moremanager and higher ups so there were many things I was not happy with in my bathroom renovation. Forget the designer, she just shows you a few samples and did not know a lot, told me to go look elsewhere if I wanted something else she did not have a sample of, no help at all. I would not recommend them.

I will break this review into 3 parts: 1. showroom and safe…read moreselection 2. delivery/product 3. customer service There showroom is large and has a wide selection of safes so you can see many of the different manufacturers and model offering. I dealt with a salesman, Bob Sands. He was extremely helpful and took the time to give me a lesson on safe construction and what to consider when selecting a safe. He was able to answer all of my questions and helped me in selecting the right safe for my house and needs. It took about 1 week based on their delivery availability to get the safe delivered. They use a rigging service which had very friendly a experienced workers who were able to quickly get the safe installed and somewhat leveled. The safe was installed exactly as I requested and everything looked good in terms of the quality and meeting my needs. Now for customer service. This is where they lose the 1 star. It was partially my fault that I did not check the stability of the safe before the rigging company left but needless to say it wobbled when I pushed on it. The riggers added metal shims to level the safe but did not completely level it all around thus the wobble. I took a video and sent it to the office administrators (2 ladies) and explained the issue. I am not sure if they did not understand my problem but they said that they tried to tell me that the riggers told them there were no shims and they installed the safe as per my instructions. Then they recommended that I fill the safe with items and the weight would resolve the wobbling. They offered the riggers to come back to my house to resolve the issue for a $150 return fee. I politely explained that everything they were explaining was incorrect and that it was unfair to charge me to come back to complete a job that was not done correctly in the first place. However, I needed to safe properly leveled to eliminate the safety hazard so I requested they schedule the riggers to come back and I would pay the fee. The riggers returned in about 1 week and funny thing is their work order said that I had requested the safe be moved. When I showed the riggers the wobble and that I just wanted that resolved, he acknowledged that he made a mistake in leaving the safe this way during the delivery. He removed the shims and redid the work and properly leveled the safe and did not charge me any fee. To summarize, my entire experience was great and my only issue is with the administrative staff that work in the office. If you end up having to deal with them to resolve anything with your purchase, I would suggest being extremely detailed to ensure they understand your problem. Aside from the administrative staff, I am very happy with this company and would definitely use them for my future safe purchases.

I purchased a Byrna LE from Bob at Safe Source. The customer…read moreexperience was excellent. He took the time and did a great job explaining the different models and projectiles. I would highly recommend them for your purchase.

Not the same quality it used to be. Bought a set here many years ago and it still looks good…read more Bought another set for the new home recently and it is a piece of crap. The chairs are all loose and stripped and the finish on the kitchen table that we paid $1500 for is wearing off for no reason. I use place mats and silicone table protectors. This stuff is simply junk. I bought this and moved to SC, so I guess I am stuck with it.

Their price was far lower than any of the competitors, large and small. Albert was very pleasant…read morethroughout the process. Unique, like all furniture stores was affected by the current delays. Throughout the 4-month wait for our dinette set to arrive, Albert kept us apprised of the status. When our order finally arrived, it was exactly as promised and then some. Thank you Albert for a very pleasant buying experience despite these trying times of high prices and delayed deliveries. I would recommend Unique to anyone seeking value at the lowest prices.

BRAVO. MOM & POP SHOP GOES ABOVE AND BEYOND…read more Last year, in the middle of winter, the owner drove to my home from his home, hours away -- our garage door was frozen in the OPEN position. My old wooden double garage door revealed a stocked garage for passers by to see. We were panicking. The owner generously drove to us, and didn't leave until he was certain we were fine and the garage was operating as it should. I would recommend Queen Able hands-down simply based on the owner's can-do, customer-focused attitude -- but his workers are excellent, too. Days ago, one of his men spent an inordinate amount of time performing an annual maintenance review. As always, a positive, friendly, caring attitude was clear. But most importantly, the technician knew what he was doing and possessed real experience in fixing older garage doors. Suffice to say, my maintenance and tune up issues exceeded expectations. I have been incredibly impressed by multiple experiences with Queen Able. *When you call them for maintenance/repair - they do not try to take advantage and push you to purchase a new door. Unless of course, you truly need one. You have to admire that.

Your feedback once again reflects our unpleasant experience with you. I am attaching our email…read moreexchange for people to see the accurate interaction. After much back and forth, you threatened to place a mechanical lien against me, and I replied that I would provide negative reviews. I said I did not want the door and you said you would take it back. I agreed to it and said I wanted my deposit back. I said I would start again with another company to get a white, not gray door. You said you would get back to me. The email below shows your "amicable resolution." You attempted to charge ABOVE the original cost of the door to remove the gray one. The manufacturer of the door did say that this is their version of white. As can be seen by the pictures, it is not white. It did match the color chip they brought to our house AFTER the door was installed. Again, this is YOUR business and you should know this when you sell a "white" door to a customer who orders from you on the phone based on a brochure. As to the "independent contractor" YOU recommended, he was asked to add two 2x4 pieces to buffer the areas he removed in order to ensure proper support of a large beam. This is not out of the realm of the job he was doing. He obliged and was paid in full and on time. I posted reviews of our experience with you on several sites so that others who search for garage doors will have a full and factual picture of our experience. That is what these sites and reviews are for. Yvette, We are writing in response to your recent email, in which you threatened legal action if we do not pay in full for a garage door that we neither approved nor are satisfied with. Let us be absolutely clear: your company failed to deliver the product we reasonably expected. Your technician came to our home, took measurements, and handed us a brochure from which we selected a white garage door. We were not shown a physical color sample or informed that the manufacturer's "white" would be gray. We reasonably relied on your expertise and representations, and what was delivered does not meet those expectations. Your statement regarding that you truly hoped to resolve this amicably is insulting. You did nothing to offer a resolution. We have decided to complete payment and end our discussion with you. Your company and the way you handled this matter show how little you care to meet your customers' expectations. On Monday, May 12, 2025 at 10:46:05 AM EDT, Queen Able queenable@nydoors.com wrote: Dear Iris, I hope this message finds you well. I wanted to follow up on our recent conversations regarding the garage door installation. As previously explained, the door installed is the manufacturer's standard white, which is the white they offer. Any deviation from that color would have required a custom order and powder coating, which comes at a significantly higher cost. Per our written communications and your deposit, there is a valid contract between us. As such, the remaining balance is due in full. We were advised that if we are forced to remove the installed door, we would be entitled to collect the following from you: The full cost of the door and opener Labor costs for both installation and removal Lost wages associated with this project We truly hoped to resolve this matter amicably, but if the outstanding balance is not paid promptly, we will have no choice but to begin legal proceedings to recover the amount owed. This will serve as our final attempt to resolve this matter before pursuing legal action. To avoid further proceedings, please ensure payment is received by May 16th. You may send a check by mail or submit payment via Zelle to queenable@nydoors.com.