Creative had previously done our bathroom vanity. We were able to work with Greg on the redesign of…read moreour kitchen which was a total rehab. A good selection of cabinetry and countertop materials for what we needed. One of the advantages of working with this company is they provide an all in price which includes design, fabrication, demolition, electric and plumbing work, drywall, installations of cabinets and all appliances as well as paint. They coordinate everything. Agreed on a schedule and they kept it. No issues with "extra" work coming up during construction either. They are very interested in customer satisfaction. There were some crossed signals on communication but we were flexible so no big deal. Recommend them for kitchen bath work large or small.

TL;DR - Just don't do it. Especially if you are having them install countertops. The lack of…read morecommunication is infuriating during a process that many aren't familiar with. They don't answer (phone calls, texts, emails - you can't leave a VM for either Howard or Jose) and I had 2 no-shows during this arduous process. Well you have called me 2xs and texted me 2xs asking for my review...here you go. I went to the showroom to look and discuss countertops on February 18th, met Howard gave him my measurements of my kitchen, told them we wanted a waterfall. Not once did he mention my island was too large and told me we would need 2 slabs. He did mention my upper cabinets were high, but that during template they would double check (I told him, yeah the design has our upper cabinets higher than standard due to having vaulted ceilings in our home). He recommend I check out Nash Stone (loved them and their selection. Gabby was super responsive, Nash has great customer service!) I picked out 3 stones and by February 25th (a week later) emailed Howard with pictures and asked for price quotes...AND AGAIN GAVE ALL MY MEASUREMENTS + plus the measurements for A WATERFALL. Still did not mention my island is too large. Had to stay on top of him into March but did get a price quote to which I was told I needed to send in the check to hold the stone. When I sent the check in March, Howard just ghosts all calls or texts until early April. By then the stone I wanted was gone, so I had to run back to Nash and picked out a new stone on April 1st. He wakes up April 5th and tells me April 10th they will come to template. They never show. I was told they forgot my house and finished for the day, cool. So they show up to template on April 11th (take my sink at this time too- we will come back to this) and this is when I am now told my island is way too large. Can't accommodate an a waterfall edge, would need a seam for the stone and they recommend taking out 2 cabinets out of island. I emailed Howard that night, and he never ends up getting back to me. In fact, no one will answer me. Can't leave a voicemail his inbox is full. My husband ends up calling...using a different number and wow would you guess who picks up...Howard. He then pushes us off to work with a different designer, Jose. Real nice and super professional move (*I'm being sarcastic here). Jose does come to our house, and explains that we will need to take out the 2 cabinets. Which honestly is just so frustrating to get to this point and learn this. He also mentions several ways he would have designed our kitchen differently, cool super helpful. My contractor comes back rips out the 2 cabinets (goodbye $1000) they come re-template. Now we are well into the middle of May, we get a call on Sunday 5/21 to set up for install saying it will be Tuesday 5/23 and Wednesday 5/24. MONDAY NIGHT AT 6PM, night before install, Jose is rapidly calling us to tell us, our sink is too large. The sink they have had SINCE APRIL 11TH. He is trying to push us to buy a sink off of them, by some luck my husband finds a new sink in the "correct" size (we wanted a workstation sink) and since they have had this sink since April 11th, I now cannot return the sink (goodbye $614.81). They come and do the backsplash that Tuesday 5/24 and then DO NOT SHOW (no phone call, no text nothing, which I took off of work to be there) on Wednesday. You would think they would of said something that Tuesday that they wouldn't be there, or ask for the new sink? I call 4pm on Wednesday the main phone number asking why no one has come and the woman does not have an answer but tells me they need the new sink delivered by 5pm to either Selden or East Northport location. The lack of communication, professionalism, and customer service is a COMPLETE JOKE with this company. I guess if you are not having a full kitchen design you are not a worthy of their time. Thank you for adding an additional 3 months + wasting $1,600 to my renovation that did not need to be. I will not be recommending this company, ever.

Therese and Ron no longer own Therese Marcels so ignore the bad review. New owner is probably best…read moredesigner on the island. And his contractors are top notch. Owner Stuart is friendly, knowledgeable and helpful and makes you feel right at home. So happy with Design Pro Kitchens formerly known as Therese Marcels!

Our opinion and experience shows us that while Therese and Ron are friendly, down-home folks, they…read moredo not oversee the work of their contractors nor do they respond to their clients' dissatisfaction with completed work. More than once, we have requested that they come to see work that we paid top dollar for and that is substandard, performed by their employees, and they still have not looked at. Stock phrases such as "these things happen" are used in place of good service and giving the customer what was paid for. Much attention is paid to the details of project planning and computer printouts which the contractors never refer to or use! We were told to over-order on products which could not be returned. Such disappointing and overpriced work! Beware, beware, beware.

My husband and I used Stonedge for our new kitchen countertop and backsplash. The service was…read morephenomenal with sam and Deedee. Sam came over to measure within two days of choosing our countertop and everything was installed the following week all in one day. Prices are very reasonable compared to a lot of other quotes we have received. Everything looks amazing and I am so happy we use them!

WHAT AN AMAZING JOB!!! We used Stonedge for kitchen cabinets and kitchen countertops. We worked…read morewith Sam and he was so accommodating. We went to a few other stores and Sam made us feel the most comfortable BY FAR and he also was very fair with pricing. We chose a beautiful marble countertop. We get compliments on this stone from everyone that has seen it. We fell in love with the "wood look" gray cabinets. We loved how they were different than normal solid cabinets. The installers were so professional and did a fantastic job. If you are in the market for countertops, cabinets, or any other type of kitchen or bath accessories, you MUST visit Sam. Look no further if you want EXCELLENT 5 STAR service PLUS great products! A+++++++++

Experience: Cooking Classes - The class is set up to work in groups of 4. I would recommend signing…read moreup for the classes together with a note that you would want to paired off with others that you signed up with. If you don't mind sharing the space and resources, sign up for anything! Croissant - So fun making classic croissants, pan au chocolat, and ham and cheese croissants. You work in reverse order where you make the croissants first, then you go back and learn to make the dough. The dough you make is used for the next class. They said the class would take 6 hours if you did everything in one day. Beef Wellington - Not enough cooking. WE rolled out the dough, made the duxelle, and the side broccolini. We did not sear the meat and we didn't get to check the temp for the perfect cook. Our beef was overcooked and completely grey. On to my next adventure...

"Would you like a cappuccino sir"…read more I'm asked as I entered the space. No, no thank you I replied as I walked into the store that was closed a few years back. They recreated the store exactly like it was in 2019. Walking in Monday afternoon, I see there's a cooking class in the back. Lots of smiles from the customer service peeps, I just love Sur La Table. I have credit card points that I'll be using for my purchase. I found a two loaf baguette tray and a bread scorer. The counter person was so helpful, she took my digital gift card (Her first time) and gave me a military discount. Sur La Table, welcome back! It will be a pleasure to shop your store once again.

After hearing so many horror stories of people dealing with bad contractors and or suppliers, you…read morecan imagine how pleased we were to come across Gallo Rosso Kitchens in Blue Point, NY. Dominick, was a pleasure to work with, Very old fashioned values and service, something you very rarely see today. Our Kitchen in our 1850c. Cutchogue Farmhouse came out Exactly the way we wanted it, Perfect! We can't stress enough how happy we are with Gallo Rosso kitchen.

From the owner: Your kitchen and bathroom are expressions of your personality. That's why we first listen to what…read moreyou want, then we work to make it a reality. We offer you the finest product selections and innovative design concepts, all based on your budget requirements. Your satisfaction is our number one priority.

5 stars on customer service, quality and value!!! I am so glad I called Lina after a home depot…read morefiasco! Lina was patient and responsive. We spoke and we texted extensively to make sure everything was exactly what I needed. She helped me get the perfect vanity for my bathroom and we subsequently ordered a matching stand alone cabinet. They look sturdy and beautiful in our new space! I'm a very happy customer!!! I would 100% recommend them for all your cabinet needs!!!

We ordered countertops form them and they did a great job. Their prices are competitive. Unlike the…read moremany other places I got quotes from they are very friendly and helpful. Lina the owner is great and on top of things. _____

Professional is the word that comes to mind with this company. Everything, from John's redesign of…read moreour kitchen, to Chris our foreman and Michelle, who kept us advised every step of the way, was done in a professional manner. The workmanship was first rate, everything was done on schedule. I have never had a more stress-free remodeling project. There may be cheaper contractors out there, but if you want the best go with NDA. My kitchen looks like something out of a magazine.

Very disappointed. I was highly recommended by the salesperson Walter at NDA to purchase wood…read morecabinets. My husband wanted to spend less and buy composite. I specifically asked Walter what is the warranty. He said "forever". Told me i could contact them at anytime they would help me. We spent 90,000 on a custom kitchen. Now I am being told they no longer can order the touch up kit because the manufacturer doesn't stopped making the color. The representative Michelle said, In all the years dealing with this manufacturer Kitchen-Craft whenever they stopped making a color they will no longer make touch up kits. But if you want to have the doors replaced they will customize for you. It can't be a few doors, it needs to be many. My kitchen is still young and we are seniors hardly use it. They should find a way to help me get a touch-up paint without unnecessarily replacing costly doors. Nicole, in reference to your response below, if you recall you transferred me to Michelle. As stated above, Michelle told me i could not just replace one or two doors. She referenced another customer who had 8 or 9 replaced. She was able to help them after a color had been discontinued. "They would customize as they were purchasing many doors and she didn't think the company would accommodate me". Obviously, the company has a way to make discontinued colors. I can work with a small bottle. It is very fair of me to hold you responsible when i was told i would never have a problem. You made no earnest attempt to help me solve the issue without replacing many costly doors. I will call company directly myself and see if i can get the color. Benjamin Moore makes a sea shell and it looks very similar. From what I understand online this company is in line with Benjamin Moore who still makes sea shell white. Hopefully they can confirm this is the same color. Maybe you have learned something here to help other customers. My purpose in writing this review is informative for other customers as 90,000 is a lot of money to spend and then be told there is nothing to be done.

Met with owners and went over everything in great detail. They came back with an estimate that was…read moreabove our stated budget, but we set up a meeting to discuss further and move forward. The day before the meeting, we got a late night email saying basically, "Sorry, we screwed up your estimate. Your kitchen is now going to cost you $20k+ more than we told you. Plus we need to reschedule our meeting for tomorrow to the following week." My wife and I are incredibly disappointed, as these owners seemed decent and thorough. No way are we going to work with contractors that bait and switch with the estimate, and/or make $20k mistakes in their estimates. Completely unprofessional. I never write reviews, but once I got the email from the owner blowing off the meeting and saying your kitchen is now $20k more than I promised, that's it. Do not work with this company.

From the owner: Kitchen and Bath Design and Remodeling.read more

The designer did a beautiful job (but she is no longer there). We had a large renovation done that…read moreincluded the kitchen, dining room and LVP flooring. While we had no issues during the process, shortly after the floor was sinking in multiple places. The contractor returned and placed a saddle in one area. Saddles were included in my contract (two separate contracts one for materials and one for labor), so we had paid for both even though they initially didn't use saddles. There was no refund given for the unused materials and work that was never done. They returned again to "lift" the kitchen subfloor. At this point they had to remove the new LVP, so they used our warranty to replace the flooring. The floor continues to sink in multiple areas. They suggested placing multiple saddles throughout my floor. They claimed the floor manufacturer said I needed them, so I don't know why I wasn't told or why it wasn't done during the initial installation. I asked when they open the floor and see the subfloor is unlevel would they do the honorable thing and return my money to me so I can have my floor repaired. I was told the subfloor is level and we are no longer discussing it. They hold no accountability. On top of all of this, they have photos of my home including personal information of where we live, personal details of our family and refuse to take it down. What customer ever wants this!? They have now blocked me on social media, and fail to communicate responsibly. All I would like is the money returned to me for the flooring that is now garbage because they have to take it apart to level underneath, the money paid to do the work that wasn't done correctly, reimbursement for what was paid out but never used. This is a major inconvenience to have to go through construction again. This has been dragged out too long, own up to your mistakes and Do the right thing. be warned and stay far away from this company.

I can't express how happy i am with how my kitchen/dining room came out. Such professionals working…read morefor this company. They were neat, respectful and hard workers. I couldn't have had a better experience. My designer gave me many options that fit my budget. From start to finish I had a great experience. I would highly recommend this company.