Our opinion and experience shows us that while Therese and Ron are friendly, down-home folks, they do not oversee the work of their contractors nor do they respond to their clients' dissatisfaction with completed work. More than once, we have requested that they come to see work that we paid top dollar for and that is substandard, performed by their employees, and they still have not looked at. Stock phrases such as "these things happen" are used in place of good service and giving the customer what was paid for. Much attention is paid to the details of project planning and computer printouts which the contractors never refer to or use! We were told to over-order on products which could not be returned. Such disappointing and overpriced work! Beware, beware, beware. read more