My husband and I used Stonedge for our new kitchen countertop and backsplash. The service was…read morephenomenal with sam and Deedee. Sam came over to measure within two days of choosing our countertop and everything was installed the following week all in one day. Prices are very reasonable compared to a lot of other quotes we have received. Everything looks amazing and I am so happy we use them!

WHAT AN AMAZING JOB!!! We used Stonedge for kitchen cabinets and kitchen countertops. We worked…read morewith Sam and he was so accommodating. We went to a few other stores and Sam made us feel the most comfortable BY FAR and he also was very fair with pricing. We chose a beautiful marble countertop. We get compliments on this stone from everyone that has seen it. We fell in love with the "wood look" gray cabinets. We loved how they were different than normal solid cabinets. The installers were so professional and did a fantastic job. If you are in the market for countertops, cabinets, or any other type of kitchen or bath accessories, you MUST visit Sam. Look no further if you want EXCELLENT 5 STAR service PLUS great products! A+++++++++

Met with owners and went over everything in great detail. They came back with an estimate that was…read moreabove our stated budget, but we set up a meeting to discuss further and move forward. The day before the meeting, we got a late night email saying basically, "Sorry, we screwed up your estimate. Your kitchen is now going to cost you $20k+ more than we told you. Plus we need to reschedule our meeting for tomorrow to the following week." My wife and I are incredibly disappointed, as these owners seemed decent and thorough. No way are we going to work with contractors that bait and switch with the estimate, and/or make $20k mistakes in their estimates. Completely unprofessional. I never write reviews, but once I got the email from the owner blowing off the meeting and saying your kitchen is now $20k more than I promised, that's it. Do not work with this company.

From the owner: Kitchen and Bath Design and Remodeling.read more

Creative had previously done our bathroom vanity. We were able to work with Greg on the redesign of…read moreour kitchen which was a total rehab. A good selection of cabinetry and countertop materials for what we needed. One of the advantages of working with this company is they provide an all in price which includes design, fabrication, demolition, electric and plumbing work, drywall, installations of cabinets and all appliances as well as paint. They coordinate everything. Agreed on a schedule and they kept it. No issues with "extra" work coming up during construction either. They are very interested in customer satisfaction. There were some crossed signals on communication but we were flexible so no big deal. Recommend them for kitchen bath work large or small.

TL;DR - Just don't do it. Especially if you are having them install countertops. The lack of…read morecommunication is infuriating during a process that many aren't familiar with. They don't answer (phone calls, texts, emails - you can't leave a VM for either Howard or Jose) and I had 2 no-shows during this arduous process. Well you have called me 2xs and texted me 2xs asking for my review...here you go. I went to the showroom to look and discuss countertops on February 18th, met Howard gave him my measurements of my kitchen, told them we wanted a waterfall. Not once did he mention my island was too large and told me we would need 2 slabs. He did mention my upper cabinets were high, but that during template they would double check (I told him, yeah the design has our upper cabinets higher than standard due to having vaulted ceilings in our home). He recommend I check out Nash Stone (loved them and their selection. Gabby was super responsive, Nash has great customer service!) I picked out 3 stones and by February 25th (a week later) emailed Howard with pictures and asked for price quotes...AND AGAIN GAVE ALL MY MEASUREMENTS + plus the measurements for A WATERFALL. Still did not mention my island is too large. Had to stay on top of him into March but did get a price quote to which I was told I needed to send in the check to hold the stone. When I sent the check in March, Howard just ghosts all calls or texts until early April. By then the stone I wanted was gone, so I had to run back to Nash and picked out a new stone on April 1st. He wakes up April 5th and tells me April 10th they will come to template. They never show. I was told they forgot my house and finished for the day, cool. So they show up to template on April 11th (take my sink at this time too- we will come back to this) and this is when I am now told my island is way too large. Can't accommodate an a waterfall edge, would need a seam for the stone and they recommend taking out 2 cabinets out of island. I emailed Howard that night, and he never ends up getting back to me. In fact, no one will answer me. Can't leave a voicemail his inbox is full. My husband ends up calling...using a different number and wow would you guess who picks up...Howard. He then pushes us off to work with a different designer, Jose. Real nice and super professional move (*I'm being sarcastic here). Jose does come to our house, and explains that we will need to take out the 2 cabinets. Which honestly is just so frustrating to get to this point and learn this. He also mentions several ways he would have designed our kitchen differently, cool super helpful. My contractor comes back rips out the 2 cabinets (goodbye $1000) they come re-template. Now we are well into the middle of May, we get a call on Sunday 5/21 to set up for install saying it will be Tuesday 5/23 and Wednesday 5/24. MONDAY NIGHT AT 6PM, night before install, Jose is rapidly calling us to tell us, our sink is too large. The sink they have had SINCE APRIL 11TH. He is trying to push us to buy a sink off of them, by some luck my husband finds a new sink in the "correct" size (we wanted a workstation sink) and since they have had this sink since April 11th, I now cannot return the sink (goodbye $614.81). They come and do the backsplash that Tuesday 5/24 and then DO NOT SHOW (no phone call, no text nothing, which I took off of work to be there) on Wednesday. You would think they would of said something that Tuesday that they wouldn't be there, or ask for the new sink? I call 4pm on Wednesday the main phone number asking why no one has come and the woman does not have an answer but tells me they need the new sink delivered by 5pm to either Selden or East Northport location. The lack of communication, professionalism, and customer service is a COMPLETE JOKE with this company. I guess if you are not having a full kitchen design you are not a worthy of their time. Thank you for adding an additional 3 months + wasting $1,600 to my renovation that did not need to be. I will not be recommending this company, ever.

Experience: Cooking Classes - The class is set up to work in groups of 4. I would recommend signing…read moreup for the classes together with a note that you would want to paired off with others that you signed up with. If you don't mind sharing the space and resources, sign up for anything! Croissant - So fun making classic croissants, pan au chocolat, and ham and cheese croissants. You work in reverse order where you make the croissants first, then you go back and learn to make the dough. The dough you make is used for the next class. They said the class would take 6 hours if you did everything in one day. Beef Wellington - Not enough cooking. WE rolled out the dough, made the duxelle, and the side broccolini. We did not sear the meat and we didn't get to check the temp for the perfect cook. Our beef was overcooked and completely grey. On to my next adventure...

"Would you like a cappuccino sir"…read more I'm asked as I entered the space. No, no thank you I replied as I walked into the store that was closed a few years back. They recreated the store exactly like it was in 2019. Walking in Monday afternoon, I see there's a cooking class in the back. Lots of smiles from the customer service peeps, I just love Sur La Table. I have credit card points that I'll be using for my purchase. I found a two loaf baguette tray and a bread scorer. The counter person was so helpful, she took my digital gift card (Her first time) and gave me a military discount. Sur La Table, welcome back! It will be a pleasure to shop your store once again.

As a realtor and promoter of the first wave of senior housing on Long Island, I brought Natalie to…read morethe table because, even over 20 years ago, she related so well to seniors. She was a pioneer in the industry bringing encouragement and fun to the prospect of moving to a new lifestyle. In fact, my own parents, were the first recipients of Natalie's expertise as she helped them move, designing a perfect space for them in Woodbury Cove. Natalie has a knack for understanding seniors and giving them what they need but she also gave me peace of mind knowing my parents would enjoy a lovely, safe and happy home in their aging years and they still do! Fern Karhu, President - Realty Connect USA

From the owner: Space study and planning, floor plans, elevations, cabinetry design, lighting, floor, wall, window,…read moreclosets, kitchens, baths, color, fabric, architectural, custom, shopping, budget, specialized sources for products and labor, accessorizing to completion.

I would like to start that Bob the salesperson was wonderful and knowledgeable. Too bad once he…read morepassed us to his designer, Susan, it halted there. I shouldn't have to chase someone to get us a quote or a revised one. Lack of customer service for sure. A lot of our e-mails went unanswered. I'm happy to say that I found a different company for our kitchen cabinets.

We order over $15,000 of kitchen cabinets July 22nd 2019 for our complete kitchen renovation…read more Lakeville came highly recommended.They were delivered approximately 6 weeks later Sept 10th. The cabinets arrived with minor damage on two door panels and one cabinet arrived in the wrong color. The wrong colored cabinet looked like a return that was just boxed up and given to us. The salesman came that week and rush ordered replacement panels and a replacement cabinet and it should take 4 to 6 weeks. We were told to speak to the warehouse for updates and given a number to call. Fast forward to today, we called and was told that the only a cabinet door was ordered for the wrong colored cabinet, not the entire cabinet, so now we have to wait yet again for a replacement. They have the replacemt door panels but have not delivered them. This is poor customer service in my opinion. We have been waiting longer for the replacement peices than the original order!Aside from This mistake the cabinets are beautiful but this delay is holding up the installation of the rest of the kitchen. It would be nice if someone took the time to call us and apologized for the mess up, perhaps I'd be writing a different review. Edit to add: Our salesman was excellent, in no way was this review directed at the sales team at Lakeville. Darren was excellent in executing the design and layout of our kitchen. We loved the attention to detail he had and follow up with the changes and questions we had. This review is solely based on the delivery and follow up of our problemed cabinets doors from the warehouse.

5 stars on customer service, quality and value!!! I am so glad I called Lina after a home depot…read morefiasco! Lina was patient and responsive. We spoke and we texted extensively to make sure everything was exactly what I needed. She helped me get the perfect vanity for my bathroom and we subsequently ordered a matching stand alone cabinet. They look sturdy and beautiful in our new space! I'm a very happy customer!!! I would 100% recommend them for all your cabinet needs!!!

We ordered countertops form them and they did a great job. Their prices are competitive. Unlike the…read moremany other places I got quotes from they are very friendly and helpful. Lina the owner is great and on top of things. _____

Service was on the money. i did not have to keep calling them for updates, they were rather fast…read more Their choices were definitely better than what I had seen in quite a few places. The pricing was strong. Actually the service would make you think renovations are easy. I wish everything I, did moved along as smoothly. Sara and Leticia helped me, they were wonderful. Went to look at slabs early December, job completed this week. That was before they came to my home to measure. For granite, that is great. Virginia Harvey

Came in with the intension to make a purchase that day. The showroom was much smaller than I had…read moreexpected. My inspo pictures were pretty simple but Minimal help was given to even come close. Clean store and they did have a variety of styles for bathrooms , kitchens etc. Just wasn't the experience I expected.