Horrible business and customer service, I tried calling them on different occasions because I had…read moreto speak with the finance guy and instead of letting me know that he was busy and to call later they would leave me on hold for more than 10 minutes. My car is presenting some problems and since I have my service contract I went in because I didn't know they are not the ones who fixes them but instead of helping me or tell me that in order to fix my car I have to take it to any mechanic shop they would try to sell me another car and insist on me trading in my car even after telling them that I don't want to trade it in. In the end they didn't gave me any information about where could I take my car or what I could do and just told me to go back if I changed my mind about trading my car.

Big Thanks to the new guy Anthony Garrett for making my purchase easy. I was hesitant at first. Him…read moreand The Owner made things convincing for me. I was able to get out of my dreadful 2012 Chrysler 200, which constantly broke down. And into a Newer 2021 KIA Sportage S. It's a decision I have been working on for 4 months. Thanks a bunch Own A Car and Anthony Garrett. You guys hired the right person.

Used car dealer. Some are great, some not so much. The more experience you have with them, the…read moremore you know what to expect. Unfortunately, my college age son has never dealt with used car dealers before. I sent him to Bbl because they had a car on the lot that I felt was a good deal financially. They took it for a test drive, and afterwards spotted a different car and took that one for a test drive. They fell in love and decided that that was the car they wanted. Of course it cost more than my budget, but they loved it, so I told them to request a Carfax and if everything looked good I would purchase it for them. They asked about the Carfax, and the dealer told them that he had a copy and made it seem like it was no big deal. Of course, my son didn't realize that he should have looked at it in person. I pulled up the Blue Book Value based upon the information I had. The car had abnormally low mileage and for this reason, the dealership wanted to charge extra. I felt that was reasonable. Once they had purchased the car and had driven back home, I pulled a Carfax on it just to keep in my file. I could have kicked myself! Not only was the title not clean, but there was odometer fraud listed right there in big red letters. The dealer of course, had no problem selling this car to my young son who was completely clueless about the entire process. I called Nissan to see if they could find out the actual mileage from within the computer system, but the car is too old. If I lived closer to this dealer (I'm 8 hours away) I would have taken this car back in a heartbeat! Ask to see the Carfax!!

We found the specific make and model used car that we'd been looking for at BBL. We wanted low…read moremiles, a car that had not been modified by previous owners, and fewer previous owners. I called Robert and talked to him about the car, and he assured me what was posted on their site about the car was legitimate and that the car had been completely gone through by his mechanics. He had run a title search on the car and verified a single owner. He also assured me if there was major engine or transition issues, for example, that he would take care of them. Sight unseen, I put down a deposit as earnest money and planned to fly to Yakima the next weekend. Robert told he that he'd have someone pick me up at the airport, but that I should call that morning with my arrival information. I was met at the airport by Robert, Jr. with the car we were interested in, so I got my test drive on the way back to the lot. I later told my wife that the entire purchase process was very positive. Robert, his son, and their staff were courteous, polite, and I could tell from all of my conversations that Robert's word stands. I completely got the sense from my interactions that this is a family-run business success story (confirmed by others that I talked to in Yakima). BBL has a lot of used cars, a nice facility, and quite a few people busy working there. They buy cars from all over the west coast, and they do sell them (and ship them) to buyers out of state. The sales transaction was painless, and I was well taken care of. There was never any pressure or "slick" talk. I would recommend working with these folks. The drive home in the new car, by the way, was terrific. We got the right car from the right people.

My first review was deleted so I'll post again. I bought my…read morecar from this place. They advertise this car in a whole Nother state. They had the marketing manager lied to me about multiple features in this car that didn't exist yet I was told existed based off of the photos and text messages and emails from the marketing manager. Beyond that when I finally received the vehicle, the vehicle had a lot more issues and undisclosed accidents that ended up costing me a lot of money.. why do they cost me a lot of money even though I had the 30 day warranty from them that would be because they did not honor their warranty. They tried to tell me they would only cover 50% not 100%.. so they sent me a check for 50% of the cost to repair broken AC and broken control arms that they told me I didn't have problems when I was purchasing it from another state. On top of that, they did not disclose the over $2000 in DMV fees associated with the car because they failed to register the car properly in their state when they bought it from the auction. Fully took advantage of me fully lied about the condition of the car fully failed to help me when it came down to getting repairs done or getting the fees from the DMV taken care of I would not recommend this place to my worst enemy. Now I did take this car to a local mechanic to get the fluids checked. They didn't do a super great job. I'll have to leave a review for them as well, but that doesn't change the fact that prestige motors did not disclose an accident. They lied and said the car was pushed to start and remote access which it does not and they also did not honor their 100% cost warranty. They only gave me 50% which to me shows just how much of a scammer this dealership isnot to mention they've had this review deleted three times.

Work at the Starbucks down the street, these guys come almost everyday in the cars you're about to…read morebuy and get all their sticky drinks in there, they also speed thru the drive thru and parking lot in them. I would never buy from them after seeing how they treat their cars.

They say all the right things in Spanish but my son in law and my cousin both had problems within…read moreweeks of purchasing their vehicles my cousin had to drive 350 miles so they could put a bandaid instead of make it right. I wouldn't recommend this place to anyone I liked.

Don't bye from this dealer way over priced and have car's that aren't safe. Sale staff ok butt…read moresales manager is shifty and add thing that you don't need. They don't like it when you have your financing all set up they use a place that has very high interest rates

Dominic Rodriguez was our sales man and he did an amazing job. He helped us out and got us into a…read moregreat car at a great price. I definitely would recomen coming to better all for your future car purchase

Not actually my experience, but rather my son. My son referred to Better All Auto Sales by a close…read moreand dear friend, which ended up being the best meeting of his life. All he wanted was someone to answer the lurking questions about price, credit, and financing. Sure, he went to his own bank, but they made him feel meaningless and unimportant failing to answer just three simple questions. Upon arriving at Better All Auto Sales, he was greeted and asked a few questions about his buying preference, later he met the owner and that's when all his headaches ended. Owner sat down with him for over an hour and went over the types of cars that were in his selected price range, the down payment needed as well as a list of financing agencies who would assist him. Brought all the information home, we went over the various payment options and two days later we went back, low and behold he found a great car, with a suitable downpayment and a sincere financing agency with terms he could afford. Thank you, Better All Auto Sales, for being generous with your time and patience in helping those who are in need of car buying assistance.

We had a difficult situation and the TEAM at Mike Olson Dodge stepped up and came to bat for us!!…read more WE LOVE MIKE OLSON DODGE and HIGHLY recommend buying your next car from them. Dave and James really DO care about the people of Yakima!!! thanks again guys! Debra and Deann and families

I found a red 2018 VW BEETLE..1 owner Financial negoations…read morewere great They actually delivered the Bug To my house in Spokane ...I had a local 5Mile Auto Repair totally check it out... No issues at all It was my trade in for a 2023 Chevy Equinox with 12 miles on it Loved that BEETLE

I stopped by to see if they could assist with a warning light as I was traveling through Yakima…read morefrom California. The jerk in the service department was quite rude and told me to make an appointment for next week. I explained my situation and he said" Oh Well"!,, we have 40 appointment a day and there are no openings. He would not even look at the warning light. Just told me to make an appointment for next week. And again,, I was passing through and wanted to make sure there was not a major issue. I've heard rumors about Steve Hahn's Customer Service,, now I got a first hand experience. Word of mouth is the best advertisement. Good Bye Steve Hahn's Kia.

I went it to look at cars and I was treated terribly. They seem to think women are not worth the…read moretime. Stay far away

Sold us a Jeep, knowing we were driving back to Seattle the next day, they did not disclose a…read moreradiator leak that they had "bubble gum and hope " concealed, as well as an oil pump issue that they had also "fixed with thicker oil". Our fault for not taking the rig to a mechanic before purchase. They also lied that the rig had been a "tow" vehicle, and that is why the miles are so high. The jeep shows no signs that it had ever been towed. However, it does show that the engine is not the original engine. Regardless, we take responsibility for our downfall in not doing appropriate inspections. But they should not have overtly lied to us. In prompted lies! They offered explanations for things that we did not ask. Those were all lies!! The sales guy was very personable, the gaggle of ladies upstairs all with RBF's were unwelcoming, and annoying. Be happy ladies, the sales guy just paid your salary. Be happy that the company you work for, just screwed another person. Laugh more, maybe you could have gotten another couple hundred out of me.

One of the sales guys sold me his personal car, assured me no issues. Even his boss told me it was…read morea great car, yeah right. Totally got screwed. It's going to a junk yard. Total loss.

They don't actually have their own mechanics and apparently they don't fix what's wrong with the…read morecars when they take them to other dealers who do have mechanics even though there are obvious problems. Took a car on a test drive that had multiple warnings light up and was told the bums poke the sensors behind the bumpers for fun. Also an obvious fuel injector problem was tried to be passed off as a spark plug. Do not buy a car from them unless you have a good working knowledge of cars and a good eye for bullshit. Otherwise nice enough people just wouldn't trust them. Sorry guys.

Horrible service and they don't have many cars to chose from. I wanted a Range Rover but they…read moredidn't have so Wadli convinced me to get ford explorer. It broke down after 1K miles no refund no assistance no help..

They Were very helpful. I told them my situation and they did there best to accommodate me. Aldi…read morewas very nice and communication /honesty was very Good. 10/10 Would Recommend.