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    Luxe Haven Construction

    4.0 (4 reviews)
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    Decorative-Ops Concrete

    Decorative-Ops Concrete

    4.2
    (5 reviews)

    We hired Decorative-OPS Concrete March 2025 to re-surface our patio. We were very pleased but…read morenoticed as time went on we were seeing white spots where the color came off due to them missing sealant in those spots. Contacted Austin in late December. I had written a review on FB in December due to being able to reach him and that resulted in him contacting me and requested I remove the review, which I did. He came to look at the patio in February. Mentioned he would be starting the business back up in March. March has come and gone and not a word. The FB page no longer exists as of this morning after I tried to contact him thru it and he is not responding to text msgs, etc. Not responding to any of my communications. There is a 3 year warranty on the patio that we paid $3,800 to have re-surfaced. Thinking he's out of business but non-response is not acceptable.

    We have hired Austin and his crew for designing natural stone looking pattern for our backyard…read morepatio area. They have done amazing job. They are not only reasonable but very professional crew. His crew went above and beyond finishing a job and didn't take any shortcuts. They are also using highest quality colors. We have talked to many other contractors but no one was able to beat their price neither a quality of service. We highly recommend them for any home improvement project work. Austin is very professional and it starts with him. His crew is super nice as well. I bet he trained them really well.

    Penrice & Son Concrete Services

    Penrice & Son Concrete Services

    1.0
    (1 review)

    Penrice & Son did an absolutely terrible job. This company…read morewas unprofessional, irresponsible, and unskilled. 1. Poured wrong concrete. 2 Does not properly respond to calls, texts, or emails. 3. Refused to provide a receipt. 4. Demands payment before the project is finished and then never finishes. 5. Leaves the property full of debris. 6. Arrives unprepared and lacking basic tools and equipment. Kelsey Penrice, the owner presented me with a quote which specified 4000psi concrete. To replace my driveway, add a small walkway,  and add a small 6x8 ft patio. Without telling me, he used 3000psi concrete instead of 4000psi and would not provide me with the concrete receipt. I had to go to the office of the concrete company to investigate and discover deceit. After confronting him with this discrepancy, he claimed he 'forgot'. Further, he claimed that 4000psi and 3000psi concrete cost the same so he would not do anything to make it right. He said that 3000psi concrete was just as good as 4000psi concrete. I have a tough time believing any of this. Seems like a lot of dishonesty is taking place. Kelsey Penrice told me his crew would repair the lawn at the edge, clean up all the forms, and make everything like nice.  However, his crew left piles of concrete debris all over my yard. They left framing stakes in the ground and did nothing to repair the yard.  After I called, texted, and emailed several times, he finally sent someone out to pick up some of the front yard debris but not in the side yard. They never removed the framing stakes that were missed. The crew arrived unprepared and requested to use my tools and my wheelbarrow! This is a concrete company requires customers to provide wheelbarrows? The crew arrived without the proper lumber for forms. They used an old rotten piece of plywood from my backyard to build forms.  The rotten wood did not hold the concrete so all edges are jagged and sloppy. They said it was because I provided bad plywood. Are customers usually responsible for providing forming lumber? As soon as the concrete was poured, Kelsey Penrice demanded full payment for the job,  even though the job wasn't finished until the forms are removed and property is cleaned as was guaranteed. I immediately paid Kelsey Penrice and now the work is still unfinished. Days later the Kelsey Penrice sent complete amateurs to remove the forms and neglected all of the cleanup. They left stakes in the ground and concrete everywhere. Since all the edges of the patio and walkway were jagged and poorly formed, I sent pictures to Kelsey Penrice and asked him to correct them. He ignored me. His son Kelton Penrice would later drive to my house and promised to fix the patio and walkway. He never did.  Instead, days later, Kelsey Penrice came and smeared some random mason or grout all over the edges.  He did not grind the edged. Now the patio looks even worse because the edges are cover unevenly with cracked, jagged, and unmatched grout/mason. I asked many times in writing and in person but they refused to provide a receipt after I provided payment. This was such a terrible experience.  I selected Penrice and Son Concrete Services be I wanted use a local company and because HomeAdvisor presented them as a matching pro.  I am very disappointed that Home Advisors permitted this company to be listed as a professional. I will never use them again and I would never recommend them to anyone.

    From the owner: Penrice & Son Concrete Services provides high quality services for owners of residential and…read morecommercial properties in Conroe, TX and the surrounding areas. We have been in business for 30 years and know what it takes to offer the best services. With 31 years of experience, no concrete services job can be too complex for us. We combine our expertise with the best products and state of the art tools and equipment to offer unmatched services. We are insured for your peace of mind. Our services include concrete installation, flat work, concrete repair, concrete driveway installation, concrete patio installation, poured concrete work, stamped concrete work, retaining wall building, and concrete foundation installation. We are a family owned business that treats customers like family and handles their property like it's our own. We are knowledgeable and provide information to customers that can help them make the best decisions regarding their project. We offer free estimates and competitive pricing. Call Penrice & Son Concrete Services in Conroe, TX now to discuss your concrete services needs with our experts, to request a free estimate, to schedule an appointment with us as well as to find out more about all of our available services.

    JJ Construction

    JJ Construction

    4.6
    (35 reviews)

    Great communication from Jose and made a great recommendation about replacing part of pergola…read more Price was fair and work was done in a timely manner and professional customer service throughout.

    Please take notice as the gate lock picture reveals that our lock was clearly filled in and packed…read moredown with concrete. We found it after Jose finished and was gone. He did not lock our gate when he left...as it was locked before he started the work. Was he trying to keep us from securely locking our gate or trying to trick us in some way? He got some views of the inside of our home (while he was working). Why did he pack our privacy lock with concrete? We kept the damaged lock in case there's a break in. We would show police. This is Texas, so I don't recommend breaking into any homes. We had to beef up our security after this violation of trust. It would take me too long to go over each deceptive reply Jose made. I will cover a few. He has more to gain by telling a lie than I do. We needed a fence put in fast, so we ate his price hikes to get the job done. The former fence was on the ground in pieces (from a storm) and we needed it replaced for safety reasons. He took advantage which would not have bothered us if he did not become creepy toward the end of the job. He knows what he did and I know what he did. I only hope the folks on here will be aware of his deception...so no one is taken by JJ Construction. Jose did not offer, at any time, to replace the lock. Plus, we would not trust him to have the integrity NOT to keep a spare key. How foolish would we be...trusting Jose to provide a new lock for our privacy fencing? Our first lock worked great when we let Jose in and out...before work began. No concrete in the hole. Jose says he no longer works with his dad...as former reviews detail. So, those reviews are not as relevant since Jose works alone. Jose also told me the day before we began work that he needed us to pay 100% up front! We declined and it made us wonder if he didn't have the capitol to buy the supplies and this is a huge red flag. Jose stood in our backyard and told me he lives in Humble, TX (off of 1960). But Jose's contract shows a huge apartment complex at 3409 Brinkman St. Houston, TX 77018 (no apartment number provided). Please see attached and see a different location for JJ Construction (according to my research). He now claims his name is Jose A. Rangel and he was named after his dad. I do find a Jose A. Rangel in Humble and at a different address (see below). His reputation is not good...if this is him. One more address is a small home in Conroe. I have these addresses but don't feel right about posting publicly. Do your research and not trusting only reviews. I use my middle name and maiden name on some public forums because my first name is very unusual and people might easily recognize it. I also like anonymity for safety reasons. This is common practice. Jose (who never gave his real last name and gives a fake address) made a point of using my legal name, up front, on his reply. Jose hides his true identity but publicly reveals mine (a private citizen and not a business) without my consent. This further reveals what kind of person he is. Please do your own research before hiring Jose (with no last name). He might do the high-priced work, or he might rip you off. He might even try to break into your home after he leaves your gate vulnerable. Why take chances? Some sons are not as reputable as their father. It's a shame. I would not use him or recommend him no matter what. He ultimately gives me the feeling of a potential scammer. He ended our job with some serious creepy vibes when I asked him about why our gate lock was filling with pressed down concrete. He denied doing it but come on. No one else was here. Jose did reply to my calls until I paid him in full. We discovered a few issues with our gate (only days later). After he was paid, he let those calls go to VM. He didn't fix the gate to our satisfaction. He also tried to leave a huge gap in the gate opening and it not only looked bad and would be easier to breach, but it was against Harris County code for easier access to the latch. Jose muddies the water with figures about the code. But Jose never knew there was a code until I told him. This is what he confessed to me. If you hire him then my advice is to get a copy of his ID and take a picture of his vehicle license plate. I did the latter but not the former. Jose will also try to cut corners if you don't outline everything to be done correctly and also check his work...so the fence doesn't fall over in a few years...even if it looks good at first. Also, I could not verify his W9. Maybe you can verify it. Be sure to check the legitimacy of his insurance too. Hope you find a skilled and trustworthy fence contractor who provides you with a genuine last name and real address. Jose "thanked" me for my unfavorable review? That's odd. He should just own up to what he did or perhaps what he may have tried to do and stop playing games. Thanks for this opportunity to alert others.

    Luxe Haven Construction - patiocoverings - Updated August 2026

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