Lucas did a great job cleaning the chimney and checking everything out. Very thorough effort.read more

I had a chimney cap blow off in the last hurricane, I…read moreoriginally called a different company to replace it for me after two weeks of delays and excuses I called Duct-X they came out the same day to inspect my problem, and came back the next day to install the new chimney cap, I highly recommend Gary, he was fast, professional, and quite honestly a real nice guy. I would give more stars if they were available, you cannot go wrong with these guys great service great price thank you Gary.

First time chimney owner here. I was nervous about using the fireplace so I looked for someone who…read morewould clean and inspect it. I was glad to learn that cleaning and inspection came hand in hand in the same service visit. James taught me about the fireplace parts and what he looked for, what he saw, and general information. The clean up wasn't dirty. They laid cloth down where they walk in and out of the house, and the vacuum collected the dust so there wasn't any soot flying around. He also checked the gas line in the fireplace. It all checked out. The fee was fair and an absolute bargain for having a peace of mind. The chimney had a lot of debris behind the damper that was vacuumed out and I'm confident that the next time I start a fire in the fireplace, it will be safe. James and his assistant were very professional and courteous. I guess it's a family business since his wife made the appointment. I prefer that because I think the business owners are more experienced.

Our dryer started smoking last week ! I know so scary and so blessed our house didn't catch on…read morefire! Huge shoutout to Craig for coming out and checking our duct work. He found a piece completely blocking the vent--no wonder it wasn't working properly! Check out the video for what he found! We are so thankful for his quick help. If you ever need a trustworthy duct or chimney guy, Craig is your man!

What a great experience having Viking Chimney Solution make corrections to my fireplace. Craig made…read morethe first evaluation of what would be needed then ordered parts and returned to do the work. The job was professionally completed and all cleanup around his work area . Job well done. I highly recommend his company.

I'm very pleased with service they provide. Would definitely recommend this family owned business.read more

The folks at Texas Family Chimney Care are super responsive, very friendly, transparent about…read morepricing, and careful about making what is by nature a dirty job very clean. I reached out through their web page, and in less than 24 hours I had a clean chimney. They even did little things like cleaning the glass and cleaning / repainting the fire grate.

The owner was very hands on , explained how to work the gas fireplace and explain to us safety…read moremeasures to open the chute first so the air is ventilated up the chimney. i used a contractor on groupon, but they haggle for pricing different from agreed prices . this vendor is very honest and clean up after and the fireplace looks like new. We are a property management company and always need good honest contractor on our network. already lined up next job for them. good job!

I contacted Poppins Cleaners Fireplace & Chimney Repair after seeing positive recommendations on…read moreYelp and scheduled Caesar to assess a fireplace issue at my rental property--the remote wasn't turning the unit on. Caesar called me with the following diagnosis: "Good morning. I was able to program the remote control, and it's working fine, but that's not the problem. The pilot light ignites, but it has two sensors. The first one ignites and keeps the pilot light lit. The second sensor, when it heats up, sends a signal to the valve to open the burner. The valve is sending a good signal, but the servo motor is burned out. So the problem is the electronic gas valve that controls everything. I can do this job for $800. This includes replacing the valve with a new one, installing it, and reprogramming it, since everything is electronic." From the moment he delivered this diagnosis, he was incessant about doing the repair immediately and pushed hard for me to authorize the $800 job on the spot. I told him clearly that I would be getting a second opinion and likely going through my home warranty. That's where things took a very concerning turn. After he left, my tenant called to tell me that the remote control for the fireplace was suddenly missing. Caesar had taken it with him without any permission. I had to call him and demand that he return it to the property. Then, things got even worse. My tenant called again to say he noticed that some fireplace connections appeared to be left intentionally disconnected after Caesar's visit--presumably to make it seem like major repairs were needed. My tenant simply reconnected the wiring, and the fireplace worked perfectly with the remote right away. No $800 repair, no burned-out valve, no issue with sensors or motors--just unplugged wires. This experience was not only unprofessional, but also deeply untrustworthy. Manipulating a system to justify unnecessary repair costs and removing a remote without permission is completely unacceptable. I strongly advise anyone considering Poppins Cleaners Fireplace & Chimney Repair to beware. Based on my experience, their practices are pushy, dishonest, and potentially deceptive. Save yourself the headache and look elsewhere for a reputable and ethical company.

Called for them to look at an issue I had with my gate opener. They arrived quickly, were able to…read moreresolve the issue, and walked me through all the questions I had. Would use them again

These folks are great! Quick service on our garage door repair and very reasonable as well. They…read morewill be my go to for future issues. Thank you Allied!

Worst service EVER. Billy Little hung up the phone when I called to discuss their OVERPRICED…read moreservice. Rude and unprofessional. He literally said "I don't care what you think". To a customer?? They charged us $160 to do NOTHING but show up and tell me the chimney had just been cleaned and didn't need a thing. Then they said I could use a new top seal but he was out of sealer so they'd come back and do it later but would charge us FOR $160 AGAIN ! All the competitors charge $69 or $59 for an inspection. He wouldn't accept that and overcharged us. Disrespectful, hung up and wouldn't answer phone, rip-off pricing. I am not a KAREN. We give honest reviews for decent service. STAY AWAY !

I felt like I got good and reliable service. I have an outdoor wood burning fireplace and an indoor…read moregas fireplace. Both were inspected and my gas remote serviced. I was pleased with the cost and service. I highly recommend.

Excellent company, reasonable and so easy to work with. Tony and Diane are fantastic people who…read moreknow how to please customers. No need to shop around because they really know their business. We love our new gas log!

Problem solved! Tony from Texas Fireside came out to service the gas logs they had installed for me…read morein February. It was 6 p.m. and he had already had a long day but he added me to the list. Thank you Tony and Diane for getting my fireplace going!