Sometimes installing windows can be a pane, but Houston Window Experts makes it easier than…read moreexpected. I used them twice for different houses, so that alone is a testament of my good experience with this company. On my latest install, they were professional from start to finish, although not perfect in some areas (more on that later). I'll start with the issues, and then close with the positives. On our first house, I encountered some disappointing challenges during the execution/installation phase. Our garden was trampled on, one of the windows were installed on the wrong spot, and a light fixture was damaged and the crew tried (poorly) fixing it without notifying me (all caught on CCTV). With all that said though, the company stands by doing the right thing and resolved everything on a timely manner. How it was handled was much appreciated and influenced me to use them again and refer others. On our second house, almost everything went smoothly. All windows were replaced in just two days! Just encountered a minor hiccup when a wall was damaged and a worker claimed it was pre-existing. Luckily, I purposely took before-photos and was able to provide evidence that it was not pre-existing. In the end, it was fixed within satisfaction. As for the positives, I really have to give credit to Milton, the supervisor on the second house. He was very professional and accommodating. On one of the windows, he found water damage and pointed it out to me instead of trying to cover it up. The damage and source were all fixed. Seriously, he could have moved on and I would have never known! All the windows were installed to my satisfaction. Few minor quirks remained, but possibly due to the window manufacture (or so I was explained). Also appreciate how floors snd countertops are covered to prevent/reduce damage and dust. I recommend this company. Here are some tips before using them (or any other window company): - Take lots of photos of each window before the work starts. Ensure to get several close ups and different angles of the trim and corners, both inside and out. Ensure good lighting for a useful photo. - Check with your HOA to see if it's the window replacements are allowed. Some care about colors of trim and grid vs non-grid. - Expect the order to take several months to come in. Get your quote early if it's a house you plan on moving in.

Don't look elsewhere. They are brand neutral, knowledgeable, skilled and experienced. No mess,…read morequick and courteous, honest and fair.

We had 46 plants delivered, organized and planted. The team did a great job. They were efficient,…read moreorganized and knowledgeable.

5/25 Update: Reducing my review to 2 stars due to continued poor follow-through and disappointing…read morecustomer service. Prior to posting my original 3-star review, I had already made multiple attempts to rectify this issue directly. For context, my baseline purchase was $4,000, and we had planned to spend an additional $5,000 (totaling $9,000) to add 15 Myrtle trees once the fencing was completed. Thankfully, we now know to take our business elsewhere. Before I posted the 3-star review, I was told by Austin that the manager, Bret, would be reaching out to me. That never happened--so I went ahead and posted the review. Only after that, on Monday, 5/20, did Bret finally text me and schedule a call for Tuesday, 5/21. He never called. I had to reach out at the end of the day and was met with the same excuse I had heard before: "We got so busy." That excuse was also given the last time I communicated to ask why no one had contacted me in the first place. In my text response, I clearly said I had given them every opportunity to make things right, but it was evident this wasn't going to happen. At that point, I requested a refund for the items that were ordered but not yet delivered. Bret finally agreed to issue the refund via text on 5/21--but as of today, 5/25, I have yet to receive it. In the meantime, I've sourced replacement roses from another nursery. I originally asked Moon Valley to retrieve the incorrectly colored roses that were planted despite my specific communication. I've received no response or direction on that matter, so I'll be relocating them to the wooded area behind my home. I want to reiterate that Austin and the planting crew did a good job with what they were tasked to do. Unfortunately, management's lack of professionalism, accountability, and basic follow-through has turned what could have been a positive, long-term relationship into a frustrating and disappointing ordeal. As of today, still no refund. Side note - Austin you need to open your own business. You will ruin your credibility with this company. Original Review Here's why I'm giving 3 stars instead of 5: Austin, the salesperson, is the reason I committed to this company. He selected the best plants for my yard, provided thoughtful advice, and offered excellent service--he absolutely deserves 5 stars. The planting team also did a great job with the three trees, 21 shrubs, 3 roses, and 1 potted Calamondin tree, so I would give them 4 stars for their execution. I'm deducting one star for the crew accidentally hitting the AT&T line during planting. While it caused inconvenience, I understand it had rained the days before and the orange marking was likely faint--so I can be fair about that. The biggest disappointment--and the reason this is a 3-star review--is with Moon Valley's inventory, planning, and poor communication. I was never notified that the full order wouldn't be delivered on May 13, and I only found out from the planters on-site. The roses that did arrive were the small size (I ordered big at $65 a piece and look big when I saw in store - see photo on what I got planted - is that big to you?) and wrong color (pink instead of white). What made this worse is that the rescheduled planting for the missing items was pushed out nearly a month, with no effort to prioritize us on schedule to rectify their inventory issue--despite it being due to their own poor planning. Great sales experience and solid planting work, but the lack of communication and accountability from the rest of the company really took away from what should have been a smooth process.

Héctor and his team were great!! Our yard was suffering from poor drainage, muddy sides so he was…read morerecommended to us by a neighbor! From the 1st consultation he explained everything, was very thorough offered us a couple of options all within reasonable price range! He was always available to answer any questions we had. He did our side pathways & drainage. Work was well done! Highly recommend Hector and his team!

Hector and his crew took very good care of all my landscaping needs, including installing the…read moredrainage and sprinkler systems. He's thorough and responsive, and I like his creative ideas. We get many compliments about our yard.

Previously wrote about our initial meeting with Mr. Litsey and ordering the windows. The windows…read morecame within the time frame given. Jose and his crew were here promptly to install 20 windows, one of which was a custom picture window. The windows were installed in 1 day. The crew were very respectful to us and the property. Clean up was excellent. I can't say enough positive things about them. You can not go wrong hiring this company for your replacement windows. You will save a lot of money and will have quality windows and installation.

I had all the windows for my home replaced in January 2019. John, the owner is very knowledgeable…read moreand honest when discussing your job. He discussed the window options and installation procedures. His crew was very professional and completed the job in a timely manner ensuring a good aesthetic upon completion. They cleaned up and made sure I was satisfied before departing. Fast forward to May 2025. One side of one of my sliding windows seal has failed. I called and spoke to John about the failure. He ensured me that my warrenty will cover the replacement and even informed me of two different options. He's very informative and is willing to go above and beyond to satisfy his customers!! I'm so impressed with "Window City" and their business model!! It's rare to get this type of service and customer service these days!!! Thanks Window City!!!

Roberto and his team did a great job replacing our backyard fence after some hurricane damage. The…read morecommunication and quality of the work was excellent. I would highly recommend Sisneros for any type of outdoor project. They provide great value and you won't be disappointed.

My husband and I moved to a new house in December .... the house we purchased did not have a fence…read moreand coming from Conroe where we had a privacy fence around our backyard.. we felt "naked" - lol - and even though our backyard is small - decided we needed a fence! I contacted 5 different contractors - all who provided a bid for the exact same work! Some bids we got were outrageous.... but after reviewing all five contractors - we decided to go with Sisneros Fence! Roberto provided his bid timely.. made suggestions and most importantly COMMUNICATED with me in a timely manner! While he was not the least expensive, his pricing was VERY reasonable! We chose Sisneros Fence and could NOT BE HAPPIER! They did a PHENOMENAL JOB! We added privacy fence along the back of the property and part of the sides and then we put in decorative iron gates at the front. From start to finish the entire job went perfect and took only 2 days! Roberto even came back to re-inspect after his crew and to verify that we were happy with the job! One other thing to note...... clean-up was spot on! Not one scrap or screw was left! So if you need fencing on your property - make sure you call Roberto Sisneros! 936-520-3534

J@N landscaping did a fence repair job for me and did an amazing job, very satisfied…read more with they're friendly manner, response time and knowledge Would definitely recommend them Thank you

From the owner: Let us help you create a beautiful garden that reflects your style and connects with nature.read more

These guys are the BEST! They do both of my homes. They are reasonably priced have always been…read moreavailable for me and they are just great people! Try them you won't regret it.

J.V. lawn Services came to cut my yard which was slightly overgrown and it looked really nice…read moreafterward. They will continue to cut the grass every 2 weeks from now on! Thank you Jonathan.

Hernandez tree service came out to remove a 60 foot tree from our front yard. They had a sense of…read moreurgency with the tree being close to the house and storm season approaching. They worked fast and were very polite and professional. Will definitely use them again and refer them to friends and neighbors!

From the owner: Welcome to Hernandez Tree Service. We’ve been in business for 20 years and we work all over…read moreHouston/Humble/Cleveland/Magnolia area and more! We’re dedicated to our job and are also insured and bonded in case anything goes wrong. We cut trees, trim, prune, top them off, grind stumps - you name it! Give me a call and schedule your appointment now. Why wait to get different quotes when we’re all you need!