I received n email a few weeks ago about a 60% off lens and frames from Visionworks asking me to…read moreschedule an appt. as it had been a year since my last check-up. The email gave NO instructions to PRINT OUT a coupon Yesterday I went to vision works at the Arboretum and Dr. Gifford gave me the eye exam. As always he was very good but then I went into the optician office to order new sunglasses with my new prescrption- Unfortunately, I got the optician who I'd remember had a negative attitude from my previous visits. She seemed very capable but when I mentioned the 60% off, she told me "like a warden" I'd have to bring the coupon in even tho I am a long term patient, am 85 and it wasn't disclosed I needed to print out the coupon. Her attitude and demeanor is awful and she didn't even hint she wanted to help me but I had to go by her rules (which she loved telling me) I will never go to vision works at the Arboretum again. She (Sandra) is a nasty person and I don't need to put myself thru that as a customer and patient. I went online when I got home to look for the coupon to no avail so I am getting my glasses elsewhere Thank u Pat O'Connor

Literally the worst !!! I came in for an annual eye exam 2 weeks ago. Received my prescriptions and…read morewas told someone would help me in the vision works side to order my contacts. I am not sure what type of mediocrity they have running over there, that they hired Rhonda to be one of the faces of the company but shame on them for doing that. I literally sat there waiting for her and finally she comes up to help and begins to give me quotes for contacts ASSuming I didn't have insurance. I then say I am insured and I need to know what that price would be. She asks what insurance and then begins to huff and puff under her breath because she has to call to find out the price. When I tell her nevermind because at that point, I was already ready to leave after waiting soooo long for her to come back from her smoke break. I politely said it's ok I'll call back and I left. Fast forward to today, I call and boom who answers ... Rhonda I give her my name and tell her I needed to order contacts. She places me on a long silent hold and comes back and calls me another name that's not mine, and says my prescription expired. I then proceed to explain to her it hasn't expired, I was there a few weeks ago and reminded her that she was who I spoke with. She says sorry it's not in the system you'll have to come in and do it because the doctor's office is closed. The issue I'm having isn't even because the prescription wasn't loaded into the system (which I don't really believe because the ladies in the doctor's side ARE ON IT!) the issue is Rhonda is very unprofessional and probably needs to retire!

I have been seeing Dr. Mumford for almost 5 years and I would not go anywhere. The office staff is…read morevery helpful!

I went in looking for an eye dr closer to me. They were fine. The quality of their lenses is not…read moregood. I payed about 1k after insurance for my glasses. The lenses were off when I got the glasses, which they did order new ones for me. Second try is just as bad. The lenses are very plasticity and I can't see anything. I will not go back to this eye dr.

Kevin's new location is 7148 Lawyers Rd, Charlotte 28227…read more He fixed my frames beautifully!

Fixed my husband's glasses after Visionworks broke them and refused to fix. Great, fast service…read more They're at a new location on Lawyers Rd so definitely call

New in town. Stepped on the one good pair of glasses I have. Googled business which might repair…read morethem and came across Sally's Optical. Even though it was a 25 minute drive, I made appointment for today. Morgan greeted me very personably as I entered and after I showed her damage to frames, she took them and in less than 15 minutes brought them out to me as good as new. When I pulled out my wallet to pay, she said there was no charge. This visit exceeded my expectations. Plus, the business had a really cool vibe and very friendly opticians. I will certainly consider them for any future optical needs. Thank you Morgan and Sally's Optical. Frank A.

Sally's is super fun and their staff make you feel so welcome!! They are very helpful and honest…read morewhen making a choice on style shape and color for you. Love Sally's and it is great to have the opportunity to write a review!!

This review is for the vision center only. We didn't use the other part of Walmart. The tech named…read moreNorlan was very professional and helpful and was great with kids. He accurately took the pupillary distance by using 2 measurements. He helped me choose a pair of sports glasses for my child and processed all the info quickly but he took get care to get the details right. We can't wait to see the glasses when they come in! Very reasonably priced compared to CEENTA.

This is by far the absolute BEST Optometrist is the entire city! They have several locations... I…read moredo prefer this location in the Rea Farms area shopping center that is convenient to interstate I-485 right across from Waverly Shopping center . The entire staff of exceptional at customer service , compassion, professional, knowledgeable and caring. Make an appt here you won't regret it. Oh.. and they ALSO have a large assortment /options of different glasses and sunglasses too. I can't recommend both physicians are are phenomenal.

Dr Musto is an amazing eye dr he was thorough, patient, and took time to explain everything…read moreclearly. The exam felt unhurried, and I left feeling confident about my eye health and prescription. Highly recommend this practice for both routine and specialized care.

I'm a longtime customer of Warby Parker, and one of the main reasons I keep coming back is the…read moreconvenience, consistency, and great customer service. When you invest in a good pair of frames and lenses, you want to know that support is there when you need it -- and that's exactly what Warby Parker delivers. No matter where I am in the United States, I can walk into any Warby Parker location, bring my glasses in, and get them adjusted quickly and professionally. That level of nationwide consistency is worth the price to me. The process is simple -- if it's busy, they'll take your information, send you a text or email, and you can go about your day until it's your turn. Very efficient. The store itself at Atherton Mill is beautiful -- clean, well-organized, and thoughtfully designed. I always appreciate the natural wood finishes, skylights, and the clever way they merchandise the frames. Everything feels modern and welcoming. My one small disappointment after moving to North Carolina from the Bay Area was the limited availability of low-bridge frames. In California, those options were plentiful, so I came in with the same expectation here and it wasn't quite met. Hopefully that continues to improve over time, because representation in fit options really matters. That said, the customer service has always been excellent. I never have to wait very long, the staff is professional, and the environment is consistently pleasant. Another bonus is the location. Atherton Mill is in a great area with plenty to do while you wait -- there's shopping, coffee, and places to browse. You can easily spend a little time window shopping at nearby spots like Lululemon, West Elm, or Anthropologie, which makes the visit feel less like an errand and more like part of your day. One practical tip: Parking at Atherton Mill can be a bit challenging, especially during busy times since there are several restaurants and retail stores in the area. Just be patient -- you'll find a spot. Overall, I truly value the reliability and customer care Warby Parker provides. Great service, beautiful stores, and dependable support wherever you are.

I ordered a pair of glasses on January 10, 2026. Got email the same day stating they had started on…read moremy glasses. Great! Two weeks later I still had not received my glasses so I contacted customer service. Was told they were still working on them because there was a problem in the lab. Received email stating they would be delivered January 29. Just checked status and because of the weather, they will get them to me "as soon as possible". So with another winter storm coming, I will be lucky if I get them in another two weeks. In addition the frames I purchased were the same as the pair I bought in 2024 for $145. This time I paid $175 because they are designer frames made in Italy per the associate in the store. These frames were not made in Italy. Please don't insult my intelligence. My husband and I have bought at least 7 pairs of glasses at Warby. I have learned my lesson and we will not be returning. Buyer beware!

Recently started coming here for my eye care…read more Enjoyed my interaction with the doctor and the staff. Wonderful service. Welcoming atmosphere.

I really appreciated the special touches they included with my glasses pickup. Midwood Eye is very…read moreintentional and thoughtful! I encourage everyone to support this local business!

I worked with Ted on ordering a new pair of frames. I gave him a call ahead of time to confirm my…read moreinsurance allowance. They were pretty busy when I walked in so I was able to look for the frames I wanted and be prepared for a fast checkout. Made even faster by Ted. By time he got to me, I was out the door in less than 5 minutes. That's me confirming the frames I wanted, checking out, AND him tightening my current frames that were a little loose. Some people are really just incredible at their work and I appreciate Ted for that. Definitely would recommend Visionworks on Randolph. Such a great Team.

My family is going there for many years and we are extremely pleased with the service we received…read more Ted is super!

Dr. Gifford is the best. Have been going to him for 15+years. He is so caring and thorough. Listens…read moreto any concerns you might have. He stays on top of issues you are having. His staff are very pleasant and sweet. I would highly recommend Dr. Gifford as your optometrist.

I was quite disappointed with my first visit to Vision Care Associates. My appointment was…read morescheduled for 11:30 am. My initial assessment did not start until 11:55. When I mentioned my displeasure to an associate, I was simply told "we have been running late all day". No attempt was made to tell me in advance that they were running late or any form of apology. This will be my last visit to the place of business.