Everyone treated me kindly and professionally. All staff, including Dr. Moss, were highly…read moreintelligent, capable, and clearly well trained in their roles/responsibilities. Genuinely one of the better medical visits I've experienced ever in my hometown.

I recently had to take my Mom to appointment, after a referral to see a Neurologist for vision…read more Yes, this was her first visit, but the appointment took more than 3 hours, with more than an hour in the waiting room. We arrived, waited, then had an initial eye exam, back to the waiting room, then visual exams, back to the waiting room, then the eye doctor. And, the time we spent with the doctor was less than 20 minutes. Overall, it was a very disappointing experience and wish we knew how the office runs, with stages and waiting. There were multiple patients who actually had to cancel and reschedule because they didn't realize they would be waiting so long. I'm not sure I would recommend this place, if you're looking for a quick appointment or be prepared with a book or iPods, for your waiting time.

If you are having any issues with your sinuses at all, make an appointment with Cornerstone, Dr…read more William McClelland!!! January this year, I had sinus surgery with another well-known EENT office in Charlotte. I was miserable for 4 months following the surgery. The Dr. would not take responsibility of his botched surgery. He sent me to an allergy dr. who preformed many tests and couldn't help me either. I was lost! Didn't know where to turn. I got referred to Dr. McClelland at Cornerstone, by a receptionist at my primary Dr.'s office. During our visit, he did another CT scan, and saw that the other surgery was not performed properly. He scheduled another surgery in June. I have been fixed!! Thanks to Dr. McClelland and his wonderful staff for seeing the problem, doing a wonderful job during the surgery and helping me solve a 6 month problem!! I am doing 100% better....please go to Cornerstone, Dr. McClelland, from the beginning!!! Wish I did!!! Joanna DeHart

Dr. McClelland has completely changed my life. I had a consult. Was told he could fix my less than…read more10% ability to breathe via my nasal passage, was told I could have the procedure on a Friday and be back to work Monday with no visible bruising or black eyes. I set the appt. Had the procedure and was back to work on Monday!!!! INCREDIBLE!!! I can breathe again. Thank you Dr. McClelland and all your staff!!!

For those of you that don't want to read the entirety of my review, I will summarize my experince:…read more Dr. McClelland was able do for me what 8+ specialists were unable to do over the course of 13 years. Dr. McClelland changed my life for the better. My results were not only beneficial, they exceeded my expectations. In the past, I was an MMA athlete. Through many years of training I acquired scar tissue in my nose as a result of breaks & impacts. 13 years ago I decided to consult with a Dr who could potentially fix the issue so I could breath and perform better. The Dr decided it was best to have Bilateral Turbinate reduction. The Dr. used an older, less popular technique, and it resulted in several problems. long story short -- the surgery had made my problem much worse. I ended up with more scar tissue, in addition to that, I had a new problem, my turbinates were swollen constantly as a result of the surgery. This made it difficult to breath during workouts, I had to wear a nose strip to bed every night if I wanted a decent night's sleep (Which I did for 13 years), and I would often wake up in the morning feeling dehydrated. Over the course of 13 years I visited several Drs. Most of the time I was told "there is nothing wrong", which there clearly was, or "you need to see a plastic surgeon for reconstruction", but I did not want a nose job, or "Wear a nose strip or an insert", but I did not want to have to do that for the rest of my life! 13 years was enough. Fast forward to Dr. McClelland -- I am going to make this quick, because frankly, the whole experince WAS quick. The staff was friendly, Dr. McClelland listened to my story and my concerns and answered every question I had. He recommended a CAT scan to see what was going on, which no other Dr did over the course of 13 years. He discovered that my turbinates were oversized. He scheduled a corrective surgery a couple weeks later. I showed up to his office for a 1 hr outpatient procedure, and my life was changed for the better. Now here I am after 13 years of dealing with this issue, being told nothing could be done or nothing was wrong, after a couple office visits over the course of a few weeks, and a 1 hr procedure -- Dr. McClelland has changed my life for the better. I wish I would have found him sooner. P.S. - I haven't had to wear a nose strip since the procedure and my cardio & endurance during my workouts has tripled! Life is better when you can breath through your nose. Cheers

I was evaluated for hearing loss at this facility on 3/5/2026 and was pleased with the thoroughness…read moreof the testing. Stephanie Griffin and Matthew Gillihan were very professional in their testing and diagnosing of my hearing impairment, along with recommendations for assistive devices. The problems began when I met with the audiologist, Chasity Walton. I tested a Bluetooth hearing aid that was a great fit for me and was quoted a price of $500 after my insurance payment of $3000. I agreed to this. Chasity confirmed this again on 3/17 via a voice message verifying my insurance covered the hearing aid and that I just had to pay the $500. I questioned exactly what the $500 was for and was informed it was for the programming of the hearing aids, the fitting of the hearing aids- (which should have been included in the purchase price anyway) and an extended warranty that I was REQUIRED to purchase. I questioned this. I also requested this in writing and was told that it should be in the contract when I pick up the hearing aides. ??? On 3/18 Chasity calls me back and tells me she checked with the billing dept and "oh by the way we need an additional $1400 from you", that the hearing aids were actually that much higher in price. I declined to purchase and said I no longer trust this practice because of the wildly inaccurate and fluctuating pricing. I got my test results and will be getting my hearing aids for much cheaper elsewhere. I also reached out to the billing dept and they denied ever telling Chasity that I needed to provide $1400 more. Requested a call back from the office manager-no response. Billing also told me the actual price of the hearing aids in the worksheet was $2000 plus an additional $1500. For what? Once a practitioner lies to me, all trust is gone. Buyer beware!! PLEASE CHECK GOOGLE REVIEWS! THEY'VE BEEN DOING THIS BAIT AND SWITCH FOR YEARS!!