The billing representative or office manager is a crook who charges patients a balance that was…read morealready paid and documented via an electronic and paper receipt. I've contacted her over 20 times and left many voicemail messages over the period of 2.5 months and the issue still is not resolved. They have not returned my call at all. Terrible billing and communication practices, also no follow through on correcting their billing errors by submitting a claim using the correct billing code. Do yourself a favor and DO NOT choose this sick place as your medical provider!!!

UPDATE: I moved my kiddos to Matthews Internal Medicine now that they are too old for their…read morepediatrician. The staff took great care of them! Courteous, super efficient, and friendly. I have had no office who has done a better job than Matthews Internal Medicine in communicating with me. EXCELLENT! I highly recommend! As a patient, I was more than pleased with the high level of service. The entire practice -- every one there -- was courteous and efficient. I was able to quickly get an appointment and, once I arrived, I did not have to wait long.... refreshing! I was even more pleased with the level of care given by Dr. (Eugene) Sangmuah. He listened (that's important!) to my concerns and provided help accordingly. The office was able to provide an Xray on-site (very helpful and appreciated). Dr. Sangmuah called soon after the appt. with recommendations. I will not only be back, but my entire family will follow me there. Excellent!!

Dr.Camargo is easy to talk to, very understanding and passion about your problems or conditions…read more I've been with Dr. Camargo for over 20 years and he has always given me great advice. JMH

From the owner: Dr Camargo completed his post graduate studies in Internal Medicine at both Lincoln Memorial…read moreHospital in Bronx New York, as well as in Saint Mary's Hospital located in Rochester New York, receiving his Internal Medicine Board Certification. Dr. Camargo truly believes in Preventive Medicine; it is his standard practice to inform all patients in great detail about their medical condition which allows him to obtain a true partnership and more optimal management of their medical condition. Dr. Camargo will be in the Matthews Street office Monday-Friday from 9:00AM-4PM, we are accepting new patients with and without insurance.

My first 3 years in Matthews my primary was MMG Matthews and I was very happy with them. Then most…read moreof the doctors went away and formed a new practice of their own, taking the support staff with them. I couldn't go with them as the new practice is on the other side of town, so I tried the new one that replaced it. Just horrible! Oh, I adore my new physician, but a doctor is just part of a team. The rest of the team is useless. Where did they recruit the support staff from, McDonalds? Not surprising that in this enormous building that is now almost vacant, none of the space is devoted to support staff. I guess they just outsourced it to save money. Well, you can't trust them to do anything right, and nobody admits mistakes or takes responsibility, and you can't talk to anyone at the top. Your only contact is with the doctor, and the rest of the team is invisible, unreachable, and uninterested in doing a job. I've had enough and switched to a new practice where I can actually talk in person with the support staff. Good riddance to MMG!

I have been with MMG for many years. When I started the doctors and the service was great. Lately…read moreit seems the service has has dropped like a rock of a cliff. I like the doctor, I just don't like being treated like my time isn't worth a thing. I literally showed up 2 minutes late because of a terrible traffic accident blocking the way. I was told you're late and we cannot see you. Yet the next visit I waited over an hour past my appointment time and didn't even get a sorry for the delay. Today was the tipping point. 20 minutes after my appointment time I ask and I'm told we are way behind and expect a long wait. Nobody bothered to inform us we had to ask. Their service sucks. I have fired them today. I am moving on. I'm just tired of years of poor service!!

On Sunday June 3 I woke up at 223.2 lbs. Today is Sunday June 24 and I weighed in at 198.4 this…read moremorning. If you are looking for eight loss you have to see Dr. Will Conner at Conner Family Health in Matthew for the prescription hCG protocol. The weight just peels off. I was skeptical, nervous, and doubtful it would work for me but I was very wrong to feel that way. I am not hungry, the food I can eat is fresh, easy to prepare and satisfying. A terrific side benefit is I am learning to eat right and eat healthy for the first time. It simply isn't a problem to do. All you have to do is follow some simple instructions and that's it. I am 47 years old. Seeing Dr. Conner and his nurse Jackie is just like going to my pediatrician when I was a kid. It's just them and all they care about is taking care of me and my family. No mega-practice to deal with. Just them. If you need to lose weight, just call them and do it. It's that simple. Tim Counts, Charlotte, NC

Dr. Acampora really takes his time with you to get you to a place of overall wellness. Always has…read moreappointments available when I need them, usually a very short wait time, especially considering how much time the Dr. spends with you. Great place!

Dr. Andrew Kindel is the best doctor (internist) anyone could ask for. He and his staff are very…read morepersonable and friendly.

I wanted to take this time to write a letter about your office inindian trail. I was seeing…read moremultiple doctors since I left Florida and was very frustrated and upset these doctors did not care or did there office. I was brought to the hospital after my son called 911 because of a major panic attack. I called a doctor i was going to in Indian trail and they could not get me in for 5 weeks???? I was so upset I just sat there and cried. My health conditions are ruining my life and I felt alone and no doctor cared I don't want to live like this anymore. I called the office in Indian trail after my family doctor couldn't see me for a long time. The staff was very friendly and booked me an appointment for the next day with doctor Andrew kindle. They got me right in. And as doctor kindle walked in in my mind I am like here we go someone else that is not going to care for me or help me. I was dead wrong! Dr kindle sat there listening to every health problem I had. I told him I had very terrible insurance and could not go to a specialist cause I could not afford it. He sat there with me for an hour! Wow I was taken back how much he listened cared and was saying we are going to try and help you with everything going on. I have herniated discs in my neck, chronic Epstein Barr, aniemia, fibromyalgia, panic attacks ( after I watched my dad die) and worst of all and most frustrating interstitial cystitis ( which most urologist are ignorant and do not even want to learn or know about this painful terrible untreatable condition) dr kindle knew what it was but you could tell he knew little about about it but not enough. I went in for my second appointment and he walked in the room and said to me so after you left I have been researching interstitial cystitis and here is what I came up with!!!!!!!! I wanted to cry that someone really was going to help me he sat with me for another hour! I can not thank dr kindle and staff enough!!! I finally found someone who will take the time to treat me right instead of just rushing writing scripts and not caring enough what is going on. I will never change doctors ever ! He is wonderful !!! Dove internal medicine is giving me hope that I might not have to live in pain everyday ! Thank you so much

This doctors office refused to reschedule my appointment due to an unforeseen circumstance that…read moreprevented me from getting my full female check up. I can't control my cycle that happened to come the evening before my Pap smear. I must pay for each visit in full. The front desk receptionist offered me to come in for part of the visit. Who was going to pay for the next visit?! I spoke to the director/management Antoinette I think it was and she said it was nothing she could do to help me because rules are rules. I explained to her the stress I endured that caused my cycle to be off and she still did not care. Do not waste your money or your time on such unapologetic, unrealistic, and unprofessional establishment. As I told the lady who said there was nothing she could do to help me. Thank you for allowing me to take my business elsewhere because you all do not deserve it. I rather go to an out of network doctor who actually cares for patients.

I am so upset with matthews family physician. I have literally been going to this doctors office…read morefor 13 yrs and never when Dr. friedman was my children physician did i have to deal the mess like now. I literally am considering finding my children old doctor and making that travel. I can not understand for the life of me how a doctor can properly treat two children over a zoom call never have I had that done because there is just no way you can look at two children who by the way can't even follow simple directions in the office when you have things done let alone on a zoom call. What if the doctor misses something and says oh their fine and it turns out to be something worst. I am just totally unsatisfied and again I've been going there since 2010 and I'm definitely considering leaving. I have never really been satisfied with Dr Summers he is just not happy go lucky Dr friedman and this is just icing on the cake. Love the receptionist at the front desk all of them love my children and have watched them grow up but I just cannot remain somewhere I don't feel my children will get properly treatmenT.